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Hotel Encanto

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Hotel Encanto
Hotel Encanto
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264 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Reviewed 7 October 2016 via mobile

I can't begin to describe how spectacular it was to arrive at Hotel Encanto at midnight. Looking surreal bathed in blue light. An amazing piece of architecture. In the morning when we raised the blinds we were greeted with 270 degree spectacular views of the Pacific. I've never seen anything like it. We've had a 9 day dream holiday here...

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1Thank Jan-Marie H
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good morning dear Jan-Marie H; It is our pleasure to write you from Encanto Acapulco, we are so delighted to know that you enjoyed your stay with us the amazing architecture and spa, thank you very much for every comment that you wrote to us, every person in our team will read them. We will be glad to receive you...

Mexico City
Reviewed 5 October 2016 via mobile

I liked everything about this hotel. The hotel itself is beautiful, architecture blended with the scenery. Everything is upscale, bedrooms, decor, restaurant, pool. Staff is attentive and helpful.. The hotel manager is always present, and making sure guests have everything they need. Must note that it doesn't have access to a beach but it's not necessary. Will definitely come back

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Thank Finaxis
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon dear Finaxis; It is our pleasure to write you from Encanto Acapulco, thank you very much for all your comments we appreciate each one. We are delighted to know that you enjoyed your stay with us and we hope to welcome you again in a near future in this your house. ¡Thank you for being part of our...

London
Reviewed 1 August 2016 via mobile

Magnificent architecture in a great setting with wonderful views of the bay and downtown Acapulco cooled by light breezes. Staff are outstanding, led by the amazing general manager, Enrique. Friendly, efficient, attentive yet discrete. Sounds a large hotel with the number of rooms mentioned but we felt like we had it to ourselves. Really one of the nicest hotel stays...

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Thank Clairef441
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Morning Dear Clairef441; It is our pleasure to write you from Encanto Acapulco, thank you very much for all your comments, we really value and appreciate them. We are delighted to know that you enjoyed your time here, the architecture and also the wonderful view of Acapulco, thank you for being here enjoying your time with us. We hope...

Distrito Federal
Reviewed 26 July 2016

Getting away from Mexico City for the weekend and ending up at the spa at this hotel seems just the right thing to do. If you stay in a in pool suite, you don't even have to leave the room. Quite, almost like an abbey, wonderful views of the Pacific Ocean

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1Thank luismartinl2016
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear luismartin2016; It is our pleasure to write you from Encanto Acapulco, thank you very much for your comments, we really appreciate and value all of them, we work everyday to improve each part of our service. We are delighted to know that you enjoyed your stay with us and the amazing view and our room Ocean Pool...

Austin, Texas
Reviewed 13 June 2016

The Encanto Hotel sits high on a hill overlooking the bay and ocean. As one can see by the pictures of the hotel, it is a stark white modern minimalist structure. Even the rooms are white, with little, if any, relief. But the beauty happens when the sun screen is lifted and one enjoys an entire wall of glass and...

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1Thank Livin_in_Germany
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Morning Dear Living_in_Germany; Thank you for your comments, it is our pleasure to write you from Encanto Acapulco, we value them and appreciate them, we are delighted to know that you enjoyed your stay with us, and the beautifull view of the room, we are always trying to improve our service and quality, our apologize for the inconvenient with...

Mexico City, Mexico
Reviewed 11 June 2016

Excelente idea for a proposal! We had an amazing experience. The service and the view were priceless Special thanks for the sommelier Candido, which was very helpful with the timing for that special moment. Gotta visit!

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Thank apalmeros
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Morning Dear Apalmeros; It is our pleasure write you from Encanto Acapulco, thank you very much for your comments, we value and appreciate them. We are very delighted to know that you enjoyed your visit and the amazing view, we try to be improving all the time. We will be glad to receive you again in this your house...

Pottstown, Pennsylvania
Reviewed 5 June 2016

If you questioned yourself if you want to go to Acapulco , after staying at Encanto, there will be no doubt in your mind, this Hotel will put all fears away! It is simply awesome from the moment you arrive to you sadly leave. The Hotel staff is friendly, attentive, and at your call when needed! The Hotel property is...

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1Thank mikeruyak1
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Mikeruyak1; It is my pleasure to write you from Encanto Acapulco, thank you very much for your comments, we value them and appreciate so much, we will tell them to all our team, we are delighted to know that you have enjoyed every corner in this property, the amazing view from the rooms and from all the...

Glen Ellyn, Illinois
Reviewed 31 May 2016

Hotel was beautiful. Staff attentive and knowledgeable. Food delicious. View breathtaking. Wished I could have stayed longer!The work out room ( ok, I only went once) had a view of the bay-much better than home- the time flew by. Cab drivers were well spoken and very helpful. It was a place to return to again.

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Thank rivercity47
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Morning Dear rivercity47; It is my pleasure greet you from Encanto Acapulco, thank you very much for all your comments, we value and appreciate them, we are glad to know that you have enjoyed your stay with us. We will be delighted to see you in a near future at Encanto. Thank you for being part of our Family!...

Los Angeles, California
Reviewed 24 May 2016

My husband and I visited Encanto for our 55th Birthday. We had an unforgettable time at Encanto. Crisp and modern architecture of the resort was just stunning and it had unbelievable views of the bay and ocean; the atmosphere was tranquil and soothing.From the moment we arrived, the whole staff treated us like a royalty. Our room was very comfortable,...

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Thank svimasv
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Svimasv; It is my pleasure to write you from Encanto Acapulco, we feel honored that you chose us for celebrate your 55th birthday, your life is incredible, you were born the same day, the same month, the same year and also the same hospital this is the best love story we ever seen. We are delighted to...

Zúrich, Suiza
Reviewed 24 May 2016

I highly recommend to stay at Encanto. Very stylish, great view, very friendly and professional team. One on my best staying in hotels. Very quite location, overlooking the bay. All services are available and well managed.

Review collected in partnership with this hotel
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Thank franzd958
EncantoAcapulco, Gerente at Hotel Encanto, responded to this review

Good Afternoon Dear Franzd958; It is my pleasure to write you again from Encanto Acapulco, thank you very much for your comments, we value & appreciate them a lot, all your comments are very important to improve our service and your experience, we are glad to know that you have enjoyed your stay with us. We hope to see you...

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Ocean Balcony Suite (44)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the highest point of Brisas Marques, Encanto Acapulco is the perfect place to observe the Pacific Ocean in solitude. The hotel is tucked away in one of the most privileged hideaways above Acapulco's main bay, offering guests a quiet, peaceful and private alcove. The architecture embodies a harmonious fusion of light and nature, creating a place for all the senses to relish. Encanto Acapulco will make every visitor feel at home. As a guest, you can choose from innumerable nooks in which to curl up with a good book or watch stunning sunsets over the Pacific, enjoy original creations at Origen Restaurant or a selection of teas created by sommelier Leticia Saenz, indulge in a massage at the Mar Abierto Spa, or spend all day relaxing in their private villa. Your every need will be attended to. ... more   less 

Additional Information about Hotel Encanto

Address: Jacques Cousteau 51 | Fraccionamiento Brisas Marques, Acapulco 39390, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 13,755 - ₹ 27,901 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Encanto 5*
Number of rooms: 44
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Acapulco
#1 Spa Hotel in Acapulco
#3 Romantic Hotel in Acapulco
#5 Business Hotel in Acapulco
#7 Family Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Encanto staff and other travellers.
9 questions
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Questions? Get answers from Hotel Encanto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Designer Suite on Bay View side. I'd recommend 301”
 of 5 bubbles Segbe, 12 Mar 2017 | Read review
“Private pool room...500 range, but all rooms have spectacular views!”
 of 5 bubbles Maryanne37, 3 Jan 2017 | Read review
“. All the room have amazing view. The staff will give you a tour if you ask.”
 of 5 bubbles Jenn259, 30 Nov 2016 | Read review
“All the rooms are amazing!”
 of 5 bubbles stuarts48, 12 Nov 2016 | Read review
“Get the corner balcony suites it worth it for sure.”
  • Sunset at Encanto
 of 5 bubbles philleahy, 7 Oct 2016 | Read review
5 of 5