We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Encanto

Traveller (543)
360
Panoramas (12)
Room & Suite (258)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located at the highest point of Brisas Marques, Encanto Acapulco is the perfect place to observe the Pacific Ocean in solitude. The hotel is tucked away in one of the most privileged hideaways above Acapulco's main bay, offering guests a quiet, peaceful and private alcove. The architecture embodies a harmonious fusion of light and nature, creating a place for all the senses to relish. Encanto Acapulco will make every visitor feel at home. As a guest, you can choose from innumerable nooks in which to curl up with a good book or watch stunning sunsets over the Pacific, enjoy original creations at Origen Restaurant or a selection of teas created by sommelier Leticia Saenz, indulge in a massage at the Mar Abierto Spa, or spend all day relaxing in their private villa. Your every need will be attended to.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Charming
HOTEL CLASS
428Reviews
916Photos
21Q+A
44Room tips
Traveller rating
  • 345
  • 58
  • 12
  • 8
  • 5
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This resort is incredible in every way. From the spectacular views, the architecture design flowed throughout the entire space. Our room had a private pool with floor to ceiling glass which allowed us to take it the breath taking views. Cannot rate all the food and drinks high
Read more
+10
Some family members and I stayed at El Encanto to attend a family event .El Encanto was the perfect choice. Nobody had a need or desire to leave the hotel for the length of our stay. From the understated modern and well appointed rooms with awe inspiring views with private
Read more
Response from EncantoAcapulco, Gerente at Hotel Encanto
Responded 6 Feb 2019
Good afternoon dear MARIPOSITAVIAJERA, It is a pleasure writing you from Encanto. Thank you for your comments. We are delighted to know that you enjoyed everything on your stay with us. We hope to have you here again in your next visit to Acapulco and let us pamper you as you deserve. Thank you for being part of our family! Enrique Gayol General Manager
Read more
Encanto is a great boutique hotel that combines beautiful location and warm service. For this who love Venezuelan cuisine, they will find delicious plates such as Asado Negro, Arepas and even Golfeados 😋 as well as Peruvian recipes with the Mexican touch... I recommend the
Read more
Response from EncantoAcapulco, Gerente at Hotel Encanto
Responded 28 Jan 2019
Good afternoon dear MAYV01, It is a pleasure writing you from Encanto. Thank you very much for your comments, we really appreciate them. We are delighted to know that you enjoyed your stay, from the service of our partners to our restaurants. We hope to have you again in your next visit to Acapulco to pamper you as you deserve. Thank you for being part of our family! Enrique Gayol General Manager
Read more
+5
It was our second stay at the Encanto Hotel in Acapulco and it was again incredible! The architecture of the hotel and its room are amazing! The position of the Hotel is chosen perfectly so that you can enjoy views to old Acapulco and to the Marquez Bay. We had an Ocean Pool
Read more
Response from EncantoAcapulco, Gerente at Hotel Encanto
Responded 12 Jan 2019
Good afternoon dear tobiasb3001, It is a pleasure writing you from Encanto. Thank you very much for your comments, we really appreciate them. We are delighted to know that you enjoyed each detail on your stay from the views to the service of all our partners. We hope to be your host again in your next visit to Acapulco and pamper you as you deserve. ¡Thank you very much for being part of our family! Enrique Gayol General Manager
Read more
+2
I can't say enough how great this place was. The staff, food, pool...all amazing! Very comfy and quiet place! I upgraded my room to have a private pool...well worth the few extra bucks. Totaly recommend it!
Read more
Response from EncantoAcapulco, Gerente at Hotel Encanto
Responded 12 Jan 2019
Good afternoon dear danjbarton, It is a pleasure writing you from Encanto. Thank you for your comments. We are delighted to know that you enjoyed everything on your stay. We hope to have you again here in this your house in Acapulco. Than you for being part of ourr family! Enrique Gayol General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Encanto
The Ocean Designer Suite at the Hotel Encanto
Professional photo exclusively commissioned by TripAdvisorHotel Encanto
The Ocean Balcony Suite at the Hotel Encanto
Photo provided by managementHotel Encanto
OCEAN ENCANTO VILLA
Photo provided by managementHotel Encanto
Hotel Encanto Acapulco
Piscina privada de la habitacion
PreviousNext
12345651
Hello! Do you do day passes and how much per person?
Hello, there is no day passes at this hotel. Taxis is charge for each trip all other charges are base on what is used.
0 votes
Show all answers
Hello! Do you do day passes and how much per person?
Good afternoon Dear Casey B, Thank you for contact us. It is subject to availability. You have to call us to ask if we have the Day pass available. Best regards Enrique Gayol General Manager
0 votes
Hay una playa bonita, segura y tranquila cerca? Como se llega?
Estimada Maria, Tenemos un acuerdo con un club de playa a 15 minutos del hotel es una playa muy bonita y segura. Para acceder es con reservación previa con mucho gusto a su llegada le podemos dar las indicaciones. Saludos Cordiales Equipo Encanto Acapulco
0 votes
Show all answers
Dear Susanoangelica; We are not an all inclusive hotel, our rates is only per night the food a beverage are charge separately. If you need any more information it will be pleasure to help you. Best Regards, Encanto Acapulco
0 votes
Show all answers
+52 (744) 446 7101 this is their phone. They always answer. I never had any problems with them. They're very professional. They will arrange for taxis to pick and deop from airport. Hope you have an amazing time there. Reserve at the restaurant dor dinner. Ask for the table at the terrace. Cheers! S.
1 vote
PreviousNext
12345
"get the room with a private pool!!!"
"best views of the Acapulco bay"
"Everything is perfect! Congratulation!"
"Any room is great"
"Pool Villa"
PreviousNext
1234569
PRICE RANGE
US$ 229 - US$ 590 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
44
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing