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Hotel Encanto

Overview
Jacques Cousteau 51 Fraccionamiento Brisas del Marques, Acapulco 39390 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Reviews (405)
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119 results
Traveller rating
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All reviews modern architecture pool villa acapulco bay l occitane l'occitane toiletries lounge beds amazing architecture rooms are amazing an amazing dinner lunch service special thanks hotel including general manager private beach club every staff member day bed beautiful property
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1 - 5 of 119 reviews
Reviewed 1 week ago

Designed by architect, Miguel Angel Aragones, the hotel’s gorgeous design informs every aspect of the location and property with plays of light and gorgeous vistas at every turn. Encanto is a unique and special property that brings modern elegance to Acapulco. The rooms are gorgeous...More

Date of stay: November 2018
Thank JLC_NYC_2018
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 5 days ago

Good afternoon Dear JLC_NYC_2018, It is a pleasure writing you from Encanto. Thank you very much for taking the time to write a review about your experience in Encanto. It is an honor to receive such good comments from you. We are delighted to know...More

Reviewed 2 weeks ago

Exquisite, elegant , modern , minimalist hotel with an amazing Infiniti pool overlooking the Acapulco bay. The staff is very professional and speak English which is a plus. The food is really good for lunch and breakfast, but the dinner could do better.More

Date of stay: November 2018
Thank lan g
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 5 days ago

Good morning Dear Ms. Ian G, It is a pleasure writing you from Encanto. Thank you very much for your comments they are very helpful for us to continue growing. We hope to have you again in this your house in Acapulco and pamper you...More

Reviewed 6 November 2018

This is one of the finest hotels that we have ever stayed at. The rooms are overwhelming and the one we had included a private swimming pool. The food is superb. The staff is wonderful and will go out of their way to assist. If...More

Date of stay: September 2018
Thank 343samc
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 5 days ago

Good morning dear 343samc, It is a pleasure writing you from Encanto. Thank you very much for your comments. We are delighted to know that you enjoy everything in your stay in Encanto. We hope to have you again in a near future and pamper...More

Reviewed 28 October 2018 via mobile

Open again. Had an amazing dinner last night. Chef prepared an amazing lobster that could not have been cooked more to perfection. Price was a pleasant surprise. As always the ambience was perfect. Also a must try is the chicken breast. How they cook it...More

Date of stay: October 2018
Thank Stu S
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 3 weeks ago

Good afternoon Dear Stu S, It is a pleasure writing you from Encanto. Thank you very much for your comments here on Tripadvisor. We hope you have enjoyed your dinner in Origen. Thank you again for choosing us to have a special moment. Thank your...More

Reviewed 31 August 2018

The hotel is amazing, and encanto is the perfect name both for the for the structure (fancy and stilish) and for the view of the Acapulco bay. The service is one of the best i’ve ever received, special mention for Josè, kind, preparated and helpful....More

Review collected in partnership with this hotel
Date of stay: August 2018
Thank mattiasannino2018
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 5 September 2018

Good afternoon dear mattiasannino2018, It is a pleasure writing you from Encanto. Thank you for sharing with other travelers your experience with us. We are delighted to know that you enjoy your stay in Acapulco, it was a pleasure to have attended you and have...More

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About
Description
Located at the highest point of Brisas Marques, Encanto Acapulco is the perfect place to observe the Pacific Ocean in solitude. The hotel is tucked away in one of the most privileged hideaways above Acapulco's More main bay, offering guests a quiet, peaceful and private alcove. The architecture embodies a harmonious fusion of light and nature, creating a place for all the senses to relish. Encanto Acapulco will make every visitor feel at home. As a guest, you can choose from innumerable nooks in which to curl up with a good book or watch stunning sunsets over the Pacific, enjoy original creations at Origen Restaurant or a selection of teas created by sommelier Leticia Saenz, indulge in a massage at the Mar Abierto Spa, or spend all day relaxing in their private villa. Your every need will be attended to. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Spa
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Spa
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
44
Price range
US$ 216 - US$ 689 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Spa
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
44
Price range
US$ 216 - US$ 689 (Based on Average Rates for a Standard Room)
Location
Mexico > Pacific Coast > Guerrero > Acapulco
Photos
Traveller (503)
Room & Suite (257)
Pool & Beach (120)
Dining (104)
Amenities (59)
Family and Play Areas (16)
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Questions & Answers
Ask a question
K8101TKcaseyb
11 April 2018|
AnswerShow all 3 answers
Response from Hooshang M | Reviewed this property |
Hello, there is no day passes at this hotel. Taxis is charge for each trip all other charges are base on what is used.
0
Votes
K8101TKcaseyb
11 April 2018|
Answer
Response from EncantoAcapulco | Property representative |
Good afternoon Dear Casey B, Thank you for contact us. It is subject to availability. You have to call us to ask if we have the Day pass available. Best regards Enrique Gayol General Manager
0
Votes
Google Translation
mar_ap_al2016
4 December 2017|
AnswerShow all 2 answers
Response from EncantoAcapulco | Property representative |
Estimada Maria, Tenemos un acuerdo con un club de playa a 15 minutos del hotel es una playa muy bonita y segura. Para acceder es con reservación previa con mucho gusto a su llegada le podemos dar las... More
0
Votes
Google Translation
Room Tips
"best views of the Acapulco bay"
492lang
2 weeks ago
Read review
"Everything is perfect! Congratulation!"
mattiasannino2018
31 Aug 2018
Read review
"Any room is great"
Jmvillafana
22 Aug 2018
Read review
"Pool Villa"
204heidid
3 Jan 2018
Read review
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