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Hotel Encanto

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Traveller (497)
Room & Suite (256)
Pool & Beach (118)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent80%
  • Very good14%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers' Choice 2018 Winner
Certificate of Excellence
Located at the highest point of Brisas Marques, Encanto Acapulco is the perfect place to observe the Pacific Ocean in solitude. The hotel is tucked away in one of the most privileged hideaways above Acapulco's main bay, offering guests a quiet, peaceful and private alcove. The architecture embodies a harmonious fusion of light and nature, creating a place for all the senses to relish. Encanto Acapulco will make every visitor feel at home. As a guest, you can choose from innumerable nooks in which to curl up with a good book or watch stunning sunsets over the Pacific, enjoy original creations at Origen Restaurant or a selection of teas created by sommelier Leticia Saenz, indulge in a massage at the Mar Abierto Spa, or spend all day relaxing in their private villa. Your every need will be attended to.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Mountain View
CHECK IN
3:00 PM
CHECK OUT
12:00 PM
Location
Full view
Getting there
Alvarez Intl Airport12 km
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Nearby restaurants
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Nearby attractions
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Reviews (397)
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117 results
Traveller rating
97
13
2
4
1
Traveller type
Time of year
LanguageEnglish
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97
13
2
4
1
Show reviews that mention
All reviews modern architecture acapulco bay private pool l occitane l'occitane toiletries lounge beds lunch service rooms are amazing special thanks an amazing dinner hotel including general manager every staff member day bed beautiful property rooms are large food drinks
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1 - 5 of 117 reviews
Reviewed 6 days ago

This is one of the finest hotels that we have ever stayed at. The rooms are overwhelming and the one we had included a private swimming pool. The food is superb. The staff is wonderful and will go out of their way to assist. If...More

Thank 343samc
Reviewed 2 weeks ago via mobile

Open again. Had an amazing dinner last night. Chef prepared an amazing lobster that could not have been cooked more to perfection. Price was a pleasant surprise. As always the ambience was perfect. Also a must try is the chicken breast. How they cook it...More

Thank Stu S
Reviewed 31 August 2018

The hotel is amazing, and encanto is the perfect name both for the for the structure (fancy and stilish) and for the view of the Acapulco bay. The service is one of the best i’ve ever received, special mention for Josè, kind, preparated and helpful....More

Review collected in partnership with this hotel
Thank mattiasannino2018
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 5 September 2018

Good afternoon dear mattiasannino2018, It is a pleasure writing you from Encanto. Thank you for sharing with other travelers your experience with us. We are delighted to know that you enjoy your stay in Acapulco, it was a pleasure to have attended you and have...More

Reviewed 22 August 2018

Great view! great service! Great food! Infinity pool. Great wine list! The gardens are well kept. Modern design. Not close to the sea. Need to take cabs everywhere. Best if you just want to stay there. High prices.More

Thank Jmvillafana
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 25 August 2018

Good afternoon dear Jose V, It is a pleasure writing you from Encanto. Thank you for your opinion on Tripadvisor, it is an honor for us to know that you enjoy your dinner in Origen. We hope to have you soon in this your house...More

Reviewed 17 July 2018 via mobile

I truly enjoyed my stay at the encanto highly recommend this to anyone traveling to Acapulco. The rooms are amazing especially the pool villas. The only complaint I have would be charge of $40’s for 4 bottles of water. Had I known I would be...More

Thank sirmansm
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 28 July 2018

Good afternoon dear sirmansm, It is a pleasure writing you from Encanto. Thank you very much for your comments, we really appreciate them and always take them into account to improve our service. It was an honor having you in this your house in Acapulco....More

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Questions & Answers
Ask a question
Casey B
11 April 2018|
AnswerShow all 3 answers
Response from Hooshang M | Reviewed this property |
Hello, there is no day passes at this hotel. Taxis is charge for each trip all other charges are base on what is used.
0
Votes
Casey B
11 April 2018|
Answer
Response from EncantoAcapulco | Property representative |
Good afternoon Dear Casey B, Thank you for contact us. It is subject to availability. You have to call us to ask if we have the Day pass available. Best regards Enrique Gayol General Manager
0
Votes
Google Translation
mar_ap_al2016
4 December 2017|
AnswerShow all 2 answers
Response from EncantoAcapulco | Property representative |
Estimada Maria, Tenemos un acuerdo con un club de playa a 15 minutos del hotel es una playa muy bonita y segura. Para acceder es con reservación previa con mucho gusto a su llegada le podemos dar las... More
0
Votes
Google Translation
Room Tips
"Everything is perfect! Congratulation!"
mattiasannino2018
31 Aug 2018
Read review
"Any room is great"
Jmvillafana
22 Aug 2018
Read review
"Pool Villa"
204heidid
3 Jan 2018
Read review
"pool villa is a must"
Rae0820
16 Nov 2017
Read review
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PRICE RANGE
US$ 219 - US$ 517 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastGuerreroAcapulco
NUMBER OF ROOMS
44
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