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Sands Acapulco Hotel & Bungalows

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78 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Retz, Austria
Reviewed 10 February 2016

Very nice place to stay, beautiful pool, lovely stuff. In January was empty - just us and one family. No so close to the beach, but safe - except falling coconuts :-). We stayed in bungalow and hotel room as well, but I prefer bungalow. Stright from the bed thought huge window you can watch amazing garden arround, full of...

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1Thank Rea K
Toronto, Canada
Reviewed 8 February 2015 via mobile

Stayed here in Feb 2005. Clean hotel but bad service. Had to ask repeatedly for towels. Front desk service was awful; unfriendly and weren't interested in serving us. Pool clean and good size. Playground on site was really old. Lots of French speaking Canadian guests.

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Thank xolomom
Sands Acapulco ... A, Director de Relaciones con Clientes at Sands Acapulco Hotel & Bungalows, responded to this review
Google Translation

Gracias por sus comentarios, esperamos verlo pronto con nosotros otra vez.

Reviewed 23 January 2014

Stayed only for one night - had enough. The front desk staff never looked happy, just bothered. The breakfast was included, and was good and plentiful. The bungalows are not a good choice, as they are on another property, way at the back of the hotel, so they do present a security concern.

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2Thank Monsieur K
Sands Acapulco ... A, Director General at Sands Acapulco Hotel & Bungalows, responded to this review
Google Translation

Gracias por sus comentarios, esperamos verlo pronto en otra ocasión.

Minneapolis, Minnesota
Reviewed 3 September 2013

I spent 10+ days at the Sands last February instead of staying with a friend who lives there. I have stayed there over the years and can say that the friendliness of the staff cannot be found anywhere else. I have stayed both in the high rise part of the hotel but last February, I stayed in the bungalows where...

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1Thank Aca225
Sands Acapulco ... A, Director de Relaciones con Clientes at Sands Acapulco Hotel & Bungalows, responded to this review

Thank you for your comments, hope to see you soon.

Mississauga, Canada
Reviewed 30 January 2013

My husband has been coming to The Sands every year for about 20 years with the exception of last year (due to a family celebration in Europe). He has stayed at other hotels prior to that but he found The Sands suited his requirements best. For the past 7 years I have been there with him (as this is a...

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3Thank Eve W
Troy, Michigan
Reviewed 13 November 2012

After nearly 20 years of spending February and March at the Sands I thought I would write a review of ALL of my stays here. The friendliness of the staff cannot be found anywhere else. Anything you might want or need the entire staff is there to help you from Rafael and Moises, the office staff, the front desk, the...

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3Thank Marti R
West Monroe
Reviewed 10 November 2012

I always stay at the Hotel Sands in Acapulco. I like the value and friendliness of the staff. I can stay at the 4-5 star hotels, but I do not get the value. If you are looking for luxury, this is not the hotel. They are clean and friendly. The food is good and the grounds are kept clean. I...

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1Thank kyderby
Mexico City, Mexico
Reviewed 1 August 2011

My family spent 4 nights at this hotel in July 2011. To begin with I was annoyed at check-in because there is a 50 peso a day fee for parking. It is not much, but the English version of their website says it is free. Upon entering our room we discovered they did not give us 2 double beds as...

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1Thank travelistaconfamilia
Ontario
Reviewed 24 October 2009

I was staying at the Sands for a 3 week break and sadly needed medical help during my last week. My Spanish is very poor and communication was difficult. The management and staff at the Sands did everything possible to help with my medical treatment and to communicate information with my family back home. I am particularly grateful to Raphael...

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4Thank SoloExplorerCanada
Long Island City
Reviewed 8 October 2009

That's a decent hotel, howver do not expect the kind of luxury that you would even find in a 2 star hotel. Most furniture looked old, but fulfilled their purpose.

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1Thank olwagner

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Excellent Location, 3 blcoks from Diana circle, 100 mts. is the beach, 2 blcoks from Diana Shopping Center,7 minutes from central station, 25 minutes from La Quebrada, 30 minutes from Airport, everything is around us.this family-friendly hotel offers comfortable amenities such as free home breakfast, wireless internet access,air-conditioned guestrooms.Guests can relax in the hotel's landscaped gardens or go for a swim in the outdoor pool. Kids can play of miniature golf or play on the on-site playground. ... more   less 

Additional Information about Sands Acapulco Hotel & Bungalows

Address: Avenida Costera Miguel Aleman 178 | Frac. Magallanes, Acapulco 39670, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 1,362 - ₹ 9,672 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sands Acapulco Hotel & Bungalows 2.5*
Number of rooms: 93
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Also Known As:
Sands Hotel Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Sands Acapulco Hotel & Bungalows staff and other travellers.
8 questions
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Questions? Get answers from Sands Acapulco Hotel & Bungalows staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For full privacy and peaceful stay choose bungalow.”
 of 5 bubbles 762reak, 9 Feb 2016 | Read review
“Don't expect 4-5 star, expect being treated like family. Be friendly.”
 of 5 bubbles kyderby, 10 Nov 2012 | Read review
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