We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ritz Acapulco

Share
Traveller (259)
Room & Suite (212)
Pool & Beach (94)
Overview
Avenida Costera Miguel Aleman 159, Acapulco 39670 Mexico See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
2.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$ 121.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Acapulco hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b58856131ca54cf3b60cc3cced206d0a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154378,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78871182],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":11,"year":2018},"checkout":{"day":26,"month":11,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":121,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b58856131ca54cf3b60cc3cced206d0a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":125,"lowestMetaPrice":121,"additionalPartner":false,"highestMetaPriceDisplay":125,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":125,"lowestMetaPrice":121,"highestMetaPriceDisplay":125,"hotelName":"Ritz Acapulco","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI1ODg1NjEzMWNhNTRjZjNiNjBjYzNjY2VkMjA2ZDBhIiwiQUlLIjoiODA3ZTg3NTY4YWIyNDE3NmE4ZGQyYWQ4MDQ2Y2FjNGUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "25/11/2018", "checkOut": "26/11/2018", "lowestPrice": "US$ 121", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78871182":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (405)
Filter reviews
120 results
Traveller rating
26
42
22
15
15
Traveller type
Time of year
LanguageEnglish
More languages
26
42
22
15
15
See what travellers are saying:
FilterEnglish
Updating list...
1 - 5 of 120 reviews
Reviewed 6 days ago

I booked a 5-night stay at the Ritz with some trepidation after reading the reviews, however I had an ulterior motive in that I was doing a trip down memory lane by visiting Mexico again. I stayed at the same hotel for my honeymoon way...More

Thank Mark B
Response from Jorge A, Admin de Redes at Ritz AcapulcoResponded 3 days ago

Dear Mark, thank you very much for your trust and appreciable visit, we are glad that you enjoyed your holidays with us, we are very happy for your kind comments which motivate us to continue giving the best every day, we will gladly visit us...More

Reviewed 7 August 2018

So we booked this hotel because it was a last minute trip and were looking for something all inclusive. The good: The personal were very friendly and never received bad attitude from anyone, the food was good and the drinks where well served, although they...More

Thank l0ve2travel1976
Response from Jorge A, Admin de Redes at Ritz AcapulcoResponded 9 August 2018

Dear, thank you very much for your appreciable visit and kind comments which we will take into account to improve the quality of our services, greetings.

Reviewed 17 July 2018 via mobile

I booked in advance for a room with a superior ocean view. The receptionist in a very rude manner (guy with glasses) said there was not such thing to book previously a room, the only way was is to communicate with them months before the...More

Thank Toyka P
Response from Jorge A, Admin de Redes at Ritz AcapulcoResponded 23 July 2018

Dear Toyka, first of all thank you very much for your appreciable visit, we regret this situation and do not reach your expectations, we offer you our apologies and we will continue working to improve the quality of our services, regards.

Reviewed 7 November 2017 via mobile

The hotel is not up to the expectation! Definitely not worth the money... the location is great, is just on the beach, has security guards. The quality of food is medium,most of the menu is just Non veg. For vegetarians there is nothing. The housekeeping...More

3  Thank Ruby4861
Response from Jorge A, Admin. de Redes Sociales at Ritz AcapulcoResponded 15 November 2017

Dear Ruby, Thank you very much for your appreciable visit, we regret not reaching your expectations for which we offer our apologies, we will take into account your comments to improve the quality of our services, we will gladly visit us again, greetings.

Reviewed 5 November 2017

I stayed from October 28-November 4 in this modest Mexican Resort Hotel here's what I thought of it. I liked the rooms basic big but dated rooms that were kept clean I was at first given Room 621 I was then moved to 724 because...More

2  Thank AlistairB554
Response from Jorge A, Admin de Redes Sociales. at Ritz AcapulcoResponded 15 November 2017

Dear Alistair, First of all thank you for your preference and we offer our apologies for this confusion of money, which we will be following up since it is something common that happens, we will continue working to avoid this type of situation, we reiterate...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Wheelchair Access
Meeting Rooms
Concierge
Breakfast Available
Breakfast included
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 99 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Acapulco
#15 On the Beach Hotel in Acapulco
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 99 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Acapulco
#15 On the Beach Hotel in Acapulco
Room types
Non-Smoking Rooms, Suites, Family Rooms
Photos
Traveller (259)
Room & Suite (212)
Pool & Beach (94)
Dining (50)
Amenities (65)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 172 nearby hotels
Krystal Beach Acapulco
1,252 reviews
.13 km away
Hotel del Valle
7 reviews
.15 km away
Amueblados Lupita
6 reviews
.16 km away
Maralisa Hotel and Beach Club
26 reviews
.19 km away
Nearby RestaurantsSee all 415 nearby restaurants
Buzo's Restaurant Bar
268 reviews
.43 km away
100% Natural
269 reviews
.46 km away
El Jacalito
36 reviews
.40 km away
Mr. Lalo's
57 reviews
.30 km away
Nearby AttractionsSee all 161 nearby attractions
Costera
670 reviews
.94 km away
Parque Papagayo
139 reviews
.44 km away
Galerias Diana
31 reviews
1.00 km away
Hornos Beach
39 reviews
.62 km away
Questions & Answers
Ask a question
bobkatplus5
23 January 2018|
Answer
Response from Jorge A | Property representative |
Hello Mr. Bob, the towel service is for use in the pool area, greetings.
0
Votes
Google Translation
Malik421
23 June 2016|
Answer
Response from Jorge A | Property representative |
Yes we have partial signal free internet in all rooms .
0
Votes
Google Translation
Malik421
15 June 2016|
AnswerShow all 2 answers
Response from Jorge A | Property representative |
If we have valet parking and has a cost of $ 58.00 pesos per day.
1
Vote
Google Translation
Room Tips
"Stay away from the rooms that face the street"
l0ve2travel1976
7 Aug 2018
Read review
"Always keeps money&valuables close+secure"
AlistairB554
5 Nov 2017
Read review
"It doesn't matter what you have choose or request, even if you pay in advance, they will give what ever..."
rogermC1669VV
15 Aug 2017
Read review
"All rooms have ocean view but the ones close to the street side are noisy."
Miseymomma
16 Jan 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing