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El Presidente Acapulco

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El Presidente Acapulco
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230 Reviews from our TripAdvisor Community

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There are newer reviews for El Presidente Acapulco
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Showing 51: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2015 via mobile

This hotel has gotten some bad reviews. It is old but nice. We were on the 11floor and the room was very clean with a superb view of the water. The staff were all friendly and very helpful especially Norma the manager. It is located in a great spot to walk either way to shops. The pool area is nice... More 

Helpful?
1 Thank Mike B
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 May 2015 via mobile

The hotel is old and unkept. It's filthy, rooms have mold, the linens are stained, things are broken, many things are in need of repair, and the service is slow and not helpful. It's pathetic and disgusting. To top it off they had no internet during our visit. NEVER STAY AT EL PRESIDENTE!!! We paid for 5 nights online and... More 

Helpful?
2 Thank J d

Travellers are raving about these Acapulco hotels

Mexico City, Mexico
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 September 2014

We only stayed here for 7 hours, we only booked it for one night because we had that spare time in between our ticket back home and the check out time from our previous hotel reservation. The hotel is quite outdated, apparently we were staying at one of thr newly renovated rooms but well, the furniture did look ok, but... More 

Helpful?
1 Thank PatricioGutierrez
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014 via mobile

I spent a week there with my family. I stay there everytime I travel to Acapulco and I love it. It is always full of new surprises. This time the rooms where refurnished. It is a classic in Acapulco but with the advantages of a new hotel. The service has never been better. It also has the best beach spot... More 

Helpful?
1 Thank samuel h
Houghton Lake
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 September 2013

And that is the bellboys! We stayed there 27 years ago on our first trip to Acapulco, cheap price and saw why. We fell in love while there with Acapulco and have returned every year since. We bought a time share at Playa Suites and were very happy but time share management moved us to el presidente much to or... More 

Helpful?
2 Thank acafool
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2013

i have stayed at this hotel for many years. IT is an old ACAPULCO Treasure that has wonderful beach front rooms , with the wonderful old fashion charm. I was most pleased with my last 2 stays this winter and in June as the hotel has been undergoing extensive renovations to bring it back to it's old reputation. I was... More 

Helpful?
1 Thank Ellen R
Krakow, Poland
Level Contributor
182 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 12 June 2013

This was definitely not the best hotel we have stayed at in Acapulco. I would suggest doing more research and picking a better hotel. The hotel felt very tired and old. Refresh needed. The staff were helpful and rooms were clean.

Helpful?
Thank HONdominik
Mexico City, Mexico
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 April 2012

AC need maintenance, TVs are old, beach is wonderful and location is their best asset. Pool is cold, umbrellas in pool area are urgently required El Presidente is requiring a renewal in services and furniture.

Helpful?
2 Thank Lalo_estebanes
Dana Point, California, United States
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 January 2012

I read the reviews before I stayed at this hotel, but it was the only place available for the New Years holiday from RCI Resorts. The reviews here are spot on... The hotel is very old and very dated. It is poorly maintained. The history is that the owner died, left it to the kids, and one of the kids... More 

Helpful?
5 Thank Shawn A
Belfast
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 July 2011

This hotel is so old and dated it is literally falling apart - fixtures and fittings in our room were falling off the walls, and there was an electrical socket hanging by a wire right next to our shower. The beds were the most uncomfortable I have ever slept in, and the fridge didn't work. Even worse, there was no... More 

Helpful?
4 Thank caz1205

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Public Wifi
  • Free Internet
Services
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The President Hotel has 160 rooms on 12 floors, currently has 5 floors completely remodeled. Located in the best area of Acapulco Bay, easy access to shopping malls, sports centers, discos, bars, restaurants and the best view of the bay ... more   less 

Additional Information about El Presidente Acapulco

Address: Av Costera Miquel Aleman 8 y 9, Acapulco 39690, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 2,056 - ₹ 10,487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Presidente Acapulco 3.5*
Number of rooms: 160
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Also Known As:
El Presidente Acapulco Hotel Acapulco
El Presidente Hotel Acapulco
Acapulco El Presidente Hotel
Hotel Presidente Acapulco
Hotel Style:
#33 On the Beach Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from El Presidente Acapulco staff and other travellers.
2 questions
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Questions? Get answers from El Presidente Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask the rooms on the 12th floor if you have old people or small children. They're furnaces.”
 of 5 bubbles H3958DZrobertog, 11 Jul 2016 | Read review
“Avoid this hotel, pay a little more for a better one”
 of 5 bubbles cesarcarbajal, 9 Feb 2016 | Read review
“Bahia rooms are great sunny and have unobstructed views i love waking up to the view and sitting on the spacious balcony”
 of 5 bubbles ellenr343, 7 Feb 2016 | Read review
“Just, choose another hotel, this one is so dissapointing”
 of 5 bubbles EmanuelMEXCY, 25 Dec 2015 | Read review
“We had a room in the 11th floor and it was VERY noisy, so i don't want to imagine about the lower floors.”
 of 5 bubbles PatricioGutierrez, 3 Sep 2014 | Read review
5 of 5
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