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El Presidente Acapulco

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El Presidente Acapulco
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246 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Reviewed 3 days ago NEW

The staff is minimum polite. The buffet is overpriced, crowded, and noisy. The beach access is closed at 6pm and the pool at 7pm. Don't expect to be able to pay for the room only even if your guests fit the number the room can hold, they charge per person. The pool does not accept cash or charge to the...

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Helpful?
Thank Sara E
Reviewed 12 January 2017

i spent there christmas with my family everything was wonderful the staff is very friendly. i love staying at this hotel every time i visit acapulco, it is a classic. it has the best view of the bay and the rooms are very spacious. my family loves it.

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Thank Olivia M
Reviewed 11 July 2016

The room was on the 12th floor BUT THE ELEVATOR ONLY GOES TO THE 11TH, so you have to take a short flight of stairs. This wouldn't be an issue if it hadn't been a family vacation. We have a 1-yr old boy, so carrying the stroller through the very narrow stairs was quite a hassle. Now, the room being...

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Thank Roberto G
Reviewed 3 March 2016 via mobile

When we arrived, they wouldn't give us each a room card. There was 4 of us, they gave one card. We asked for more, they gave one more. The second elevator wasn't working. The one that did work, barely worked and was like a sweat box. Room was supposed to sleep 6 yet there wasn't bedding for 6. We received...

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1Thank Leslie H
Los Angeles, California
Reviewed 9 February 2016

Used to be one the bets hotels in town! Not anymore. Some of the things I experienced were: No towels in the pool area Only one elevator working Need to go to the reception to get a TV remote One roll of toilet paper for 6 people AC not working - was switched to another room No WiFi Hallway floors...

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1Thank cesarcarbajal
New York City, New York
Reviewed 8 February 2016

i have stayed there many times. Love the friendliness odf the hotel staff and the wonderful breakfast area that overlooks the bay and the hotels position on the beach is one of the best my suite is wonderful with a full view of the bay on both corners. It is an old tradition hotel,but it is and has been in...

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2Thank Ellen R
Grand Junction, Colorado
Reviewed 7 February 2016 via mobile

We booked a one week stay at the Bayview Suites at El Presidente through Vida Lifestyles for the last week of January. Our confirmation came from RCI. (Hmm) We arrived and were ushered into a presentation room for the RCI salesperson to chat us up. Fortunately, the sales people on staff don't speak fluent English, so we were taken back...

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1Thank Virginia B
Reviewed 5 February 2016 via mobile

The service was great, food was good, and the room newly renewed. The best of its kind considering the price. Right in the center of Acapulco, where you can walk anywhere . Overall we had a relaxing and great stay right next to the beach with some coctails.

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Thank Ana M
Dana Point, California, United States
Reviewed 10 January 2016 via mobile

I had a suite here for a week... built in 1952... The owners make absolutely no investment to maintain this property. As the staff says this is a cash cow for the owners and nothing more.. The towels and the bed sheets had holes. You would think that if any room would get the best it would be the suites......

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Thank Shawn A
Mexico City, Mexico
Reviewed 26 December 2015

Well, this is my experience in this terrible hotel. I booked through a website for booking in this hotel and this site offered a good deal for a stay of three nights during the third weekend of December 2015. At least in Acapulco, El Presidente Hotel has a good reputation, when that booking site offered a good price for our...

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Thank EmanuelMEXCY

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The President Hotel has 160 rooms on 12 floors, currently has 5 floors completely remodeled. Located in the best area of Acapulco Bay, easy access to shopping malls, sports centers, discos, bars, restaurants and the best view of the bay ... more   less 

Additional Information about El Presidente Acapulco

Address: Av Costera Miquel Aleman 8 y 9, Acapulco 39690, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 2,293 - ₹ 8,843 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Presidente Acapulco 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
El Presidente Acapulco Hotel Acapulco
El Presidente Hotel Acapulco
Acapulco El Presidente Hotel
Hotel Presidente Acapulco
Hotel Style:
#33 On the Beach Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from El Presidente Acapulco staff and other travellers.
5 questions
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Questions? Get answers from El Presidente Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ask the rooms on the 12th floor if you have old people or small children. They're furnaces.”
 of 5 bubbles H3958DZrobertog, 11 Jul 2016 | Read review
“Avoid this hotel, pay a little more for a better one”
 of 5 bubbles cesarcarbajal, 9 Feb 2016 | Read review
“Bahia rooms are great sunny and have unobstructed views i love waking up to the view and sitting on the spacious balcony”
 of 5 bubbles ellenr343, 7 Feb 2016 | Read review
“Just, choose another hotel, this one is so dissapointing”
 of 5 bubbles EmanuelMEXCY, 25 Dec 2015 | Read review
“We had a room in the 11th floor and it was VERY noisy, so i don't want to imagine about the lower floors.”
 of 5 bubbles PatricioGutierrez, 3 Sep 2014 | Read review
5 of 5