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Camino Real Acapulco Diamante

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340 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Spring, Texas
Reviewed 4 weeks ago

service at the restaurant was excellent. Waiters and managers very helpful for all type of information. Renting an automobile is essential. No public transportation go by the Hotel Taxis are ready available. Hotel is about 6 miles from the city of Acapulco. Hwy going to the Airport

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Helpful?
Thank edgar1947
Cuernavaca
Reviewed 5 weeks ago

This hotel is on the Bay of Puerto Marqués at the bottom of the hill. It has three pools and a beach and lots of terraces if you need shade. We enjoy going for a quiet relaxing getaway. They have a great breakfast buffet, nice poolside service, and a restaurant down by the beach. It is away from the hustle...

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Helpful?
Thank maguey
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Customer, please accept our cordial greetings along with our thanks for your comments on our service and facilities during your previous stay. Knowing that You were satisfied with our product, motivates us to stay in our process of continuous improvement. We look forward to serving you again.

Reviewed 19 January 2017

Located on a private complex, pichilingue, the hotel owns a private beach with a beautiful view and soft sand. The sea was extremely calm and the water was traslucid. Delicious if you like to swim at the sea. With 3 pools and several places to tan, you can enjoy outdoors relaxed and loose. Rooms are very comfortable with terrace where...

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Helpful?
Thank andrevp
Fausto M, Director General at Camino Real Acapulco Diamante, responded to this review

Dear Customer, please kindly greet us, along with our thanks for your comments on our service and facilities during your previous stay. Knowing that you were satisfied with our product motivates us to stay in our process of continuous improvement. We look forward to serving you again.

Paris, France
Reviewed 4 January 2017

We were a family of five, three adults and two children, ages 1 and 3. We were supposedly "upgraded" to a suite different from the one reserved which was a room de luxe. The suite was at the bottom floor, end of the hall, with a terrible smell of humidity, no beach view, only a lot of vegetation which brought...

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Thank ramiga
Los Angeles, California
Reviewed 16 December 2016

A great advantage to this hotel is that it seems that all of the rooms have an excellent view of the bay. The rooms are big and comfortable but it can certainly needs to be upgraded as it is very outdated. Our stay there was nice Wednesday-Friday as the pools, beach and pool bars were enjoyable. Coming Saturday the hotel...

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Helpful?
Thank MaytePrida
Mexico City, Mexico
Reviewed 1 November 2016

I went back and found that the management is almost non existent, when I first came to my room it smelled so bad I had to immediately exit the room, they had cleaned the drains and all the "sh . ." they sucked out had been left in a plastic bag in the room, they had to change the room...

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Helpful?
Thank CapitanORC
Puebla, Mexico
Reviewed 5 September 2016 via mobile

While not beeing the savest city, Acapulco has shown us the most beautiful side. Beeing on tour over daytime, we never felt insecure. The hotel was beside the mainspot, but not far away from the center by car. It was very clean, silent, quite empty (we enjoyed it having the pool and the beach for us alone) and great meal.

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Thank jamaicasunsea123
Reviewed 17 July 2016 via mobile

The private beach is very convenient but it's only ~70 m long. It's quite small which can be tricky if you like "long walks on the beach". The food is very average and the prices are not worth it. Got sick on the 2nd day here and had to buy (again pricey) medicine at the hotel. Service is friendly, I...

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Thank OmarTrujillo
Mexico City, Mexico
Reviewed 25 April 2016

Camino Real was our life-boat hotel this Constitution Day holiday in Mexico. Having much trouble to book at our regular Acapulco Hotel we found a good deal in BFast Buffett included in a 2 adult 2 kid setting... As you can imagine expectations were dim, but Camino Real was a pleasant surprise with excellent service and staff, great food and...

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Thank Alberto B
Reviewed 7 April 2016

I have stayed there a few times but this one the hotel really showed deterioration. The staff is efficient and kind and fast. Room are large and nice. But... The food has become terrible and expensive. Rooms with bulbs but no lamp shades, air conditioning not working, old towels, rusted here and there, old bathrooms, doors do not close well,...

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1Thank gatototo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Camino Real Acapulco has a privileged location surrounded by tropical vegetation, locating his great construction of 7 acre Beach into one of the most Luxurious and Safety Acapulco Residences, just 10 minutes from the airport and 15 Min from Costera Avenue. Our Hotel invite you to absolute rest, offering all services for your comfort and relax time, such as; Room service 24 hrs, SPA, 1 restaurant international food open from 07:00 - 23: 00hrs, Restaurant Sea Food Specialties open 13:00 to 23:00 hrs, and our Pool Bar restaurant for Snack directly to your pool, same pools with a beautiful view of the bay Puerto Marquez, Whiteout leaving the privacy offered by our homely beach. ... more   less 

Additional Information about Camino Real Acapulco Diamante

Address: Carretera Escenica Km 14 Baja Catita S/N | Fracc. Pichilingue Diamante, Acapulco 39880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: ₹ 7,621 - ₹ 13,504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camino Real Acapulco Diamante 4*
Number of rooms: 157
Reservation Options:
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Also Known As:
Camino Real Acapulco Diamante Hotel Acapulco
Camino Real Hotel Acapulco
Camino Real Resort Acapulco
Hotel Style:
#5 Top resorts Hotel in Acapulco
#9 Luxury Hotel in Acapulco
#10 Spa Hotel in Acapulco
#14 On the Beach Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real Acapulco Diamante staff and other travellers.
4 questions
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Questions? Get answers from Camino Real Acapulco Diamante staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms face the bay”
 of 5 bubbles edgar1947, 29 Jan 2017 | Read review
“We stayed at pool level room (right) could hear the waves sound, and the kids playing at the beach, other rooms can be quieter.”
 of 5 bubbles AlbertoB287, 25 Apr 2016 | Read review
“Good hotel in need of serious renovations”
 of 5 bubbles gatototo, 7 Apr 2016 | Read review
“Avoid this hotel”
 of 5 bubbles Temptation120, 31 Mar 2016 | Read review
“For the price ......not worth it!”
 of 5 bubbles theresad407, 29 Mar 2016 | Read review
5 of 5