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Look: normally I don't complain if a "regular" hotel gives you what they promiss. In this case I knew upfront that the hotel had some deficiencies, but I anyhow decided to stay there for some convenience reasons of the ocassion and accepted a lower-end stay....More
2 Thank MSalazarH
Response from AcapulcoALBA, Director General at Alba SuitesResponded 6 January 2017
We appreciate the time we spend in evaluating our hotel, we regret that our hotel did not meet your expectations, we hope at another time of the opportunity to receive you and show you all areas that we have for our tourists, do not hesitate...More
Looked good in photos, however to get to the room there were 62 steps, three ramps and then the elevator for two floors. In the heat it was a struggle to get to our room, and my wife has a bum leg so this was...More
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3 Thank token2000
Response from AcapulcoALBA, Director General at Alba SuitesResponded 1 June 2016
We apologize for the inconvenience happened during your stay with us, we will work with our partners to practice the English language and provide a better experience in our hotel, hopefully give us the opportunity to serve you in the near future., Receive greetings from...More
Awesome ocean view or the price! If you are on strict budget, this is the one! We read previous review about loud music on weekends, so we asked for a room away from the noise and it worked! We got the top floor. But there...More
Thank Ada R
Response from AcapulcoALBA, Gerente at Alba SuitesResponded 28 September 2013
Thank you very much for your visit to Acapulco, thanks for your comments, hope to see you soon.
To start off, the hotel was well maintained and the pictures on the site did not lie. The rest is where the trouble starts. I booked the rooms with "complimentary breakfast included." They fought me on giving me the vouchers because they said it wasn't...More
3 Thank David R
Response from AcapulcoALBA, Director General at Alba SuitesResponded 28 September 2013
Thank you very much for your visit to Acapulco, thanks for your comments, we are taking steps to improve on the points that we make, we hope to see in our facilities and to assist you as you deserve
Since 6 years, I am coming at the same hotel in Acapulco, at Alba Suites, for a stay of 1 to 2 months between January and March. A lot of Canadians are coming back also since many years.
The hotel is located on a magnificent...More
Response from AcapulcoALBA | Property representative |
El Tarifa que manejan en el Aeropuerto es de Aprox $450.00 Mx., si necesitas el traslado, hazlo saber al 01 744 4830073 y con gusto le reservamos, en ese momento te confirmamos la tarifa., te esperamos en Acapulco