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Krystal Monterrey

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Certificate of Excellence
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1 room 2 adults 0 children
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Krystal Monterrey
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644 Reviews from our TripAdvisor Community

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There are newer reviews for Krystal Monterrey
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Showing 73: English reviews
San Antonio, United States
Reviewed 7 June 2016

I had a great experience staying in this hotel, it was really clean and the staff were very friendly, I would definitely stay here again. A great value for your money, perfect location and a really comfortable bed.

Reviewed 18 May 2016

We really enjoyed our stay at Fiesta Americana. The hotel was clean with good ac and lots of hot water. The staff was friendly and helpful and spoke English. It was located near an area with great shopping and lots of restaurants. There was also a pharmacy just steps from the door.

Thank jvcnext
Lake Jackson, Texas
Reviewed 8 May 2016 via mobile

Lovely old hotel with a gorgeous lobby in the down town area. This was our second time there. They served a pasta seafood buffet for lunch that was wonderful. The staff are very hospitable and attentive.

Thank Melinda L
Croydon, Pennsylvania, United States
Reviewed 25 April 2016

We stayed there for 4 days. The people were amazing and the hotel was beautiful. Such a great location with food right near the lobby (5 restaurants to chose from!) The people were so warm and helpful. My husband had to change money so the bellhop - Jacobo drove us in his BMW to the exchange and stayed with us...

Thank Wendy A
London, United Kingdom
Reviewed 19 April 2016

Monterrey is an increasingly important tourist destination, and this hotel is perfectly situated in a quiet location only minutes from all the key attractions in the city. The rooms are large and well air-conditioned, the beds are comfortable and the wifi very good indeed. And it has a large restaurant open for long hours. The hotel is large and slightly...

Thank Martin S
Edmonton, Canada
Reviewed 5 April 2016

The staff is all very accommodating. From the front desk to the wait staff to the room cleaners, everything is good. The hotel is old, could use a facelift. As far as proximity to the race venue, you couldn't get much better. It was in a great location, close to the transition area and the finish line. Good restaurants around....

Thank drewsntravel
Puerto Vallarta, Mexico
Reviewed 30 March 2016

Beautiful, clean hotel with nice-sized rooms and good views of the city. I thought labelling hot/cold faucets with red/blue stickers was a nice touch! The Hotel Service was very efficient and courteous. Breakfast buffet was superb. Excellent, safe location.

Thank PadreMiguel
Reviewed 21 March 2016

The building is quite old, so you'd encounter certain issues like next room noises through the walls. Apart from that, rooms are spacious but they lack electrical wall sockets, which is a bit of a pain since you have to unplug one of the many lamps in order to charge your phone or your laptop. I only had dinner at...

Thank Lalo E
Sergio P, Gerente at Krystal Monterrey, responded to this review

Dear guest, Thank you for feedback. We look forward to see you very soon

San Antonio, Texas
Reviewed 4 March 2016 via mobile

We stayed for 5 nights, we had a room on the 9th floor. The view was wonderful. Make sure to request a room facing the outside if you care for a nice view. Everything you need is near by. Wonderful location, right next to macroplaza and all the other cool stuff musueums, parks, restraunts. Free wifi. Worked great for me......

Thank Ash L
Sergio P, Gerente at Krystal Monterrey, responded to this review

Dear Ash: Thank your for giving us 5 points. We are looking forward to see you very soon

Toluca, Mexico
Reviewed 1 March 2016

Hotel is ok, but considering the rate I paid, it needs a remodelation urgently. Carpeting in the rooms requires high maintenance or be changed for tiles. Bathroom is old. Gym was quite spacious and decently equipped.

Sergio P, Gerente at Krystal Monterrey, responded to this review

Dear Guillermo, Thank you for giving us your feedback. We'll keep in mind your notes. Come back very soon

148 photos of this hotel

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  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Appreciate the beauty of Cerro de la Silla from the spectacular architecture of the Krystal Monterrey: 9 floors with large windows onto a wonderful view of one of the country's most important cities. The hotel's entrance, with its red quarry stone arches, invites guests to an unparalleled business or pleasure experience. ... more   less 

Additional Information about Krystal Monterrey

Address: Corregidora 519 Oriente | Colonia Centro, Monterrey 64000, Mexico (Formerly Fiesta Americana Monterrey)
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: ₹ 5,107 - ₹ 14,221 (Based on Average Rates for a Standard Room)
Number of rooms: 207
Reservation Options:
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Also Known As:
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey
Monterrey Fiesta Americana
Hotel Style:
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
#7 Best Value Hotel in Monterrey
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Monterrey staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms have excellent bed and some of them a very good view”
, 25 Mar 2017 | Read review
“Outside facing, otherwise very dark.”
ILuvPadel, 12 Dec 2016 | Read review
“Higher floors give great city views”
  • City view from rooms
  • City view from rooms
mexpro, 8 Dec 2016 | Read review
“the higher the level, the better the view of the mountains”
212paulv, 8 Jun 2016 | Read review
“They are all excellent with 360 views of the mountains”
819wendya, 25 Apr 2016 | Read review
5 of 5