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4/2/2018 5/2/2018
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    Hotel Ibis Juarez Consulado

    Prol. Ramon R. Lara 8930-3 | Av. De la Victoria. P. Senecu, Ciudad Juarez 32500, Mexico
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    4/2/2018 5/2/2018
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    US$ 68
    US$ 65
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    Traveller (79)
    Room & Suite (23)
    Dining (10)
    • Excellent28%
    • Very good24%
    • Average17%
    • Poor11%
    • Terrible20%
    7 May 2017
    2 weeks ago
    “Horrible stay never again”
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Family Rooms
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (189)
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    1 - 5 of 76 reviews

    Reviewed 2 weeks ago

    The room was about 90 degrees. The hotel manager stated they control the air in the units. I told him its hot in the room. He said turn off the heater. I said we did can we have a fan. He refused to help accommodate...More

    Review collected in partnership with Ibis Hotels
    Thank 393rolandoc
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 1 week ago

    Dear guest, First of all, thank you for taking the time to offer this review. We are deeply sorry for not being able to meet your expectations. About the issue you went through, we control the air conditioner and heat according to the weather station....More

    Reviewed 2 weeks ago


    Review collected in partnership with Ibis Hotels
    Thank javierrV6282MV
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 1 week ago


    Reviewed 21 October 2017

    The price and location of hotel are great. The customer service, however, were not satisfactory! The staff needs to improve their customer service. The breakfast buffet was good for the price. The location of this hotel is perfect!More

    Review collected in partnership with Accorhotels.com
    Thank walterlcc
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 23 October 2017

    Dear Walter, We appreciate your kind comments in what concerns your past stay with us. We apologize for not offering a good customer service experience. We will be working on this with our staff. We hope we can have the chance to provide a great...More

    Reviewed 16 September 2017

    Bad services ata the restaurant food quality front desk when you ask for towels old towel clean less for the price you pay it has to be a better rooms bed towel better service the rooms too small you don't have choose for a better...More

    Review collected in partnership with Accorhotels.com
    Thank M6697RIguillermog
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 11 October 2017

    Dear guest, We apologise for not being able to meet your expectations. It is our main objective to offer a quality service and we regret we did not get it this time. We hope you can give us the chance to offer a great experience...More

    Reviewed 13 July 2017

    The rooms small and dirty. We had to request to have the room cleaned, the bed sheets changed. The Wifi would go out sometimes. Breakfast was a joke. There is nothing in the room to have a treat, like coffee, no ICE. The service was...More

    1  Thank Frank A
    Response from Israel G, Manager at Hotel Ibis Juarez ConsuladoResponded 14 July 2017

    Dear guest, We apologize for not meeting your expectations. The cleaning service is something we are already taking care of since this is our main service. In what concerns the breakfast topic, We put all the effort in offering a good and tasty breakfast according...More

    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Price range
    • US$ 39 - US$ 87 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 36
    • Reservation Options
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    • Location
    • Mexico >
    • Northern Mexico >
    • Chihuahua >
    • Ciudad Juarez
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    Traveller (79)
    Room & Suite (23)
    Dining (10)
    Hotel & Grounds (63)
    Bathroom (6)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    22 December 2016|
    Response from Israel G | Property representative |
    Dear guest, Thank you for your kind question. The earliest you can check in depends on our availability at the moment of your arrival. Our established check in time is at 3:00 pm, but sometimes we can make some exceptions... More
    Eduardo B
    3 November 2016|
    Response from Eres Mi M | Reviewed this property |
    They do not, parking is free for guests but it is also exclusive for guests, I'm sure you'd be able to find some parking garage that would keep your car but, being Juárez, I do not recommend it, it probably would not last... More
    15 July 2016|
    AnswerShow all 2 answers
    Response from SummerTraveler67 | Reviewed this property |
    Hello, the US Consulate is about five minutes away from the hotel. In fact, of all the hotels around the US Consulate, Ibis is the perfect hotel to stay because it is in a cul-de-sac and the only way "away from the hotel" is... More
    Room Tips
    "Best to get room closer to the elevators for easy access"
    Read review
    "Do not book! Very bad !"
    Read review
    "All rooms seem to be good."
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    "WiFi is only available in the lobby. Bring a COPY of your RESERVATION upon check-in as the receptionists try..."
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