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Hacienda Cerritos Boutique Hotel

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199 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda Cerritos Boutique Hotel
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Showing 197: English reviews
Reviewed 14 April 2015 via mobile

We had an amazing experience and Would have given the hotel an excellent rating however the lack of maintenance affords you less of an experience than what it could be. There are several hot tubs affording fantastic views but out of five tubs currently two are working and one of those two is private. Air conditioning is offered but again...

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Helpful?
4Thank bart g
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

We're very glad to hear that you had a good time at our resort, we love hearing that from our guests. It is unfortunate that you stayed at a time when everything wasn't working perfectly, but we are working on fixing all the issues that you encountered. When you next stay with us, we hope you have an even better...

La Jolla, California
Reviewed 13 April 2015

The place sits on a beautiful location and the property is magnificent. The problem is a total lack of maintenance. The air conditioning system barely works, electricity and running water come and go like the wind. After spending a full day without running water and electricity we complained and the staff's answer was to give us candles. My advice is...

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5Thank Ron S
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

We're very sorry to hear that things went poorly for you while at our resort. Since we are off the grid, we occasionally have issues with power and water, especially when we are fully booked at all three resorts (which we were for the last month or so). That doesn't excuse the issues, but we wanted to give some reasoning...

Redondo Beach, California
Reviewed 28 March 2015

Had a great time. Even though there is no restaurant or staff to wait on you there are cool places to eat in walking distant. Views from hotel were great. Good spot to surf if you are just learning. Would be nice if they eventually paved part of the road to get to the hotel though. Pool needs to be...

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Helpful?
Thank Finny1010
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

Thanks for taking the time to write a review! We really appreciate getting feedback from our guests. The weather in Mexico tends to be on the warmer side, and gets very hot in the spring and summer, so we found it most comfortable to keep the pools unheated to create a nicer balance of warm and cool. We hope to...

portland
Reviewed 26 March 2015

Loved staying at Hacienda Cerritos. We felt very much at home and very lucky to have had such an amazing experience. We lived so comfortably for four nights and wished it had been longer. I could not wait to get up in the morning and so used my phone's alarm to make sure I'd not miss the sun rises. Even...

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5Thank sianmedway
CerritosBeach, Public Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

Thank you so much for your incredible review! It means the world to us that our guests have a wonderful time, and we're very glad that you wanted to share your experience with the world! We'll make sure to pass along your thanks to Carlos. We hope to see you again in the future!

Reviewed 28 February 2015

Wikipedia defines a "Boutique hotel" as hotels which have typically between 10 and 100 rooms... and often contain luxury facilities in unique or intimate settings with full service accommodations. This hotel has the right amount of rooms and a unique setting, and while the architecture/bones of the structure are wonderful, the furnishings, equipment (what works or exists), towels and bedding...

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4Thank Michael S
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

We're very sad to hear that you did not enjoy your stay at our resort. That said, thank you for taking the time to write up a review, and at least you enjoyed the surrounding area. We will use what you've said to continue to work on and improve our resort. Thank you for your feedback, and we hope that...

Fort Lauderdale, Florida
Reviewed 21 February 2015

A group of us rented out the entire hotel for a week in January. We had read the reviews and weren't sure what to expect. First, the pictures do not do the place justice...much grander in person. Yes, there were cosmetic issues. Yes, there were issues with A/C, However, these did not deter from the great experience. Since we rented...

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2Thank Sally B
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

Thank you for taking the time to write this great review! We really appreciate any and all feedback we receive. We are constantly working to improve on all the issues our guests bring up to us, so that, hopefully, when you next stay at our resort, it is even better than the first time!

Canton, OH
Reviewed 21 February 2015 via mobile

This is truly the most beautiful place I've ever stayed. The location is phenomenal. It overlooks big surfing waves on one side and a rocky mountain coast on the other. The architecture is gorgeous with a Spanish castle type of theme. The rooms are decadent. The hot tubs and infinity pool with views of the ocean and the starry night...

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2Thank JohnCanton_OH
San Francisco, California
Reviewed 28 January 2015

Very quiet with beautiful architecture and views. Don't expect first class service as you're on your own most of the time especially bring some food to eat. This is a perfect place to learn how to surf

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1Thank JRich2015
Boston, Massachusetts
Reviewed 6 January 2015

Just returned from several days (starting on Christmas) at this hotel and we loved it. Hacienda Cerritos is a boutique hotel. What that means is you are not walking into a resort, so if you gravitate towards the big all inclusive resorts with lots of people and lots of commotion — it is not for you. On the other hand,...

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9Thank Ronnie L
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

Thank you for the well thought out review and for taking time to write directions for others. Thank you most of all for "getting" our resort and enjoying your trip. Please come back to our Mexican Estate at any point in time!!

Washington DC, District of Columbia
Reviewed 8 December 2014

My boyfriend and I spent the week after Thanksgiving at this hotel, and had a wonderful experience. That said, it's probably not for everyone, so I'm writing this review with an eye towards being as helpful as possible. There are definitely things I wish we had known before we went. That said, would we go again? You bet we would....

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18Thank carob862
CerritosBeach, Guest Relations Manager at Hacienda Cerritos Boutique Hotel, responded to this review

Thank you for the very detailed review of our property and for sharing your experience. It sounds like you enjoyed yourself and were able to enjoy the benefits the Hacienda Cerritos offers. It truly is an experience like no other, and we love this about our company. We understand the "quirks" are unusual and we are trying to do our...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
Services
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hacienda Cerritos is an exclusive luxury boutique hotel. Located on a private bluff, this peaceful and private destination is sure to make your visit magical. This is the ultimate Mexican getaway. We are just 40 miles north of Cabo San Lucas and just down the road from the historic artist colony of Todos Santos. Cerritos Beach (world renown for exceptional surfing) is the perfect family vacation or solo hiatus paradise. ... more   less 

Additional Information about Hacienda Cerritos Boutique Hotel

Address: Los Cerritos Beach, Km 65, Todos Santos 23300, Mexico
Region: Mexico > Baja California > Baja California Sur > Todos Santos
Price Range: ₹ 17,000 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Cerritos Boutique Hotel 3.5*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Cerritos Boutique Hotel staff and other travellers.
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Questions? Get answers from Hacienda Cerritos Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views all the way around”
 of 5 bubbles paulahS5322RP, 20 Jan 2017 | Read review
“Bear in mind the rooms with the Jacuzzi share with another room.”
 of 5 bubbles slfd27, 13 Jun 2016 | Read review
“master suite north enabled up to watch the sunset from our bed or balcony and the sunrise didn't wake us in the AM”
 of 5 bubbles Snakedance, 29 Apr 2016 | Read review
“Bungalows 1 and 4 are the best bets.”
 of 5 bubbles outoftowners_7, 19 Apr 2016 | Read review
“Make sure to have a rental car so that you pick up supplies”
 of 5 bubbles adurben, 14 Mar 2016 | Read review
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