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Hotel Pueblo Amigo Plaza & Casino

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156 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Pueblo Amigo Plaza & Casino
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Showing 101: English reviews
New York City, New York
Reviewed 8 August 2012

Good location although a little hard to get to without knowing the road tricks. Great staff. 5 Star service everywhere. Great bar. Good food at the restaurant and buffet, although a little overpriced on weekends. No noise insulations. Humming sound in the room from some equipment, as well as noise from the street. Very noisy party on the front lawn...

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Helpful?
1Thank Stella A
new jersey
Reviewed 10 July 2012

I was nervous about staying across the border, but I was pleasantly surprised by the location, staff and cleanliness! Rooms are a bit dated , but for the price, I think it was perfect!

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Thank mario_purcell
Costa Mesa, California
Reviewed 24 May 2012

This casino hotel is right at the border in Tijuana, Mexico. We had a reservation for a Junior Suite with breakfast. When we arrived at the hotel, the valet parking took our car ( free of charge ) and we were pointed to the entrance. Unfortunately, this was the entrance of the casino and we had to go through a...

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2Thank Ingo S
California
Reviewed 15 May 2012

My husband and I had to spend one night in Tijuana because I was having eye surgery. My husband called this hotel and spoke to the manager who spoke English. The manager seemed all about helping us and even told us that he could give us a "speed pass" to drive back over the border quicker and we wouldn't have...

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5Thank Newc1
riverside
Reviewed 29 April 2012

The hotel has a great location minutes from the major zones, clean spacious rooms, professional staff that are willing to help, net access both in room and computers for guest use, good food from room service and the buffet. I visit Tijuana at least once per month and I will continue to stay at this hotel, it offers anything a...

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Thank patriots4life
los angeles
Reviewed 22 April 2012

I go there 3 times amounth ,before i was going to other hotel ,but now i only go to this pueblo amigo ,nice clean safe and the manager and people work there they are nice .thanks guys, see you soon

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Thank Mike A
Los Angeles, California
Reviewed 22 February 2012

The hotel is safe, comfortable and very friendly staff and efficient too. Tijuana and Hotel Pueblo Amigo have a lot to share!

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1Thank Neto37
PuebloAmigoHotel, General Manager at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Neto37, Thank you so much to take a minute to share your experience with others. Comments like yours, invite us to strive to meet and exceed guests's expectations. Thanks a lot!

Chula Vista, California
Reviewed 6 February 2012

Pueblo Amigo was recommended by many persons for classy rooms, casino and restaurant. Obviously they thought more of it than I ever could or would! I wanted to have my wife & family spend a nice quiet evening. I had gotten a standard room with the "so called" European option. What is that? According to Expedia, it meant a hot...

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1Thank Rico517
PuebloAmigoHotel, Manager at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear Rico 517: First of all, I have to thank you for taking some time to write your experience. I believe that guests comment's are a true valuable tool for a continuing improvement. I regret that you had such experience at our property. I must start by explaining and clarifying that European Plan, sometimes listed as EP in hotel listings,...

San Diego
Reviewed 3 January 2012

Stayed there for new years and at midnight no ones room keys worked!! Took me till 3am to be able to get to my room!! I didnt even get offered a free night or nothing!!

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2Thank Surge1589
PuebloAmigoHotel, Manager at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Surge1589: Absolutely! It was chaos!!!! we purchased exactly one year ago, top of the line american product Vingcard, with total knowledge that service would be first class. If tripadvisor allowed me, I am able to display the letter of apology that I receive from the company Vingcard. 2012BUG, the called the virus that the Locks reported. They, at Vingcard, said...

Fredericton
Reviewed 3 January 2012

The hotel was decent, albeit a bit dated. Nice marble in the bathroom and the beds were comfortable. The restaurant served the most intoxicating foods in the buffet which was annoying cause I'd just had surgery and could only eat broth :( The sounds of slot machines could be heard in our room all hours of the night and day....

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Helpful?
Thank zedsmummy
PuebloAmigoHotel, Gerente at Hotel Pueblo Amigo Plaza & Casino, responded to this review

Dear zedsmummy: The opening of the casino was an important event. Even though the casino has been wonderful landmark for Tijuana, it takes as a top priority the well being of our guests. Therefore, I appreciate your comment, I had couple of those myself, regarding gambling machines noise. as of March 15th 2012, we are going to be featuring in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Casino and Gambling
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pueblo Amigo Plaza Hotel & Casino is ideally situated in the exclusive Zona Río, part of the most important commercial and financial area in the city of Tijuana. It is the closest hotel to the U.S. border and is within minutes of strategic points such as Tijuana's International Airport and the city of San Diego.Hotel Pueblo Amigo boasts the famous "El Patio Restaurant" its daily breakfast buffet is traditional and well renown by locals. The prpperty offers unique in-house entertainment featuring a Sports Center, Casino and gaming rooms. High Technology is also available with WiFi In-Rooms and most public areas. We are happy to provide many other amenities including: a bilingual staff, private parking, round-the-clock security, Meeting and Banquet Rooms and a free shuttle to the U.S. border. Near the Hotel, there are two of the main hottest spots for dancing and enjoying the music of the moment, Alebrijes and Pasha! the best antros as of today, only at Pueblo Amigo. ... more   less 

Additional Information about Hotel Pueblo Amigo Plaza & Casino

Address: Calle Via Oriente 9211 | Zona del Rio, Tijuana 22010, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: ₹ 5,040 - ₹ 6,947 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Pueblo Amigo Plaza & Casino 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hotel Pueblo Amigo Plaza Tijuana
Hotel Pueblo Amigo Plaza And Casino
Pueblo Amigo Hotel
Pueblo Amigo Tijuana
Hotel Style:
#4 Romantic Hotel in Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pueblo Amigo Plaza & Casino staff and other travellers.
11 questions
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Halifax, Nova Scotia
Tucson, Arizona
Atlanta, Georgia
9 months ago
11 months ago

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Questions? Get answers from Hotel Pueblo Amigo Plaza & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms are nice but for a littte more $ you can upgrade to a suite or presidential room”
 of 5 bubbles chivevegas, 18 Nov 2016 | Read review
“Get the Suite (with a King or 2 Queen Beds) for a few more dollars, bigger room with a couch. (Was $15 more)”
 of 5 bubbles tnishon, 3 Feb 2016 | Read review
“Higher floors, better views”
  • View from room
  • View from room
 of 5 bubbles Otrani1127, 1 Dec 2015 | Read review
“Higner floors have better views of the hotel attractions.”
 of 5 bubbles 927nesss, 23 Mar 2015 | Read review
“get GHT or Ticuan”
 of 5 bubbles Ken1414, 29 Dec 2014 | Read review
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