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Holiday Inn Tijuana Zona Rio

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Holiday Inn Tijuana Zona Rio
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117 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Tijuana Zona Rio
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Showing 67: English reviews
Reviewed 20 September 2016 via mobile

I liked the hotel, very clean, very friendly staff, very good location, I liked. I stayed on the second floor a room with two bedrooms and perfect The buffet is paid separately. Solamente estuve un día pero me gustó mucho el personal , El hotel , la ubicación definitivamente si volvería regresar

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Helpful?
Thank Erika A
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments we wait you return soon. GM

San Diego, California
Reviewed 4 August 2016

I really enjoyed my stay here for 1 night- felt safe- pool was great and close to many restaurants and close to via rapida (freeway) the people working there so nice from reception area to security to valet personnel..

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Helpful?
Thank TLzuniga
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review
Google Translation

muchas gracias por sus comentarios lo esperamos pronto. GG

Cartagena, Colombia
Reviewed 31 July 2016

This hotel is very well located the ambience is super , clean and best of all has thermal waters in it's jaccuzzi. Upstairs is a great Spa. Tell them you are staying @ the hotel and will give you discount .

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Helpful?
Thank elpatron10
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

thanks for your comments we hope back GG

Reviewed 20 July 2016 via mobile

This place is nice and clean but seems to attract horrible guests as the night we stayed a group or two of drunken people got rowdy and noisy at 3 am. You won't get sound rest but at least it's a clean place with decent service. Didn't have time to see the other amenities as I stayed here after a...

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Helpful?
Thank Caroline B
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Customer, thank you very much for your comments, we will work to provide better service GG

Reviewed 5 July 2016 via mobile

This is a very nice hotel, quiet, well located and with a friendly staff. The rooms are big enough and clean. Breakfast was very good and worth the extra cost. They also have taxis at the door and the internet worked fine. It's a good place to stay in Tijuana if you want an hotel that you know what to...

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Helpful?
Thank António V
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments . GG

Reviewed 30 June 2016 via mobile

Spent 2 days there, only found 2 employees who spoke English. There was 1 English Channel on TV (CNN). That took an act of congress to find out since we could not communicate. The light blinked off and on continuously thru the night, the next morning ,one of the employees who spoke English was maintenance , took light bulb out...

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Helpful?
1Thank Kimberly M
IHGService, Guest Relations Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Kimberly M, Thank you for being our guest and for taking the time to write your review. We are disappointed that you found our hotel unexceptional due to your negative experience with our rooms and if the service you received was below par. Rest assured that your comments are being shared with our team to avoid its recurrence. Your...

Reviewed 19 June 2016 via mobile

The staff is always helpful and friendly, they make us feel welcome. We feel very safe here, including our car as we always park in their under ground garage with easy access to the lobby and elevator. Their rooms are always clean and roomy. They provide you with complimentary toiletries even tooth brush if you forget yours. Reasonable prices and...

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Helpful?
Thank Ricardo S
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments , we will be waiting you soon GM

Doral, Florida
Reviewed 9 June 2016

The property has been recently renovated, great location, clean, but the best of all is it's "human capital" courteous, eager to ensure your stay is a great one! Beda from housekeeping, waiters Carlos, Esau, Alejandro, the Chef! superb food even if it is not on the menu, the girls at reception, General Manager Adrian Gonzalez, very personable. Wonderful from check...

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Helpful?
Thank griseldaschuetz
VMES, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Guest, thank you for your comments .

Los Angeles, California
Reviewed 28 May 2016 via mobile

The hotel is clean and nice with the location walking distance to several eateries. The rooms are a bit dated but comfortable and clean inside. Hotel felt secure with multiple layers of security and plenty of cabs to take you around the city. Would stay here again.

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Helpful?
Thank Manuel S
AdrianJaimes, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Manuel, we appreciate your comments and we hope to have the opportunity to serve you again in your next trip to Tijuana Sincerely Adrian Jaimes GM

Reviewed 17 April 2016 via mobile

The location of this hotel is pretty convenient, especially if you're there visiting one of the dr.s in the area. It's also the only hotel I've found in the area that advertises a hot tub. When we checked in we found: 1. The hot tub was not working and had been drained. 2. There are two elevators. One of them...

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Helpful?
Thank Richard M
AdrianJaimes, General Manager at Holiday Inn Tijuana Zona Rio, responded to this review

Dear Richard, we appreciate your comments about the experience during your stay with us, we really sorry for that and we have taking corrective actions in this concern We hope to have the opportunity to serve you again in the future Sincerely. Adrian Jaimes General Manager Holiday Inn Zona Rio Tijuana

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Tijuana Zona Rio

Address: Paseo de los Heroes 18818 | Zona Rio, Tijuana 22320, Mexico (Formerly Fiesta Inn Tijuana)
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: ₹ 5,044 - ₹ 8,123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Tijuana Zona Rio 3.5*
Number of rooms: 127
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Also Known As:
Fiesta Inn Tijuana Hotel Tijuana
Fiesta Hotel Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Tijuana Zona Rio staff and other travellers.
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Questions? Get answers from Holiday Inn Tijuana Zona Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room opposite side of road - good luck on that!”
 of 5 bubbles bconwayOU, 31 Dec 2016 | Read review
“pool view -third floor -”
 of 5 bubbles TLzuniga, 4 Aug 2016 | Read review
“very quiet all around the hotel, sound sleep guaranteed!”
 of 5 bubbles griseldaschuetz, 9 Jun 2016 | Read review
“Rooms overlooking the rapid lane offer a nice view.”
 of 5 bubbles elcyberguy, 30 Mar 2015 | Read review
“Pay in advance to easy check in and out.. king beds and a sofa bed at the same room are best value”
 of 5 bubbles Viajero447, 5 Jan 2015 | Read review
5 of 5