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Hacienda del Rio

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99 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda del Rio
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Showing 58: English reviews
Los Angeles, California
Reviewed 10 August 2016

Hotel with basic amenities-pool, restaurant. Room has flat screen tv, coffee machine, blow dryer, iron. Beds are comfortable. Grounds are clean. 24 hr security guard. Oxxo and 24 hr pharmacy within walking distance.

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Helpful?
1Thank Nora A
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest Thanks for staying with us. We work hard to make our guests happy. Hope to have the opportunity to have you with us again.

San Diego, California
Reviewed 4 August 2016

Very surprise with the quality of the room- I stayed 2 nights with my 3 nieces- the place was clean, beds comfortable, love the location, we felt super safe and the price was great- totally recommend this Hotel.... -

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Helpful?
1Thank TLzuniga
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest Thanks for staying with us, we work hard to make our guests happy and appreciated your positive feedback. Hope to have the opportunity to have you with us again soon!

Mississauga, Canada
Reviewed 4 August 2016

This hotel is a good stay. It's not a 4-star hotel but like a Comfort Inn or a more dated Best Western. For the money that you spend, you get solid service. The front desk staff are good. They can speak English. The hotel is a bit old but well-kept on the whole. Breakfast is non0existent. I think you need...

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Helpful?
1Thank Kamiizumi
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Dear guest thank you very much for your feedback, its very valuable to us. I apologized for any inconvenience during your stay. thank you and hope to have the opportunity to have you again with us soon!

West Fork
Reviewed 23 June 2016

All kinds of miscommunication with front desk. Coffee in lobby usually stale. They didn't, explain fast lane pass costs extra. They told me they were giving me a quiet room but i got a Very noisy room by the club next-door with thin walls, people walking by and talking loudly all hours of the night ,lots of car alarms going...

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Helpful?
1Thank WestForkZee
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Thank you for your feedback, i apologize for the inconvenience you had. Our mission is to provide the best service and quality to our guests, your comments are appreciated. Thank you and we hope to have the opportuniy to have you with us again soon!.

Reviewed 15 June 2016 via mobile

I've never been to a hotel where the staff was so accommodating and could not be more concerned about how their renovations may effect their customers. The rooms were very clean and most importantly to my husband and I, the beds were oh, so comfortable. We were on the first floor and occasionally heard groups chatting. The restaurant is authentic...

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Helpful?
Thank Honeybee107
Baja Inn H, Director General at Hacienda del Rio, responded to this review

Thank you very much for your feedback, its very valuable to us, our main priority is to be able to offer a well maintained and comfortable atmosphere. Thank you and hope to have the opportunity to have you again with us soon!!

Reviewed 31 May 2016 via mobile

It took the hotel clerk over 1hr to find my reservations , and when they found my reservations they were trying to give me just one room. I said No way, I paid for 2 rooms and I better get 2 rooms., 1 of the rooms was not ready they were still cleaning the room. I'm like really? It's almost...

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Helpful?
Thank Beatriz B
Baja Inn H, Director General at Hacienda del Rio, responded to this review

thank you for your feedback. I apologize for any inconvenience that you had. Our mission is to provide the best service and quality to our guest, your detailed comments are appreciated so we can better our service for the future. Thank you and hope to have the opportunity to have you again with us soon!!

Georgetown, Louisiana
Reviewed 15 May 2016 via mobile

This hotel was booked for us by the baratric clinic. My sister and cousin had surgery and this is where we stayed. We were there for 5 days and it was great! The room was plenty big enough and so was the bathroom. The hotel is an older building but it has been taken very good care of. In fact...

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Helpful?
Thank teresapoole
Baja Inn H, Director de Operaciones at Hacienda del Rio, responded to this review

Dear guest. Thanks for staying with us, we work hard to make our guests happy and appeciate you positive feedback! hope to have the opportunity to have you with us again soon

Reviewed 22 April 2016 via mobile

We loved staying at the Hacienda deal Rio as recommended by a friend. The staff was over the moon accommodating and the rooms were very clean although had a dated feel. They have a small pool and their restaurant has delicious food all made from scratch! The staff and the food were amazing. The television channels are all in Spanish...

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Helpful?
Thank Melissa M
Baja Inn H, Director de Operaciones at Hacienda del Rio, responded to this review

Dear guest.Thanks for staying with us. We work hard to make our guests happy and appreciate your positive feedback. Hope to have the opportunity to have you with us again soon.

San Diego, California
Reviewed 20 April 2016

The two night stay was way too loud. If you have children or want to actually get some sleep before 3am, do not stay here. Also the pool was not open which should have been told to me before booking, manager did not care. The restaurant did not take credit card and service was so slow to get food and...

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Helpful?
Thank 324erikm
Baja Inn H, Director de Operaciones at Hacienda del Rio, responded to this review

Thank you for your feedback. I apologize for the inconvenience you had with noise from the bar a few blocks from our hotel, we are working with relevant parties to solve us. I tell him that we are remodeling our pool to give a better service.and in a matter of our restaurant, we still do not reach the terminals, and...

Huntington Park, California
Reviewed 20 March 2016

Very clean,very relaxing,& most of all the chabela drink are the bomb......cool service & the pool is in a very cool spot. The parking is safe & their is a close by oxxo store for any needs.I recommend to everyone who wants to party & sleep in the next day

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Helpful?
Thank artssoria
Baja Inn H, Director de Operaciones at Hacienda del Rio, responded to this review

Dear guest. Thanks for staying with us. We work hard to make our guests happy and appreciate your positive feedback!. Hope to have the opportunity to have you with us again soon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
With the best location in the commercial, financial and business district of the city. Just five minutes from the international border and 15 minutes from the airport . Close to banks , hospitals , cinemas, dining district , Centro Cultural Tijuana and everything you need to enjoy your stay . ... more   less 

Additional Information about Hacienda del Rio

Address: Blvd Rodolfo Sanchez Taboada 1606 | Zona Rio, Tijuana 22420, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: ₹ 4,016 - ₹ 5,649 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda del Rio 3.5*
Number of rooms: 131
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Also Known As:
Hacienda Del Rio Tijuana
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda del Rio staff and other travellers.
5 questions
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Questions? Get answers from Hacienda del Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on 3rd (top) floor to avoid noise from the room overhead and back of the hotel away from the main street.”
 of 5 bubbles tedb275, 19 Oct 2016 | Read review
“Ask for a remodel room not sure if all the rooms are”
 of 5 bubbles TLzuniga, 4 Aug 2016 | Read review
“Away from east side.”
 of 5 bubbles WestForkZee, 22 Jun 2016 | Read review
“Do not stay here. It is way too loud.”
 of 5 bubbles 324erikm, 20 Apr 2016 | Read review
“mop the floors, fix your toilets, and monitor people walking around making noise. I wont be coming back so I could care less.”
 of 5 bubbles jenother, 19 Mar 2016 | Read review
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