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Hacienda del Rio

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Traveller (27)
Room & Suite (37)
Pool & Beach (1)
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Overview
  • Excellent32%
  • Very good30%
  • Average21%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (160)
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Traveller rating
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LanguageEnglish
13
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5
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All reviewsnice restaurants within walking distancenice poolcomfortable bedsthe hotel staffclinicmexicochannelsdoctorborder
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1 - 5 of 79 reviews
Reviewed 4 weeks ago via mobile

The hotel is Ok but the breakfast cost was almost the cost of the room. The juice wasn't included so we were charged almost double for breakfast. If we were told before hand we won't ask for them. I think that wasn't fair and someone...More

Thank Bernard E
Response from Baja Inn H, Director General at Hacienda del RioResponded 3 weeks ago

Dear Bernard. We're very sorry about the experience you had while visiting us. It's worth mentioning that the restaurant it's a rent space so we're not in charge of it, but we'll let the owners know, that way they can look for improvements. I apologize...More

Reviewed 20 March 2018 via mobile

The rooms are clean and the beds are comfortable, the location is great, but they have some issues with the hot water, 2 of the 4 days of my stay the hot water was off. The food at the restaurant is good, but the service...More

Thank Faridabdo
Response from Baja Inn H, Director General at Hacienda del RioResponded 22 March 2018

Dear Guest. We apologize for the inconveniences you had during your stay since this is not the experience we want you to have. Thank you for your comments, will take them into account so we can provide a better service. Greetings.

Reviewed 26 February 2018

On my 2 day trip to Tijuana, stayed here for a night. The hotel staff was really friendly and the rooms were well appointed. They were clean with aesthetically decorated interiors and very well maintained. Spacious with two really comfortable beds for 2 occupants. Not...More

Thank arjunlalb
Response from Baja Inn H, Director General at Hacienda del RioResponded 3 March 2018

Dear Guest! Thank you for your comments and your preference, we hope to have you back with us very soon, we will be waiting with open arms to serve you as you deserve. Regards

Reviewed 20 January 2018 via mobile

Book this hotel on Hotels.com not really knowing what to expect, it was in a hurry pretty much 5 min from location.To our surprise it turn out to be a very good choice. Clean rooms, attentive personnel. Loved the pool totally unexpected we had a...More

Thank Pinketa P
Response from Baja Inn H, Director General at Hacienda del RioResponded 23 January 2018

Dear Guest Thank you for staying with us. We work hard to make our guests happy and appreciate your positive feedback! Hope to have the opportunity to have you with us again soon Regards

Reviewed 10 January 2018

The rooms are noisy, and the restaurant doesn't have a lot of selections. Also does not except credit cards. Its close to the area that I need so I will stay here for the cost and the rooms are always clean.More

Thank Kathy D
Response from Baja Inn H, Director General at Hacienda del RioResponded 18 January 2018

Dear Kathy Thank you for your feedback. I apologize for any inconvenience that you had. Our mission is to provide the best service and quality to our guest, your detailed comments are appreciated so we can better our service for the future. Thank you and...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Dry Cleaning
Concierge
Multilingual Staff
Shuttle Bus Service
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Details
Price range
US$ 64 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Tijuana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 64 - US$ 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Tijuana
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (37)
Pool & Beach (1)
Questions & Answers
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mattramsay89
22 February 2018|
Answer
Response from Pinketa P | Reviewed this property |
Its about 15 blocks, not recommended a taxi will charge you around 8 dlls to take you during the day is less expensive.
0
Votes
kyliepruser
5 February 2018|
AnswerShow all 2 answers
Response from Pinketa P | Reviewed this property |
it is a bit far the closest beach is playas de tijuana (15-20) min drive. A taxi or the bus can take you there. not complicated at all.
0
Votes
Room Tips
"Back off the street"
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"Room on the poolside are a bit noisy with all the kids swimming, perhaps the street side would be be..."
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"2nd or 3rd floor on back side is better. Not as much street noise."
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"Stay on 3rd (top) floor to avoid noise from the room overhead and back of the hotel away from the main street."
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