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Hotel Lucerna Tijuana

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Traveller (105)
Room & Suite (23)
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Overview
  • Excellent49%
  • Very good33%
  • Average7%
  • Poor3%
  • Terrible8%
Travellers talk about
“pool view”(3 reviews)
“new wing”(3 reviews)
“room service”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Lucerna Tijuana
Special Price: 10% off room rate
Offers from Hotel Lucerna Tijuana
Special Price: 10% off room rate
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)
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228 results
Traveller rating
116
77
18
4
13
Traveller type
Time of year
LanguageEnglish
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116
77
18
4
13
Show reviews that mention
All reviewspool viewnew wingroom servicenice hotelsan diegobreakfast buffetrooms were very cleanplaza riobusiness hotellocation is greatnice roomrivolifernandomexicalimexicobalconiestj
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1 - 5 of 228 reviews
Reviewed 4 weeks ago

The room was small but the bed was big and so clean!!!! The staff is great and very helpful, we are definitely coming back!!! Try their buffet the food was really good and they have a great selection on the bar.

Thank martha m
Response from Telesforo F, Gerente at Hotel Lucerna TijuanaResponded 4 weeks ago

We appreciatte your comments, it was a pleasure had served you, Thanks for share your experience with us. We expect to see you soon. Telesforo Fernandez General Manager

Reviewed 17 April 2018

I was in Tijuana to support a friend having surgery. The staff were very friendly and helpful. Most of the front end staff new English enough to assist us. The room were clean the pool and restaurants (3 on site) were fabulous. The gym was...More

Thank Lana D
Response from Telesforo F, Director General at Hotel Lucerna TijuanaResponded 5 weeks ago

Thank you for sharing your recent experience with us. I am so happy to know that you enjoyed our service and facilities. It was a pleasure to have served it. Telesforo Fernandez General Manager

Reviewed 14 April 2018

I went to Tijuana for a small medical procedure and this motel had been recommend by the doctors office due to its location. The facility is centrally located in the Rio Zona district also referred to as the central tourist area of the city. The...More

Thank Joe S
Response from Stefano A, Gerente at Hotel Lucerna TijuanaResponded 15 April 2018

Dear Joe, Thank you very much for your feedback about your last stay at K Tower by Lucerna Hotels in Tijuana. We are delighted to know that you had a wonderful stay with us and you liked our facilities. I do hope to meet you...More

Reviewed 10 March 2018

I have been coming to this hotel for over 30 years and it always like visiting family. The service is always personalized and excellent. I often invite my friends to dine in the delcious restaurant. Both the service and food is superb and the relaxed...More

Thank marthaevenegas
Response from Raul T, Guest service manager at Hotel Lucerna TijuanaResponded 13 March 2018

We appreciate so much your comments, and we are so happy that you feel like at home our hotel that is always our purpose, and that you like our food at the restaurant, we hope to see you soon.

Reviewed 1 March 2018 via mobile

This was a great place to stay in Tijuana. Located perfectly in town where you can walk to many shops and restaurants. The check in was friendly and professional. Our room was exceptional in comfort and nicely decorated. They should get new towels since what...More

Thank EmaSaloma
Response from Raul T, Gerente de servicio al huesped at Hotel Lucerna TijuanaResponded 2 March 2018

Thank you very much for your comments, we are improving our service to make you feel like home, and regards of the issue of the towels we are just receiving new towels of all sizes, we hope to see you soon

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 125 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tijuana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 125 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tijuana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (105)
Room & Suite (23)
Pool & Beach (13)
Dining (8)
Questions & Answers
Ask a question
6 April 2018|
AnswerShow all 2 answers
Response from Spanishflier | Reviewed this property |
Sorry, did not use them, however I saw people and children using it and it was not a vwey warm day.
0
Votes
JoshyyyIsMeee
18 April 2017|
AnswerShow all 2 answers
Response from JoshyyyIsMeee |
Hey Melinda, There are several hotels that still offer it, but they're getting harder to find. I stay in Tijuana almost every weekend as my partner lives there and The Grand Hotel that used to offer it recently stopped. I... More
0
Votes
rosalee n
9 April 2017|
AnswerShow all 3 answers
Response from Renee E | Reviewed this property |
I believe it was in pesos on the website. I used a currency translator app to figure my cost in dollars. However, once I got there my receipt was in dollars.
0
Votes
Room Tips
"For a better view and balcony get a room in one of the towers. For street access get a lower level room"
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"Some rooms face the swimming pool which provides a nice view and more quiet atmosphere."
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"Higher floors are better"
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"Pool view is quieter."
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