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The room was small but the bed was big and so clean!!!! The staff is great and very helpful, we are definitely coming back!!! Try their buffet the food was really good and they have a great selection on the bar.
Thank martha m
Response from Telesforo F, Gerente at Hotel Lucerna TijuanaResponded 4 weeks ago
We appreciatte your comments, it was a pleasure had served you, Thanks for share your experience with us.
We expect to see you soon.
I was in Tijuana to support a friend having surgery. The staff were very friendly and helpful. Most of the front end staff new English enough to assist us. The room were clean the pool and restaurants (3 on site) were fabulous. The gym was...More
Thank Lana D
Response from Telesforo F, Director General at Hotel Lucerna TijuanaResponded 5 weeks ago
Thank you for sharing your recent experience with us. I am so happy to know that you enjoyed our service and facilities. It was a pleasure to have served it.
I went to Tijuana for a small medical procedure and this motel had been recommend by the doctors office due to its location. The facility is centrally located in the Rio Zona district also referred to as the central tourist area of the city. The...More
Thank Joe S
Response from Stefano A, Gerente at Hotel Lucerna TijuanaResponded 15 April 2018
Thank you very much for your feedback about your last stay at K Tower by Lucerna Hotels in Tijuana. We are delighted to know that you had a wonderful stay with us and you liked our facilities. I do hope to meet you...More
I have been coming to this hotel for over 30 years and it always like visiting family. The service is always personalized and excellent. I often invite my friends to dine in the delcious restaurant. Both the service and food is superb and the relaxed...More
Response from Raul T, Guest service manager at Hotel Lucerna TijuanaResponded 13 March 2018
We appreciate so much your comments, and we are so happy that you feel like at home our hotel that is always our purpose, and that you like our food at the restaurant, we hope to see you soon.
This was a great place to stay in Tijuana. Located perfectly in town where you can walk to many shops and restaurants. The check in was friendly and professional. Our room was exceptional in comfort and nicely decorated. They should get new towels since what...More
Response from Raul T, Gerente de servicio al huesped at Hotel Lucerna TijuanaResponded 2 March 2018
Thank you very much for your comments, we are improving our service to make you feel like home, and regards of the issue of the towels we are just receiving new towels of all sizes, we hope to see you soon
There are several hotels that still offer it, but they're getting harder to find. I stay in Tijuana almost every weekend as my partner lives there and The Grand Hotel that used to offer it recently stopped. I... More
There are several hotels that still offer it, but they're getting harder to find. I stay in Tijuana almost every weekend as my partner lives there and The Grand Hotel that used to offer it recently stopped. I found the Hotel Palacio Azteca offers it! And most in Rosarito (but they're a lot more expensive). Just thought I'd share and thanks for your reply =]