We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Lucerna Tijuana

Visit hotel website
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Official Hotel
US$ 189
US$ 149
View Deal
SAVE US$ 40
Expedia.com
US$ 176
View Deal
Free cancellation until 30/03
Reserve now, pay at stay
Booking.com
US$ 184
View Deal
Free cancellation until 29/03
Reserve now, pay at stay
TripAdvisorUS$ 149
Hotels.com
getaroom.comUS$ 189
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (128)
Room & Suite (17)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
Show more
Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
397Reviews
159Photos
20Q+A
70Room tips
Traveller rating
  • 181
  • 132
  • 34
  • 17
  • 33
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Arriving check in was fast and bellmen were happy to assist with the luggage. Also, parking is plentiful in front of the hotel. The room was average and nothing special. The bed was comfortable and bathroom small. Room was clean and internet was fast. The bar was great and
Read more
I stayed three nights. Hotel was convenient for my dentist. Staff went out of their way to make this American comfortable. The breakfast buffet was quite good. Whenever I needed a taxi, the staff made sure the taxi drivers knew exactly where I was going. Frontline staff spoke
Read more
Response from StefanoA2080, Gerente at Hotel Lucerna Tijuana
Responded 14 Feb 2019
Dear Guest, We are grateful for your kind comments about your recent stay at K Tower. I will surely share your feed back with the entire team. Looking forward to welcoming you back to K Tower. Sincerely,
Read more
This hotel is well located on the Paseo de los Héroes and is fairly well appointed. But management really needs to try harder. For example, it would be a good idea to explain to guests that the thermostat that says “heat” doesn’t actually control a heating system! We only
Read more
Response from Telesforo F, Gerente at Hotel Lucerna Tijuana
Responded 9 Feb 2019
Thanks for ypur comments regarding our service. Is a manin concern that our employees are proper trainned to exceed the guest expectation. We will take very seriously your opinion to improve the areas you higlight, and do not allow these lack of good service in the future. Thanks again
Read more
The Lucerna has nicely appointed rooms and a warm vibe, however the service is patchy and at times really bad. We ordered the same thing from room service five nights in a row, and they got it wrong more often than they got it right (unsweetened yogurt is an exotic request
Read more
Response from Telesforo F, Gerente at Hotel Lucerna Tijuana
Responded 11 Feb 2019
Thanks for sharing your experience with us. We are totally commited to assist you, and exceed your service expectation. We will take your comments seriously to improve all the areas your pointed, my apologize for all the inconvenients, We hope you will give us the opportunity to serve to you in the future, so you can live the experience of our warmth and hospitality. Best regards Telesforo Fernandez
Read more
.. are hard to quantify. A very good hotel is comfortable, efficient, service friendly - effortless. A great hotel comes into its own when you are confronted with neighbours from hell in the next room, and the staff excels in its response. I love Lucerna hotels - use them
Read more
Response from Telesforo F, Gerente at Hotel Lucerna Tijuana
Responded 9 Feb 2019
Thanks for share your experience with us, It was a pleasure had served to you, we expect see you soon to acomplish your expectation again.
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Photo provided by managementHotel Lucerna Tijuana
DELUXE DOBLE VISTA ALBERCA
Deluxe King
Camera
Photo provided by managementHotel Lucerna Tijuana
Photo provided by managementHotel Lucerna Tijuana
DELUXE KING VISTA ALBERCA
PreviousNext
1234
Are any of the pools heated!
Sorry, did not use them, however I saw people and children using it and it was not a vwey warm day.
0 votes
Show all answers
Does this hotel have the FastPass for the border?
Not anymore
0 votes
Show all answers
I believe it was in pesos on the website. I used a currency translator app to figure my cost in dollars. However, once I got there my receipt was in dollars.
0 votes
Show all answers
Yes the hotel has all of these things in the room.
0 votes
Show all answers
I didn't see any services like this but they are accommodating and will help you find services. It's a very busy area with nice restaurants and other services.
0 votes
Show all answers
PreviousNext
1234
"Ask for one in the new tower"
"The 'Lucerna Select' luxury 5th floor is well worth the extra - but all good."
"For the money, its not safe here"
"Get a room in the K tower"
"K Tower- modern Upscale. Private pool bar and restaurant on 7th floor with excellent food and view."
PreviousNext
12345614
PRICE RANGE
US$ 154 - US$ 203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerna hotel tijuanahotel lucerna tijuana
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
167
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing