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Hotel Lucerna Tijuana

343 reviews
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Traveller (97)
Room & Suite (20)
Storyboard
Overview
  • Excellent48%
  • Very good34%
  • Average7%
  • Poor3%
  • Terrible8%
Travellers talk about
“pool view”(3 reviews)
“new wing”(3 reviews)
“comfortable bed”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hotel Lucerna Tijuana
Special Price: 10% off room rate
Rooms
27 Feb28 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)Write a Review
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All reviewspool viewnew wingcomfortable bedroom servicenice roomswonderful hotelsan diegoplaza riobreakfast buffethotel roomlocation is greatbusiness hotelfelt very safefernandomexicalitivolimexico
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1 - 5 of 221 reviews
Reviewed 1 week ago via mobile

This hotel is very professionally run. They take extra extra good care of you. Everyone spoke clear and understandable English. They were friendly, helpful, professional, without feeling they’re working hard for a tip. I loved the decor and layout. We were there for dentistry work...More

Thank Kim H
Response from Raul T, Guest service manager at Hotel Lucerna TijuanaResponded 1 week ago

Thank you very much for your comments, it`s allways a pleassure to assist you, we are allways improving to make you feel the most wonderful experience and safe at our hotel, we hope to see you soon.

Reviewed 4 weeks ago

I've stayed here twice. This hotel certainly exceeds expectations. The staff is very welcoming and accommodating and you can tell the hotel owner went the distance to make the place trendy and comfortable. May favorite part is that I left a shirt in my closet...More

Thank invisione2
Response from Raul T, Gerente de Servicio al huesped at Hotel Lucerna TijuanaResponded 3 weeks ago

Thank you so much for your comments, we will let you know for your thankfulness to our partner,we hope to see you soon and provide you a wonderful stay again.

Reviewed 10 January 2018

Everything is great, room, bed, service, food, view. I dont give them the 5 stars only because i wish they had better heating sistem in the room during winter. i turned it on all the way to 32°C so it would get warm quickly buy...More

Review collected in partnership with this hotel
Thank denisses2018
Response from Raul T, Gerente de servicio a huespedes at Hotel Lucerna TijuanaResponded 12 January 2018

Thank you very much for your comments, we are working to improve our AC and give you a confortable stay, we are happy that all our other services you had a great experience, we hope to see you soon.

Reviewed 27 December 2017 via mobile

Nice and comfortable bed. The heater in the room didn’t heat but the blankets were plenty. I will come back. Breakfast is ok but I wasn’t too impressed. The staff is very courteous and nice as can be, and the stay was worth it.

Thank miller9115
Response from Raul T, Director de Recepción at Hotel Lucerna TijuanaResponded 30 December 2017

Thank you very much for your comments, our heaters are now working, sorry about this situation, and we it will be a pleassure to asist you on your next stay.

Reviewed 16 December 2017

Having spent 9 days at this hotel recovering from surgery, we were treated very well. Rooms were very clean, spacious and our Maid AnnaRosa was a God Send, she made sure our stay and my recovery was well taken care of. Room Service was prompt,...More

Thank debbest1964
Response from Raul T, Director de Recepción at Hotel Lucerna TijuanaResponded 19 December 2017

Good morning ,we are very proud that you had a wonderful stay at our hotel, we always trie to feel our guests like at home and we are also working to improve our service to make better your stay.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 128 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tijuana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 128 - US$ 168 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Tijuana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (97)
Room & Suite (20)
Pool & Beach (12)
Dining (6)
Questions & Answers
Ask a question
JoshyyyIsMeee
18 April 2017|
AnswerShow all 2 answers
Response from JoshyyyIsMeee |
Hey Melinda, There are several hotels that still offer it, but they're getting harder to find. I stay in Tijuana almost every weekend as my partner lives there and The Grand Hotel that used to offer it recently stopped. I... More
0
Votes
rosalee n
9 April 2017|
AnswerShow all 3 answers
Response from Renee E | Reviewed this property |
I believe it was in pesos on the website. I used a currency translator app to figure my cost in dollars. However, once I got there my receipt was in dollars.
0
Votes
Barb J
18 March 2017|
AnswerShow all 4 answers
Response from Paul M | Reviewed this property |
Yes the hotel has all of these things in the room.
0
Votes
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Room Tips
"Higher floors are better"
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"Pool view is quieter."
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"Always check your room at every hotel and make sure your balcony door locks. That is a common access point..."
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"Get the 5th floor which has a lounge"
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