Enjoyed all aspects of our stay. Paid a little more for "Pool view" and got that plus mountain view! Staff very friendly, breakfast buffet was good (Omelet maker a plus!) No bacon but had Italian salami and smoked chicken! Pool was awesome but no evening hours, close 7pm; we swam and walked (chest high) around the island a lot. Beds had memory foam or something; comfy! Room looked to be remodeled, had new pergo floor and nice black slate in the bathroom. Water pressure pulses a bit, but temp consistent. Location was perfect, 150m from main beach street, so it's close for walking, but not in busy area. AND... 7/11 is right by the entrance, yaaa! Orchid is not luxury resort, but NICE, we loved it.
I am really thankful to the entire staff for their services, you were amazing, whenever i had called the reception for any support, they were at my door in actually less than 5 minutes, even at 3 AM had a great stay, great hotel, i was on my honeymoon, loved their services.there is an Indian restaurant as well.adjacent to hotel, Maharaja Restaurant, great food.
The first issue was the unbearable heat in the rooms, when we arrived the room temp was 34 degrees. The in room ac was absolutely awful. To make matters worse you have 2 choices, leave the room with the key card and the ac turns off so you return to a room hotter than the sun or you gamble and leave the room unlocked... There is a major shortage of sun lounges, one morning we went down at 7 am to find all beds had been taken. They didn't have anywhere else to relax other than the beach which was a 5 min walk away. The breakfast I wouldn't serve to a stray dog. The front of house staff were rude and unhelpful. Rooms very dated. It was that bad we moved to Ao Nang Villa next door within 24 hours.
Came here to stay with family and only stayed one night. On arrival we were up 2 flights of stairs (no lift). Upon entering the room the room temperature was 31 degrees and very basic. Before going out for dinner we realised there was no was to leave air con on when going out as the room key was welded to the card block which was needed to stay in the slot for electricity. Staff were unhelpful and unwilling to produce another key or card block so the AC could be left on to lower the room temperature. There was extremely poor water pressure within the shower and we had zero hot water!! Upon waking the following day and having an extremely poor breakfast, there was no sun beds. There are only approx 25 for many more guests. Safe to say we left after 18 hours for a wonderful hotel just next door. Was informed by staff we were not entitled to a refund…
I dined there a few days ago, hoping for a good steak. I asked the hostess how big the sirloin was, and she said "six honnert gram." I also asked for no potato, no French-fries, maybe some vegetables? The steak might have been 150 grams. It was about a centimeter thick (less that 1/2 inch), and though it was red inside, it was tough as an old shoe. It arrived with French-fries and bread, which I sent back immediately, and a "serving" of vegetables that was meant as a garnish or an afterthought. I'm sorry their water-buffalo died, but did they have to cook it for my supper?
We had a wonderful time in villa P11. The pool was fabulous. The guys at the pool bar were wonderful, fantastic watermelon shakes!! The room needs a remote control for the aircon, as we had to get up 10 times a night to put it on and off. Also the chairs on our veranda were very uncomfortable. The staff did give us some too large cushions but it was still uncomfortable. The food was wonderful, especially the chicken fried rice!!
I paid around the equivalent of £550 for 3 nights for the room we had which was a one bedroom swim up room. I did expect high standards as this is the most I have paid for a room whilst in Thailand but wanted something special for myself and my husband. On arrival the staff are pleasant and the room is tidy and clean. Unfortunately every swim up room is actually shaded from the sun which makes no sense to me, it makes the rooms dark and you wouldn’t sunbathe on your own balcony so seems a bit pointless. The actual pool is quite dirty not as glamorous as it looks in the pictures. We were told the breakfast is an American style breakfast, I can’t say I’m that bothered either way but my husband was disappointed to see that the breakfast was actually Thai style completely. I would only have eggs on toast anyway so actually really don’t mind but noodles, rices and soups definitely aren’t American haha! Our room backed on to what must be their sewerage drains and absolutely stank. We had to hold our breath walking in and out of the entrance of our room and the walk down to the hotel reception, I’m pregnant and my sense of smell is so sensitive it was making me heave. Our room was nice all be it dark, it was clean and tidy and there was always fresh water, tea and coffee making facilities etc. There were a couple of times we found cockroaches in our room but that’s hardly the hotel’s fault, this is Thailand! There was a lovely big spa bath, however on running the bath the jets didn’t actually work, so that was a shame. On the whole I wouldn’t pay that kind of price to stay here again to be honest. However the staff are very nice and helpful, the location is incredibly convenient near to shops, restaurants and the beach, and it’s quiet at night considering we are in the middle of town.…
Staying was terrible because there were always some problems , every day new. 1. Encrypt the shower 2. Folded toilet lid 3. Dripping tap that kept the floor wet all the time 4. Unqualified repair personnel 5. Very loud conditioner After three days of complaining, we were given another room, which was of a lower category but with a better view out the window. But there we were greeted by new adventures - small ants in bed and all over the room, crawling all around us very strikingly. After another complaint, we were asked for permission to disinfect the ants, but we stayed in the same room and with the same bed linen. Not recomend this hotel, on picture looks interesting, but all stuff and furtiture is very old and worn out. And cleaning level was very bad, in rooms almoust o.k., but arround very bad.…
Great location and very comfortable room. My room was not elaborate but it was large and the bed was great! The location is what makes this nice. It's a short walk to anything you need. I was in a 4th floor Sea View room and it had a great view and was quiet. There is no elevator which did not bother me at all but it may not be good for some. The staff was very pleasant and helpful when needed. I recommend it.
Had a fantastic meal here a few years back and came back this time to see it it was still as good. It was in fact even better. We really enjoyed the food and the service and will definitely come back again before we go.