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Full Moon Garden Hotel

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1 room 2 adults 0 children
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Full Moon Garden Hotel
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114 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Bishops Stortford, United Kingdom
Reviewed 6 days ago NEW

In fairness the hotel is in nice order and quite attractive after a recent fit out. The service however is terrible. A group of 10 of us stayed a night and experienced some of the worst service we have ever experienced. To give you an idea the staff play pool at the pool table which is in the restaurant. One...

Thank Roy C
Hong Kong, China
Reviewed 2 weeks ago via mobile

The room was super dirty, the smell was awful and the food was disgusting. They should fire the chef! The service was unfriendly, not concerned. We had to scream to have a new room after the management was claiming all the rooms were booked. We were only 10 people in the hotel! Do not go in the hotel please!

Thank FredTubiana
Reviewed 5 December 2016 via mobile

We was there for dinner Poor service of waiter he don't smile and he don't have knowledge about their food menu and size of dishes Don't recommend biryani Thai style noodles was delicious Nice location

Thank Vimukthi S
Colombo, Sri Lanka
Reviewed 3 December 2016

I was at Full Moon Garden for a wedding reception. Towards the end of the function, we wanted to have some water & walked up to a waiter who was standing right next to a water dispenser to ask for some water. The waiter was extremely rude to us, which was really unexpected & he then, went to the kitchen,...

Thank SonayaPB
Reviewed 12 November 2016

Not recommending this hotel to anybody even to an enemy. The staff are not friendly and they put the blame on others. First checked in around 4 p.m. and we complained that hot water is not coming, but they did not react until 10 p.m. So we've decided to leave, but they gave us a room saying that it is...

1Thank nazeer a
Glasgow, United Kingdom
Reviewed 29 October 2016 via mobile

We arrived late on the night of a full moon and the hotel looked quite attractive with its lighting and the spacious layout of its public areas. However, first appearances are not everything. We had booked a "deluxe" room. The room we were allocated could only be described (at best) as basic. It was small and unadorned. Cheap furniture (chipped...

Thank LooksWest
Reviewed 3 October 2016 via mobile

If you like watching 9 hotel staff playing pool while 6 kitchen staff sit around a kitchen while you wait an hour for cold food to get to your table and your drinks never arrive then this is the place for you. Aficionados of eggy staff will be particularly pleased and if you like to feel threatened by a growing...

1Thank Simon H
Reviewed 22 August 2016

Take part to friend's wedding on august here. Facilities were quite good & having a pig parking are. Their menu was superb & desserts even better. Had a nice selection of foods. Big and nice boutique hall for celebrations. (but their were not famous dhal curry)

Thank Df G
Reviewed 2 August 2016 via mobile

I went with my 14 months old baby and i mentioned that i need a baby bed specifically on the booking . Upon arrival around 11pm no one was to help with our belongings. They just red the booking and realised and asking the staff to find a baby bed which i never got .they took us to my room...

3Thank Hansi B
Reviewed 22 July 2016 via mobile

Amazing hotel. The pool was big and awesome. The rooms were also good. The breakfast was ok but besides the breakfast this is very good hotel But first when we got to this hotel we were given 2 rooms at 1st floor so when we were having dinner at the restaurant I went to my room and saw a lizard...

Thank Golden G

81 photos of this hotel

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Hotel & Grounds (17)
Dining (3)
Pool/Beach Area (14)
Bathroom (3)
Room/Suite (9)
View from Room (1)
Other (22)

Management photos: Courtesy of the property manager

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Room/Suite (5)
Pool/Beach Area (1)
Other (6)
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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Full Moon Garden Hotel

Address: 754 Colombo Road, Katunayake, Sri Lanka
Region: Sri Lanka > Western Province > Katunayake
Price Range: ₹ 4,164 - ₹ 7,031 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Full Moon Garden Hotel 3.5*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Full Moon Garden Hotel staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Full Moon Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seem nice ...”
 of 5 bubbles 746royc, 11 Jan 2017 | Read review
“Ask for bottled water”
 of 5 bubbles SonayaPB, 2 Dec 2016 | Read review
“The Hotel is under expansion and construction work in progress. It is advisable to avoid these areas”
 of 5 bubbles 750frankj, 12 Feb 2016 | Read review
“Don't stay here unless they upgrade their rooms and service.”
 of 5 bubbles victoriapU836HE, 31 Jan 2016 | Read review
“All rooms are good”
 of 5 bubbles vdjain, 27 Aug 2015 | Read review
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