We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Hotel Cameron Highlands

649 reviews
Save
Traveller (493)
Room & Suite (322)
Dining (52)
Overview
  • Excellent8%
  • Very good32%
  • Average40%
  • Poor11%
  • Terrible9%
Travellers talk about
“games room”(9 reviews)
“deluxe room”(30 reviews)
“tanah rata town”(30 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (649)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
456 results
Traveller rating
47
153
159
50
47
Traveller type
Time of year
LanguageEnglish
More languages
47
153
159
50
47
Show reviews that mention
All reviewsgames roomdeluxe roomtanah rata townsmall librarytudor stylemountain viewceiling fanhigher floorcool breezenasi lemakpleasant staytown centrespacious roomsbus stationthe main roadsteamboat dinnerbalcony
FilterEnglish
Updating list...
1 - 5 of 456 reviews
Reviewed 2 weeks ago via mobile

Seriously enjoy my stay here . Too bad I only stay for one night . Room is big . The view from room also very nice . Enjoy it . Steamboat dinner at hotel restaurant, is nice . Highly recommended for those who lazy to...More

Thank Alex0930
Response from Theodora_Edward, Manager at Heritage Hotel Cameron HighlandsResponded 2 weeks ago

Dear Mr Alex0930, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We were very pleased to learn how much you enjoyed your stay with us. We enjoyed catering to your needs as much as you enjoyed your...More

Reviewed 2 weeks ago

We stayed 2 nights when visiting the Cameron Highlands. Looks ok from the outside but quite 'interesting' inside. Bedroom was huge, old furniture all around, dirty carpet, ok bathroom. Electric fittings scared us out (see photo). Everything seems big but dated - you could have...More

Thank Alex D
Response from Theodora_Edward, Manager at Heritage Hotel Cameron HighlandsResponded 2 weeks ago

Dear Mr Alex, Thank you for sharing your valuable feedback of your recent stay at Heritage Hotel Cameron Highlands. We have taken note on issues highlighted and indeed we are looking into it. We do hope that we may have the pleasure of welcoming you...More

Reviewed 4 weeks ago via mobile

I'm one of the participant from Jkn Pahang. My feedback during stay from 18-21/1/2018 is your service i can give 5 star . Room condition good and clean . Prefer deluxe room . Meeting arrangement run smoothly by assistant from your team members. Big thanks...More

Thank Mohammad Khairu... E
Response from Theodora_Edward, Manager at Heritage Hotel Cameron HighlandsResponded 3 weeks ago

Dear Mr Mohammad, Thank you for giving us a perfect rating and the positive feedback of your recent stay with us at Heritage Hotel Cameron Highlands. Providing our guests with the best possible hospitality and service has always been our highest priority. It is comments...More

Reviewed 12 January 2018 via mobile

Pro: All facilities is equipped. Good service.Cosy and comfortable.Quiet and peaceful.Near to the town of Tanah Rata,walking distance. Cons: Aged furniture. Not so cleaned.Need to open window at night to get the natural air conditioned otherwise you will be sleeping in sweat,but still have functioned...More

Thank shahrir s
Response from Theodora_Edward, Manager at Heritage Hotel Cameron HighlandsResponded 14 January 2018

Dear Mr Shahrir, Thank you for sharing your feedback regarding your stay! It is comments such as yours that will assist us in our efforts to further improve our product, facilities and service. We greatly appreciate your comments about aspects of the product that need...More

Reviewed 31 December 2017 via mobile

Staffs were friendly and helpful, especially with us having a wheelchair user in the family. From the bellman to the front desk staffs, almost all were polite. They let us use one of their wheelchairs in the hotel throughout the stay. Breakfast was ok. Fried...More

Thank Jane D
Response from Theodora_Edward, Manager at Heritage Hotel Cameron HighlandsResponded 14 January 2018

Dear Ms Jane, Thank you for your kind comments of your recent stay with us. It was a pleasure to note that our service and facilities generally met with or exceeded your expectations. We appreciate your comment regarding the breakfast. We are continually trying to...More

View more reviews
PreviousNext
12345692
About
Amenities
Top amenities
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 44 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 44 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (493)
Room & Suite (322)
Dining (52)
Pool & Beach (3)
Amenities (26)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Adnan H
27 January 2018|
AnswerShow all 3 answers
Response from Theodora_Edward | Property representative |
There is no air-cond in all the rooms however they are equipped with ceiling fan. You may put a remark of your preference when you book online. Thanks
1
Vote
Linkabell Y
29 October 2017|
AnswerShow all 5 answers
Response from Afny90 | Reviewed this property |
nope
0
Votes
Ayesha A
25 August 2017|
AnswerShow all 2 answers
Response from Jeff K | Reviewed this property |
I stay in their standard room. I think if you are looking to stay in a suite, you should consider other higher class hotels. I don't think Heritage hotel has a swimming pool. Strawberry Park Hotel has a pool. However, during... More
1
Vote
PreviousNext
1234
Room Tips
"Choose a mountain view with no roads below"
Read review
"If you are lucky you can get a nice view from the room."
Read review
"Higher level room in the new wing"
Read review
"All seem good"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing