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The Bell at Hampton Poyle

494 reviews
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Traveller (69)
Dining (7)
Room & Suite (3)
Overview
  • Excellent71%
  • Very good19%
  • Average5%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (494)Write a Review
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Traveller rating
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96
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5
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LanguageEnglish
340
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22
5
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1 - 5 of 492 reviews
Reviewed 1 week ago via mobile

We went today for a birthday meal with the family. We came here as it said child friendly and we were bringing a two year old, we were greeted with a very none child friendly sign in my opinion as you entered the building. When...More

Thank Ameliamellon
Response from belleoxford, General Manager at The Bell at Hampton PoyleResponded 5 days ago

Thank you for taking the time to review your experience at the Bell. I am a bit surprised with your comments as I was working on Sunday and had one of my senior staff members looking after your table. From what I remember, you enjoyed...More

Reviewed 1 week ago

very nice venue the food was not up to standard ordered fish & chips the fish had a lot of batter on the supposedly triple skins on chips were inedible Luke warm & not triple cooked on telling waitress who apologised she then came to...More

Thank suemalcolm30
Response from belleoxford, General Manager at The Bell at Hampton PoyleResponded 5 days ago

We are very sorry to hear about your poor food experience. There is absolutely no excuse and we can only apologise. We have raised the issue with the chef and he sends his sincere apologies and would like to welcome you and your guests back...More

Reviewed 1 week ago via mobile

We quite enjoyed the food but agree about the banana creme brulee tasting like school food. A nice pub internally but the service was really poor. Food turning up at different times, glasses removed when not empty. Maitre d seemed to have too much on...More

Thank CriticalFox
Response from belleoxford, General Manager at The Bell at Hampton PoyleResponded 5 days ago

Thank you for taking the time to review the Bell. This is a second complaint about the banana creme brulee, therefore I will definitely talk to the head chef and raise the issue. We are sorry to hear about the poor service and I must...More

Reviewed 1 week ago via mobile

This has been our go to pub for years, the prawns were a favourite and everything else was guaranteed to be good. Tonight the chilli sauce with the prawns has changed which was a massive disappointment and the prawns were over cooked so hard to...More

Thank Laura T
Response from belleoxford, General Manager at The Bell at Hampton PoyleResponded 5 days ago

So sorry! We are very disappointed to hear about your negative experience at the Bell. As you well know, we pride our selves in consistency and quality of the food, and good service. With our new head chef, some of the dishes have changed. However,...More

Reviewed 5 December 2017 via mobile

We recently visited this excellent gastro pub and found the choice of food wide and interesting . We loved the double baked cheese soufflé with poached pear and walnuts which we had as a starter. For mains we had Dover sole served off the bone...More

Thank David C
Response from belleoxford, General Manager at The Bell at Hampton PoyleResponded 5 days ago

Thank you very much for your wonderful review. We are very pleased to hear that you have enjoyed all of the aspects of our restaurant and we hope to see you again soon. Best wishes.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 118 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 118 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (69)
Dining (7)
Room & Suite (3)
Hotel & Grounds (57)
Bathroom (2)
Questions & Answers
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karenlane1963
21 November 2015|
AnswerShow all 3 answers
Response from sue s | Reviewed this property |
I would advise you to contact the hotel direct, as Simon from Newcastle said the staff are very helpful, sorry i cant give you anymore help.
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Votes
Room Tips
"Request a room at the back"
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"Some rooms have low ceilings so watch your head."
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"Some noise until closing time but nothing to interupt our sleep or enjoyment."
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"Would suggest superior room and ask for one from back in case people are out the front drinking"
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