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Mulu Marriott Resort & Spa

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Mulu Marriott Resort & Spa
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326 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Atlanta, Georgia
Reviewed 20 March 2016 via mobile

I am a huge believer in feedback and have written over 200 reviews on Trip Advisor. I truly hope my feedback is helpful. I am slightly biased because I love the Marriott brand and have racked up well over 1,000 nights in the past 10 years of work and vacation. So I will try to be as honest with my...

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Helpful?
3Thank stevetanyaTexas
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear stevetanyaTexas, Wow, such a wonderful review to read. Thank you for taking the time to provide such detailed feedback. The team and I were thrilled you had such an enjoyable experience. I was particularly pleased to read your comments on the staff service. We have a wonderful team of associates that go above and beyond for our guests. Thank...

Singapore
Reviewed 18 March 2016

My wife and I spent 3 nights here at this beautiful resort at Mulu. We were greeted warmly by the staff when we arrived. The room was gorgeous, we had one of the best sleep in a long time! We liked its remoteness, and the food was great too. After a day of busy hiking, it was bliss to return...

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Thank travelsk
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear travelsk, Greetings from myself and the team at Mulu Marriott Resort. I am so pleased to hear you enjoyed our rooms, food and our chilled out river bar. I agree, its a wonderful place to relax after a days adventures in the National Park to enjoy a cool cocktail! travelsk, we all hope to see you in Mulu again...

Singapore, Singapore
Reviewed 17 March 2016

Alright before you booking your stay here and if you so pickiest, read my entire comment. First, the reception desk, the staff is so amazing. although looked tired on their faces, but the power of smile still visible. Especially Delinda(sorry forgot the name) and 2 other girls i don't remember the name, very helpful. Bellboy very helpful, even have problem...

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Thank DonVitoVancliff
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear DonVitoVancliff, Thanks for taking the time to provide some detailed feedback on your recent stay with us. We always love to read a 5 star review :) Glad to hear you enjoyed our food in particular.. the Ayam Pansuh (Bamboo Chicken) is one of our signatures and a must try when staying with us.. The Sarawak Laksa is also...

SF, California
Reviewed 16 March 2016

Beautiful setting for a resort. Everything about the resort is first class, from the facilities to the staff, including the shuttle drivers. We realy enjoyed the excellent tour guides we had for exploring the caves. Mac and David were very informative and thoughtful throughout the two days of touring the caves. Good to learn that the Wifi will be improved...

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Thank seafare74
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear seafare74, Thank you for your kind words on your recent stay. Glad to hear you enjoyed the cave tours also. Mulu's caves are some of the most remarkable anywhere in the world. Interestingly, researchers are still exploring the National Park as they believe there are even more to be discovered. Appreciate your comments also on the 'first class' staff....

Toronto, Canada
Reviewed 16 March 2016 via mobile

It is a wonderful resort for families and couples. You have choice of staying put enjoying the luxury resort or hiking and caving. Perfect for everyone! Room is large and accurate as the photo on the web and is very clean and comfortable. Food is excellent for, western or local. Internet not available in the room, which is bit unconvinced,...

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2Thank dora30002015
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear dora30002015, Greetings from Mulu Marriott and thank you for your kind review! The team and I were so pleased you had such a great stay. I appreciate your comments on the rooms.. they really are quite special, especially considering our remote location in the beautiful Gunung Mulu National Park. Thank you again for providing feedback. We hope to see...

Betong, Malaysia
Reviewed 14 March 2016

Room: Nice room, luxury in the middle of the jungle. Great job housekeeping. Location: Nice location, you can go up hill and see whole resort. The cool thing is the river, you can fishing, too bad there is no kayaking. Service: Improvement needed on restaurant, that's not a 5 star service. No training at all. The bald head with skin...

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1Thank Farhat21
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Farhat21, Thank you for providing feedback on your recent visit to Mulu. I was pleased to note you enjoyed our rooms. Thank you also for your kind words on our housekeeping team. Please accept my apologies certain element of your service experience did not live up to the high standards for which we have set ourselves. Your feedback regarding...

London, United Kingdom
Reviewed 12 March 2016

We stayed here for 2 nights as part of the VJV Wild Borneo Tour. This is an extremely well designed two storey development close to World Heritage sites. Our large room was in the new wing with very stylish furniture and decor. The luxurious wet room provided both rain shower and bath. There was a small balcony overlooking the river....

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Thank christinaelisabeth
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear christinaelisabeth, Greetings from Mulu Marriott. The team and I were all so pleased you had such a wonderful stay during your recent tour of Borneo. I was particularly pleased to note your comments on the rooms, food and excursions. I'm glad you enjoyed the National Park also.. the bat exodus in particular is something not to be missed. christinaelisabeth,...

Reviewed 11 March 2016

This is a nice hotel. Wifi is only available in the lobby due to the remote location. The rooms are very nice! Hotel restaurant food is good but not amazing. Some items were not available on the menu during our stay due to limited delivery times based on the remote location. I recommend staying at the lodge in Mulu park...

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Thank Arthur W
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Arthur W, Thank you for choosing to stay with us and for sharing on your recent experience. You will be pleased to note we are in the midst of rolling out our new wifi through the public areas of the hotel. A recent installation of a new satellite will drastically improve our bandwidth and ultimately our internet experience which...

Zürich
Reviewed 8 March 2016

We did love this hotel in the middle of the rainforrest. Our room was very big with the river view. Everything is made in wood and that makes it very cosy. The staff is extremely friendly and helpful. The food is delicious and of course the prices are quite hight, but hey - you are in the middle of the...

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Thank swiss17
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear swiss17, Thank you for staying with us. Was really pleased to note you had an enjoyable experience. The river views from the rooms are particularly lovely.. a great view to enjoy from your balcony! swiss17, we hope to see you in Mulu again some day. With kind regards, Grant Young Resort Manager

Fort McMurray, Alberta, Canada
Reviewed 7 March 2016 via mobile

Mulu Marriott is situated in the most amazing area. Resort was very accommodating and everything was met with a smile. Great adventure into the caves and able to come back to fantastic food, a pool, lounge and friendly people. Our rooms were very clean and super comfortable. Will return soon!!

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Thank Carolyn W
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Carolyn W, We are pleased to hear you enjoyed our little piece of paradise here in Mulu. The UNESCO national park in our back yard is a true wonder of this world.. our rooms in the Marriott are pretty good too :) Carolyn W we hope to have the opportunity to host you again soon. With kind regards, Grant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Experience 5-star luxury in a lush tropical rainforest with Mulu Marriott Resort & Spa in Malaysia - just five minutes from Gunung Mulu National Park, a UNESCO World Heritage Site. Wake each morning in a luxurious room suspended on a walkway set in the forest. Suitable getaway for family vacations, couple retreat, adventure seekers, business meetings and intimate wedding destination. ... more   less 

Additional Information about Mulu Marriott Resort & Spa

Address: Sungai Melinau | PO Box 1145, Mulu, Gunung Mulu National Park 98008, Malaysia (Formerly Royal Mulu Resort)
Region: Malaysia > Sarawak > Gunung Mulu National Park
Price Range: ₹ 6,007 - ₹ 15,748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mulu Marriott Resort & Spa 5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Royal Mulu Hotel Gunung Mulu National Park
Hotel Royal Mulu
Mulu Marriott Resort & Spa Gunung Mulu National Park, Malaysia - Sarawak
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Questions & Answers

Here's what travellers have asked, with answers from Mulu Marriott Resort & Spa staff and other travellers.
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Questions? Get answers from Mulu Marriott Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Rainforest view, though all rooms are nice”
 of 5 bubbles gugs01, 19 Mar 2017 | Read review
“Best to go for a room closer to reception”
 of 5 bubbles PtheTraveler, 1 Mar 2017 | Read review
“Seemed like all rooms had the same jungle view. But, some wings (eg low 200s) were closer to the main buildings (M Cafe, pool).”
  • All new everything in bathrooms
  • Massive deck on Suite
  • Room - massive floor space, new furnishings
  • View of river and jungle
 of 5 bubbles MotherofYoung3, 9 Feb 2017 | Read review
“Location within the resort probably doesn't matter much as it's all jungle (wonderful jungle!) even if you get the "river" rooms.”
 of 5 bubbles saikou, 15 Jan 2017 | Read review
“Every room has a view”
 of 5 bubbles Ketua, 9 Jan 2017 | Read review
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