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Mulu Marriott Resort & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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354 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Sydney
Reviewed 14 May 2016 via mobile

If you want some excitement and treking in the Jungle; walk through the amazing and gigantic Mulu Caves; take a walk through the jungle canopy on scary rope bridges over 500m; see the Garden of Eden; walk the Botany Trail; travel the river system in narrow and speedy longboats; and overall have a fun experience in the Mulu National Park,...

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Helpful?
1Thank malzy
Belinda N, Front Office Manager at Mulu Marriott Resort & Spa, responded to this review

Dear malzy, I am so pleased you enjoyed your stay with us. Sounds like you were able to enjoy a lot of what Mulu has to offer! The cave tours can be a little hectic, but the magic of the UNESCO caves certainly makes the walking worthwhile! And there's so much to experience as well! Thank you malzy, hopefully we...

Bangkok, Thailand
Reviewed 6 May 2016

The place is clean. Lots of facilities and very hospitable staff. The hotel is right in the forest which is very good for nature loving people. The food in the hotel is very good all time of day. The hotel staffs are all knowledgable of the areas and willing to assist in all matters. Wifi is availble in the restaurant...

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Helpful?
Thank Siriporn671
Belinda N, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Siriporn671, Greetings from the Mulu Marriott Resort and thank you for your kind review! Pleasing to read you enjoyed the luxury touches our resort has to offer. I hope we have the opportunity to host you again some day. With kind regards, Belinda Ngo Assistant Front Office Manager

Kuala Lumpur, Malaysia
Reviewed 5 May 2016 via mobile

Great choice for comfort and amenities. After a long day out exploring the caves and sights, it's a relief to come back to an impeccably clean room with a good shower and an option to soak in a bath. Also a perk having a pool to take a dip in the middle of the day between tours :) Staff are...

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3Thank tangylime
Belinda N, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear tangylime, Thank you for sharing feedback on your recent stay with us. Disappointing to note that some elements of your tours did not quite meet expectations - both yours, and those we have set for ourselves. Your feedback has been shared with the respective teams in the interest of improving our services moving forward. But glad to hear Gunalan...

Adelaide, Australia
Reviewed 3 May 2016

We spent 3 nights here and there is a complimentary shuttle to/from the airport which takes about 8 minutes. There is also a complimentary shuttle to the Mulu NP headquarters 6 times a day and this takes only 5 minutes. The resort has been completely upgraded and is 5 star but this means food and spa prices are 5 star...

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Helpful?
1Thank Carolynt23
Belinda N, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Carolynt23, It was great to read your kind review on your recent experience. Glad you had such a positive stay! As you mention, we have a friendly and dedicated team ready to conduct cave tours in the National Park. Our packages provide a lot of extra goodies to help make your experience more enjoyable. Carolynt23, I hope we have...

Reviewed 29 April 2016 via mobile

Stayed here for 2 nights as part of VJV Tour, what an incredible hotel, smart and ethnic rooms based on long houses, and linked by walkways. Set in the jungle. Each room has a river facing balcony. The breakfasts were plentiful with a wide variety of foods. The hotel is in a remote setting close to the national park HQ....

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1Thank Deb O
Belinda N, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Deb O, Thank you so much for your kind review! It was very pleasing indeed to read you enjoyed your stay here. Glad to hear you enjoyed Chef Musa's bamboo chicken or we call it the "Ayam Pansuh". Very authentic flavors and have been proven a big hit among our guests! Deb O, if your travels bring you back...

Morges
Reviewed 26 April 2016

A darling place, well tend with really nice staff! The place is just paradise! Ask for Laurence for your guid he was just so nice and funny! I whited we would have stayed longer! I can only recommend it with no hesitation!

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Helpful?
Thank leachuard
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear leachuard, Thank you for such a short and sweet review. I am so pleased you enjoyed your Mulu experience. Lawrence indeed has a great personality and is often mentioned in guest comments, along with all of the other guides providing tours in the National Park. Next time, make sure you stay a little longer and experience some of the...

Dublin, Ireland
Reviewed 25 April 2016 via mobile

Its a truly gem in a tropical rainforest. Spent spring break with my partner at this resort and this probably one of the best resort in the middle of forest. Good stuff -great room design, comfort of the bed, attention of the staffs to you, nice swimming pool and the fact that your room is completely surrounded by forest and...

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Helpful?
Thank Dublin_IrelandMomo
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear Dublin_IrelandMomo, Thanks for taking the time to write about us. I was so pleased you and your partner had an unforgettable experience here. Particularly pleased to note your comments around our beautiful rooms, resort associates and our various facilities on offer. I agree also about the sounds of the local wildlife at night.. I have been here over 2.5...

Shrewsbury, United Kingdom
Reviewed 25 April 2016

The most amazing experience ever. Beautiful place in the middle of the jungle. Perfect place to unwind and just relax! Staff are brilliant and nothing is too much trouble. Rating only goes up to five but I would probably give them a seven! Loved it!

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1Thank GuyMilner
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear GuyMilner, Wow, thank you for such a wonderful review.. short and sweet! So pleased to hear you enjoyed the Mulu experience. The UNESCO National Park truly is an absolute wonder. I hope you had a good opportunity to enjoy many of the activities on offer. Thank you also for your kind words on the Resort associates. I will ensure...

Reviewed 25 April 2016 via mobile

We were surprised by the standard of this accommodation in such a remote location. Rooms were very clean and comfortable. The location for visiting the Mulu national park can't be bettered and there is a on demand shuttle service as and when you require which takes around 5minutes. The atmosphere in the restaurant and lounge was relaxed with some interesting...

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Helpful?
Thank James M
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear James M, Thank you for your review, and indeed for staying with us during your recent trip to Mulu. I love that you enjoyed the ambiance in the lounge and restaurant. We have a great range of cocktails, including some locally inspired specialties. I was pleased to note also you enjoyed talking and interacting with our Resort associates. Many...

Orange, Australia
Reviewed 25 April 2016

Had a few issues with a rollaway as we travelled with our daughter. Check all bookings before you go. If you are travelling via a group or package deal check the meal bookings as the hotel is a price per dish facility but the group arte is for "dinner", was confusing and I believe I was overcharged. The back rooms...

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Helpful?
Thank poppydog01
Grant Y, Manager at Mulu Marriott Resort & Spa, responded to this review

Dear poppydog01, Thank you for staying with us in Mulu Marriott on your recent trip to beautiful Sarawak. Please accept my apologies there was an issue regarding the rollaway with your daughter. Typically, we will have these placed inside the room prior to arrival. You also mention some confusion regarding your meal package. It would be great to get some...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Experience 5-star luxury in a lush tropical rainforest with Mulu Marriott Resort & Spa in Malaysia - just five minutes from Gunung Mulu National Park, a UNESCO World Heritage Site. Wake each morning in a luxurious room suspended on a walkway set in the forest. Suitable getaway for family vacations, couple retreat, adventure seekers, business meetings and intimate wedding destination. ... more   less 

Additional Information about Mulu Marriott Resort & Spa

Address: Sungai Melinau | PO Box 1145, Mulu, Gunung Mulu National Park 98008, Malaysia (Formerly Royal Mulu Resort)
Region: Malaysia > Sarawak > Gunung Mulu National Park
Price Range: ₹ 6,748 - ₹ 10,251 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mulu Marriott Resort & Spa 5*
Number of rooms: 188
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Also Known As:
Royal Mulu Hotel Gunung Mulu National Park
Hotel Royal Mulu
Mulu Marriott Resort & Spa Gunung Mulu National Park, Malaysia - Sarawak
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Questions & Answers

Here's what travellers have asked, with answers from Mulu Marriott Resort & Spa staff and other travellers.
22 questions
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Questions? Get answers from Mulu Marriott Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden or River view suites”
AGADOTTI, 4 May 2017 | Read review
“ask for a riverview room, don't stay in the bigger building by the spa, its too "hotel-ey".”
ericpP5788OB, 28 Mar 2017 | Read review
“If you don't like walking try to get a room close to the main area and on the first floor.”
SusanU824, 24 Mar 2017 | Read review
“Ask for a Rainforest view, though all rooms are nice”
gugs01, 19 Mar 2017 | Read review
“Best to go for a room closer to reception”
PtheTraveler, 1 Mar 2017 | Read review
5 of 5
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US$ 136* /night
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Prices are for 1 room, 2 adults
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