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Parkdean - Southerness Holiday Park

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421 Reviews from our TripAdvisor Community

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Showing 420: English reviews
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Formby, United Kingdom
Reviewed yesterday NEW

We stayed in an Abi Windermere caravan from Friday to Monday for our first family holiday together and could not find fault with the location or the accommodation. On arrival we were greeted with a friendly welcome and given a guide to the events that were on during our stay. We reached our caravan and were stunned to find that...

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Helpful?
Thank Mr_Squirrel
PDRService, Guest Relations Manager at Parkdean - Southerness Holiday Park, responded to this review

Thank you so much for your review Mr Squirrel! We're so happy to read your lovely comments and the team at Southerness will be glad to know that all of their hard work doesn't go unnoticed. We look forward to your next visit :-) ^Emma

Preston, United Kingdom
Reviewed 6 January 2017

We stayed in an Eden caravan for 5 days in August. We were on Sea View which was lovely with an amazing sea view and veranda. It was a walk to the centre but we liked that, as it seemed we were in a really quiet area. The kids club was great during the day and the teenagers enjoyed the...

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Helpful?
1Thank Rose H
PDService, Guest Relations Manager at Parkdean - Southerness Holiday Park, responded to this review

Thanks for your review Rose. It's great that you enjoyed your stay with us and that you were given an accommodation that you enjoyed :-) Our restaurants do, as you say, cater for food allergies and the team are always able to discuss what options are available. Your feedback is very helpful and I will share the points that you...

Reviewed 13 December 2016

We went to Parkdean in May & although the weather was not great we really enjoyed the place. We rented 2 caravans which were spacious, clean & not too far from the complex. The swimming pool was great & the kids loved it, they also loved the amusements / games room. The entertainment lounge is big & has a good...

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Helpful?
Thank LarkyLassie
Durham, United Kingdom
Reviewed 31 October 2016 via mobile

Second visit here and we were very let down this time. Our pitch was perfect clean & tidy & spacious. The touring toilets/showers were always spotlessly clean & lovely & warm! Unfortunately the rest of the site felt like it had 'given up'!! The shop was empty. Toilets in amusements were disgraceful, whole amusement area looked tatty & the floor...

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Helpful?
Thank GEMMA H
PDService, Guest Relations Manager at Parkdean - Southerness Holiday Park, responded to this review

Thanks for taking the time to leave your review. I’m genuinely sorry to read that your recent holiday with us was not as enjoyable as previous visits, and whilst it’s great to hear you found your pitch clean, tidy and spacious, it’s disappointing that you found the rest of the park not up to standard, please be assured your feedback...

Dumfries, United Kingdom
Reviewed 28 October 2016

Booked a teviot caravan which was modern, clean & cosy. Kids loved the swimming pool, staff very friendly & helpful, lovely clean park. Went in October for a wee get away & we really enjoyed the time away.

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Thank wendyw0074
South Lanarkshire, United Kingdom
Reviewed 22 October 2016 via mobile

Loved the area and the site is well laid out with lots too keep the kids amused but as usual a lot could be done to make it better all the bars on site are over priced and poorly staffed some times waiting 20 to 30 mins for a drink also the entertainment hall gets over busy and too many...

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Helpful?
Thank Bobby W
PDService, Manager at Parkdean - Southerness Holiday Park, responded to this review

Thanks for taking the time to leave your review. I’m genuinely sorry to hear about the issues you experienced within your holiday home, and the overall customer service you experienced, we generally pride ourselves on offering great customer service, so it’s concerning to read your comments, please be assured your feedback will be shared with the team. I’m pleased to...

Reviewed 21 October 2016 via mobile

Usually stay at Sundrum but thought we'd give Southerness a whirl. Van clean but several items missing from the inventory - only complained about lack of teapot which was quickly replaced. We stayed in Lakeview Van 74. It was not centrally heated, our choice to save money , but electric heater was provided and did the job :-) Complaint -...

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1Thank Wizardsam
Lancaster, United Kingdom
Reviewed 19 October 2016

The caravan that we were in was clean, I have to say it has been one of the best caravans that I have ever used at a Parkdean, lovely hot radiators that kept the caravan lovely and toasty. The shop was well stocked selling a variety of items and fresh rolls in the morning, there is also a shop just...

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1Thank shazzersere
PDService, Guest Relations Manager at Parkdean - Southerness Holiday Park, responded to this review

Hi shazzersere, thank you for taking the time to post your holiday review. It seems like you and your family had a great stay, from the holiday home to things to do around the local area :-) I’ll ensure your kind words are shared with the team on park, they’ll be delighted! We’d love to see you again soon ^Beth

scotland
Reviewed 18 October 2016

Arrived after a long drive only to be a given a caravan that had not been cleaned properly it was a dog friendly caravan which I feel is irrelevant because it does not excuse dirt !!! The splash back on the cooker was covered in grease ,the dining table had hairs all over it n the beds had dog hairs...

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Helpful?
Thank weelass1Scotland
PDService, Manager at Parkdean - Southerness Holiday Park, responded to this review

Thanks for taking the time to leave your review. I’m very sorry to hear about the issues you experienced within your holiday home, and the service you received off the back of this, we generally pride ourselves on great customer service, so it’s disappointing to read about this, and please be assured this will be fed back to the team....

Mauchline
Reviewed 17 October 2016

This is a good big site. Allocated pitches which is always a bonus. The showers and loo's were excellent, some of the best we have seen. We didn't visit the pool but it looked good. The evening entertainment was pretty good fun, nice friendly staff, Big amusements for the kids. Close by a lovely pebbly beach with lighthouse, really scenic....

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Helpful?
1Thank jules221974
PDService, Guest Relations Manager at Parkdean - Southerness Holiday Park, responded to this review

Hi jules221974, thank you for your holiday review. I’m so glad that you loved every aspect of your break at Southerness! It’s always nice knowing our lovely guests got their chance to create amazing memories with their loved ones :-) We’d welcome the chance to see you again soon! ^Beth

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Discover why south west is best...If ever a park was in a perfect spot, this is it. Set right on the edge of a beautiful beach, Southerness boasts stunning sea views over the Solway Firth... with lots to explore nearby from peaceful sandy dunes to bustlingmarket towns.But one of the biggest and best attractions is on the park itself! A 25m indoor pool with giant flume, amazing water sprays and a really relaxing spa bath. It brings a whole new meaning to 'soaking up the fun'. * A sea view park, right next to Southerness beach * On the wild and rugged Galloway coastline * Spectacular sunsets over the Solway Firth * 25m indoor swimming pool with flume * Fun for kids with Sid & Lizzie ... more   less 

Additional Information about Parkdean - Southerness Holiday Park

Address: Off Sandy Lane, Southerness | Dumfries, Southerness, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Southerness
Also Known As:
Southerness Holiday Park Hotel Southerness
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Questions & Answers

Here's what travellers have asked, with answers from Parkdean - Southerness Holiday Park staff and other travellers.
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Questions? Get answers from Parkdean - Southerness Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Three bedroom caravan/ mobile home is perfect for three people traveling. One room is required for suit cases, etc.”
 of 5 bubbles joa42936, 22 Sep 2016 | Read review
“Great Park and Excellent Caravans”
 of 5 bubbles ecosse133, 18 Sep 2016 | Read review
“Not a hotel so can't say.”
 of 5 bubbles 121EllenC, 9 Sep 2016 | Read review
“All caravans so upgrade to what you can afford, away from the sewerage plant.”
 of 5 bubbles ejb542016, 9 Sep 2016 | Read review
“Nearer to the reception the better, the sewage treatment is at the far end and smells a little nasty.”
 of 5 bubbles Northern_bloke80, 2 Sep 2016 | Read review
5 of 5