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Grand Hotel & Spa

PricelineUS$ 148*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Hotel & Spa
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149 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Reviewed 24 March 2017 via mobile

Rooms are really small, you cann't turn around in the room. There was not hot water in the shower today after ski just little warm. The room was not cleaned till 2 pm. It is cold in the room less then 20 C. Really exepensive for that kind of service.

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Helpful?
Thank Branislava D
Belgrade
Reviewed 22 March 2017 via mobile

Stayed in the new "blok A" which opened last year and was very nicely surprised by the quality and size of the room as the old rooms were very small with a cheap finish. What was really bad was the food and the cost of beverages. So breakfast is poor in terms of overall quality of all the food, not...

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Helpful?
Thank moncic
skopje
Reviewed 17 March 2017

The hotel has excellent position on Kopaonik, with direct access to the ski-lifts. It is renovated, warm and cozy. The staff is polite, starting from the guys who take care about the parking of the vehicles, reception, restaurant... The food offer for dinner and breakfast is various, fresh and tasty. Hotel has a lot of facilities in the spa center,...

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Thank MacedonianTraveller
Belgrade, Serbia
Reviewed 9 March 2017 via mobile

-First of all I was expecting that hotel with 4* have much better stuff ! - Spa center with cold water inside and outside in pool was horible also. - Check out was for more than two hours and the worst thing that my luggage was next to the entrance without any care person for more than 4 hours !...

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Helpful?
Thank markolaky
Belgrade, Serbia
Reviewed 1 March 2017 via mobile

Settled in the center of mount Kopaonik, next to ski lift - perfect location. Luxurious hotel with lot of amenities: excellent pool and spa area, hot outdoor pool, squash, bowling... There is both garage and outside parking; ski rent and lockers available. Perfect food in the restaurant. Spacious modern rooms (block A - new block). Really a place to enjoy...

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Helpful?
Thank MarijaNBG
Reviewed 14 February 2017

Location of a hotel is excellent, in the middle of everything. You get on your skis and you are just in front of main ski lifts. Also when you are coming back you can almost enter your room on skis. Staff is is friendly and willing to help. Delicious breakfast and diner. Outdoor heated pool is nice experience. Indoor pool...

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Helpful?
Thank Milos T
Belgrade, Serbia
Reviewed 13 February 2017

We have been there for 6nights/7 days in February.Nice and comfy room for 3,with nice bathroom,fridge and two lcd-s.Room cleaning with new towels every day.Superb breakfast and diner.Friendly stuff willing to help on every occasion.Spa with indoor and outdoor heated pool.Garage on the site for 6euro per day.Ski service on ground level plus kiosk to by ski pass,with very helpful...

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Helpful?
Thank malimalaimanja
Rouen, France
Reviewed 5 February 2017 via mobile

The service is awfull. .. better go to angella hôtel ! We ve been charged to much for false things, without asking. Zero organisation in this hôtel. The only thing which counts, is getting more and more monney from you in any way they can... Go in other places !

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Thank milay76
Lyon, France
Reviewed 2 February 2017 via mobile

We spent 1 week all inclusive in this big hotel we booked entirely. Regarding the high price and the poor service, they dared to charge us an extras 2200 euros for a broken table! What a complete rip off after what we gave them. Shame on them! Just be careful if you dare to go there.

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Thank NonoFlanders
Brussels, Belgium
Reviewed 29 January 2017

We stayed here with a large group for a week for a ski tournament. Constantly I had the feeling that the hotel is after your money all the time. For example; I lost my roomkey during breakfast. I went to reception to ask for a replacement. That would cost me 12 Euros! Unbelievable, in other hotels you won't get this....

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Helpful?
Thank simonsmidt

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located at the very slopes of the mountain Kopaonik, hotel “Grand” is here to fulfill your vacation. Hotels guests, at their disposal can relax in our SPA centre, indoor swimming pool, jacuzzi and various types of massages. For those guests who wants more active holiday, hotel provides indoor football, basketball, tennis & walleyball pitch, fitness & gym hall, bowling centre, and many more. For our youngest guests, we are offering big indoor playground. In our restaurant you can experience the authentic cuisine, which is going to satisfy even the most demanding gourmands. ... more   less 

Additional Information about Grand Hotel & Spa

Address: Kopaonik 36354, Serbia
Region: Serbia > Central Serbia > Kopaonik
Price Range: ₹ 8,400 - ₹ 11,804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel & Spa 4*
Number of rooms: 221
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Also Known As:
Grand Hotel & Spa Kopaonik
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel & Spa staff and other travellers.
1 question
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Questions? Get answers from Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location, ski in ski out, spa, food”
milost498, 14 Feb 2017 | Read review
“Best rooms in newer part of the hotel”
malimalaimanja, 13 Feb 2017 | Read review
“Ask for a room with a view to the mountains”
127PennyB, 20 Dec 2016 | Read review
“Ask for superior room in the new wing, price is reasonable for HB service”
Zlatko61, 18 Dec 2016 | Read review
“Ask for a room with a look on swimming pool and Pancicev Vrh”
TashaiDasha, 27 Aug 2016 | Read review
5 of 5
Priceline
US$ 148* /night
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Booking.comUS$ 148
TripAdvisorUS$ 148
Orbitz.com
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Prices are for 1 room, 2 adults
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