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Castle Hotel

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Castle Hotel
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223 Reviews from our TripAdvisor Community

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Showing 221: English reviews
London
Reviewed 5 days ago NEWvia mobile

The staff were lovely - friendly, welcoming. And that is where the positive ends. We had a room at the far end of the hotel that over looked the function room. We stayed Friday and Saturday nights. And there were events both both nights. We asked if we could move rooms... and although there was an empty room we could've...

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Helpful?
Thank ergogirl
Hereford, United Kingdom
Reviewed 6 days ago NEW

This hotel is in a great location in neath and is an period hotel but with modern bedrooms This is the style of hotel that my wife and I love and all of the staff there could not have been more helpful It is a 5 min walk to the train station where we caught the train into Cardiff to...

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Thank neil c
Powys
Reviewed 1 week ago

A lovely easy to find hotel in the heart of Neath. The hotel had been decked out for Christmas and the reception was very welcoming. Our room was very comfortable and clean. Lovely and warm also on a cold night. As we were out at a function we were late coming back to the hotel but were welcomed with a...

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Thank sunseekerPowys
Canterbury, United Kingdom
Reviewed 1 week ago

I was on my own and the welcome received by reception and then later the bar and waiting staff was really nice and friendly.Dinner was good, nothing fancy, just honest food. The room was a little dated, but very clean and comfortable. I'll stay again.

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Thank Gary1701
Reviewed 20 October 2016 via mobile

Can't comment on the rooms or the general hotel itself as I didn't stay the night but if the food is anything to go by then STAY AWAY!! My girlfriend ordered the lasagne which apart from tasting like rubber was actually cold and the "beer battered fish" was terrible. I used to eat in the Castle quite often a few...

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Thank Matthew C
Reviewed 19 October 2016

Stayed here on a Saturday night. Downstairs reception and bar ok with panelled walls etc and staff very friendly. Breakfast was very good and good sized portions. The disappointing part was the bedroom and bathroom. Bedroom area clean but felt like it needed an update whereas the bathroom definitely did need a refurbishment. Free carpark is close by but is...

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Thank Steve A
Reviewed 18 October 2016 via mobile

My husband and I had booked the castle 3 years prior to our wedding date. We had such amazing day. The staff were so friendly and always happy to help. The day ran like clockwork taking into account our diverse family needs. The food was absolutely stunning. For our reception we had vegetable soup as our starter, Turkey dinner for...

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Thank Rhiannon D
Wirral
Reviewed 11 October 2016

When I booked I requested a ground floor room as my Father is disabled if no lift was available. On arriving at Hotel receptionist told me that they do not have accessible rooms or a a lift we were on the first floor, when I asked why she had not tried to contact me she said she had. I found...

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Thank Jem1960
Swansea
Reviewed 26 September 2016

Clean friendly hotel with secure parking. Central to shops and train station. Hairdryer in room kettle tea coffee sugar milk and beautiful cookies room was massive. Could be noisy from surrounding premises but it didn't bother us .

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Thank tanhow
Pencoed
Reviewed 25 September 2016

Great meal and excellent venue. One of the best restaurants in Neath and a great place to stay.I am unsure of how busy the evening would be but its best to book a table during the afternoon.Stayed there a few years ago and room was excellent and great breakfast.

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Thank dave_uae

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Laundry Service
  • Concierge

Additional Information about Castle Hotel

Address: The Parade, Neath SA11 1RB, Wales
Region: United Kingdom > Wales > Southern Wales > Neath Port Talbot > Neath
Price Range: ₹ 4,361 - ₹ 6,669 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Hotel 3*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel staff and other travellers.
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Questions? Get answers from Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for lowest floor if unsteady on feet as there is no lift.”
 of 5 bubbles kell3579, 19 Sep 2016 | Read review
“Do not eat here”
 of 5 bubbles jannjRct, 12 Aug 2016 | Read review
“Get a room numbered #14 or lower, to avoid the third floor.”
  • Our room on the third floor, with nice TV.
  • Large bathroom in Room #29.
 of 5 bubbles 3Islanders, 1 Aug 2016 | Read review
“If you want quiet make sure you ask for 1 at the back”
 of 5 bubbles jenki2016, 25 Jul 2016 | Read review
“Front rooms overlook The Parade which is busy on weekends, I believe one room near kitchen fan had associated noise so worth considering.”
 of 5 bubbles LucyP945, 24 Jun 2016 | Read review
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