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Hotel Riu Palace Paradise Island

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Hotel Riu Palace Paradise Island
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4,548 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Paradise Island
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Showing 4,211: English reviews
Winnipeg, Canada
Reviewed 2 weeks ago via mobile

When we were planning this vacations we did not want to stay on apartment style accommodations, we like the spread out town houses with 2 stories . I'm glad we decided to try It this times. The following things made this trip a success: 1: Distance to the beach from the elevator a can jokingly say a skip and practically...

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3Thank SunnymMaria
Toronto, Canada
Reviewed 2 weeks ago

Just returned from Nassau today. The staff at this Riu are the friendliest of any Riu I've ever been to. For an all inclusive the food was good. The hotel itself is dated and in need of much repair. It is not nearly up to Riu standards. The rooms are damp and dingy but very clean. That said, it is...

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1Thank Heather S
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, Many thanks for taking the time to give us such honest and detailed feedback. We are committed to give all our guests a warm welcome from the moment they arrive at our resort. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and...

Birmingham, United Kingdom
Reviewed 2 weeks ago

My friend and I from England stayed at this hotel on 3rd January 2017 for 9 nights to attend a wedding. We arrived late afternoon and was allocated our room on the 10th floor (1030 I think). We had paid for an ocean view so were expecting something nice, the room was basic, a bit dated and smelt damp. We...

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Helpful?
Thank helsx2
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. At RIU we take pride...

Kokomo, Indiana
Reviewed 2 weeks ago

This was our third time at Riu Palace Paradise Island and remains our go to place for a nice winter warm weather vacation. Stayed 1-22 to 1-28. Food at the buffet was very good and presented and maintained better than any buffet I have ever been at. Great location with beautiful view of beach and within walking distance to Atlantis....

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2Thank Jerry N
Charlotte, North Carolina
Reviewed 3 weeks ago via mobile

I was invited with my fiancé and 22 other couples to Riu for a free all inclusive trip paid by the company my fiancé works for. Being younger than others in the company, I'm okay with average hotels especially when it's free! I will first off say, the hotel staff is absolutely wonderful. Every single person from bartenders to house...

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2Thank brittanytutt
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We are pleased to read that overall you enjoyed your stay with us and would like to thank you for specifically highlighting our staff and the food served in the...

Harrisburg, Pennsylvania
Reviewed 3 weeks ago via mobile

Some people may not run into this situation... a friend needed to leave early so when she left I was told I could move into my other friends room at no cost. Whomever told,me that was incorrect and I guess I should have had her document it. I was charged for an additional night. I understand it is an all...

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Helpful?
Thank Kim_2011_11
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

Reviewed 3 weeks ago via mobile

Very dated hotel, that over promises and under delivers. Staff give you the impression that everything is too much trouble. I had to change rooms, due to my landline phone not working. We wanted to leave after checking in. Poor entertainment. The hotel is not well maintained and gives the impression it's trying to be something it's not/possibly one was....

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2Thank Cahal R
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Bobcaygeon
Reviewed 3 weeks ago

This was our 8th time at Riu Paradise Island and we had another completely awesome mini-vacation! We traveled for 5 days with our 8-year old son last week. I am continually baffled by the number of negative reviews on this hotel. Before we booked this particular trip, I was actually getting nervous that the hotel had taken a major dive...

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12Thank KawarthaGal
Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

My wife and I have stayed at 2 other Riu's. The food and drinks was up to Riu standards. The pool and cleanliness and service was sub-par. The pool is very small and crowded. The hotel is not clean with paint chipped all over the railing and in the pool. Often there was cups and litter around the pool area...

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Helpful?
Thank eahst19
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Paradise Island, responded to this review

Dear guest, Many thanks for taking the time to give us such honest and detailed feedback. We are committed to give all our guests a warm welcome from the moment they arrive at our resort. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and...

Reviewed 3 weeks ago

Typically people write what they liked or didn't so why should we be different... We really have no complaints...food was excellent one of the six of us gained over 10 pounds. We didn't suffer food wise. Staff were friendly. You get what you give in life. So be friendly and it will come back to you 10 fold Looks like...

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4Thank Fabio M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Paradise Island (the Bahamas), 3 km/1.8 Miles from Nassau * 100 m/328 ft from "Atlantis", the largest casino in the Caribbean * 14-story building * On the beachfront * Complimentary sun loungers on the beach * 3 km/1.8 Miles to downtown Nassau * 200 m/656 ft from various shops * 25 km/15.5 Miles from the airport * 200 m/656 ft from a bus stop * Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about Hotel Riu Palace Paradise Island

Address: Casino Drive, 6307, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: ₹ 20,792 - ₹ 39,243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Paradise Island 4*
Number of rooms: 379
Reservation Options:
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Also Known As:
Riu Palace Paradise Island Hotel Paradise Island
Riu Hotel Paradise Island
Paradise Island Sheraton
Paradise Island Riu Hotel
Riu Paradise Island Bahamas
Hotel Riu Palace Paradise Island Bahamas
Hotel Style:
#9 Luxury Hotel in Paradise Island
#9 Top resorts Hotel in Paradise Island
#9 Spa Hotel in Paradise Island
#11 On the Beach Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Paradise Island staff and other travellers.
239 questions
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Questions? Get answers from Hotel Riu Palace Paradise Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Run away from this hotel! Tourist trap!!”
 of 5 bubbles W110BYjoses, 25 Feb 2017 | Read review
“516 its terrible”
 of 5 bubbles Chara009, 25 Feb 2017 | Read review
“Get renovated room”
 of 5 bubbles johnoS3043YM, 24 Feb 2017 | Read review
“our group was on different floors;all rooms had either pool or ocean view.”
 of 5 bubbles shopper858, 20 Feb 2017 | Read review
“The West side rooms face the pool. All rooms have a partial view of the ocean.”
 of 5 bubbles JerrLu, 20 Feb 2017 | Read review
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