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Atlantis, Royal Towers, Autograph Collection

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5,567 Reviews from our TripAdvisor Community

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Showing 4,769: English reviews
Friendswood, Texas
Reviewed 22 August 2015

Great staff, great rooms, great entertainment, casino, beaches, aquarium, etc. Bahamian people are awesome. Food at restaurants was expensive, but fantastic. One of the best all around vacations my family has taken. The resort is beautiful and clean. I have tried to think of a complaint, but can't.....it's expensive?...

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Helpful?
Thank j0hnnyk1ng
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi j0hnnyk1ng, We love hearing Atlantis is one of your family’s favorite vacations! Thank you for choosing to visit our resort and we hope to see your family on a return trip again soon. -Atlantis Management Team

Houston, Texas
Reviewed 22 August 2015

We enjoyed every minute of our stay at Atlantis (we stayed at the Atlantis Royal Towers). The activities, facilities, food, and service were all great. The only negative thing that we encountered was the billing. We had purchased the Atlantis Dining Plan, and it was a mess; the bill had to be adjusted at checkout because we were overcharged by...

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3Thank lkn074
Honesdale
Reviewed 21 August 2015

Atlantis is awesome! However, because its awesome is the reason why this place maybe too expensive for some. If you do not leave the resort property, be prepared to spend approximately $1000.00 a day for a family of 4 on breakfast, lunch, dinner, drinks (no alcohol), snacks, and activities. This is not part of the room cost. Also there is...

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2Thank Ilovetovacationinthe
Houston, Texas
Reviewed 21 August 2015

This was my 3rd stay here, but had not been in 6-7 yrs. It was my nephew's & my birthdays, and he had never been to Bahamas, so decided to treat him to a really special experience. Atlantis never lacks for fun things to do, relaxing beach & pool time, one of the best aquariums anywhere, great casino action, lovely...

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1Thank marthag1947
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi marthag1947, Happy belated birthday to you and your nephew and thank you for choosing Atlantis to celebrate both occasions! We appreciate your Atlantis loyalty and visiting us for the 3rd time. We hope to see you for a 4th time soon. –Atlantis Management Team

Hackensack, New Jersey
Reviewed 21 August 2015

What you don't get for your money is everything! The only thing you get is a roof over your head. The hotels are very rundown. We had no hot water for the five days we were there. Complained everyday and nothing happened. Maid service was awful. No clean towels unless you asked, no bath mat and no restocking of the...

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3Thank Melissa B
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Melissa B, We are sorry to hear about your experience, and agree that this is not up to Atlantis standards. As we take all guest reviews seriously, we will share your feedback with the customer service team at Royal Towers in order to continue improving the guest experience. –Atlantis Management Team

Cary, North Carolina
Reviewed 21 August 2015

I enjoy my trips to Atlantis. This trip was my third trip staying with three other family members. I have a feel for the experience having visited three times now. The quality of the experience has slipped since my last visit two years. I will provide some examples below. I was checked into a room that was not cleaned since...

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3Thank 1980thomas1980
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi 1980thomas1980, We are sorry to hear that this third trip to Atlantis did not meet expectations of past visits. We want each guest to have an amazing experience, and we will take these concerns into review in order to improve guest satisfaction. Your experience was not up to Atlantis standards, and we will be sure to share your feedback...

Reviewed 21 August 2015 via mobile

overpriced, unfriendly staff, old, smelly and used rooms, bad service quality, people selling drugs on the beach, restaurants randomly closed, really untasty food, loud music everywhere you go, selfiestick kamikaazes all over all in all probably the worst place to go in the bahamas paradise

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6Thank Mike D
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Mike D, Atlantis strives to deliver the best vacation experience possible, and it sounds as though your trip to paradise did not meet expectations. We appreciate your feedback, and have shared your concerns with our Security team, as the safety of our guests is a top priority. –Atlantis Management Team

Orlando, Florida
Reviewed 21 August 2015

Had a great time at the Atlantis; wished the rooms were more updated and the waterpark had extended hours. The whole resort, though, was amazing...lagoons were filled with many marine animals and many activities to do and see. Traveled with 2 children ages 8 and 10, and they loved to explore the entire resort. Especially loved the extra Cartoon Network...

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1Thank Johnson D
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Johnson D, We appreciate you sharing your great Atlantis experience with us and your fellow travelers. It sounds like you really enjoyed Aquaventure (our water park), marine habitat, and our Cartoon Network summer programming. Thank you for spending 5 days in paradise with your 2 children and hope to see you in again soon. –Atlantis Management Team

Cambridge, United Kingdom
Reviewed 21 August 2015

There are lots of good points about this hotel - the beach is beautiful, the pools are plentiful and warm, the aquarium is beautiful - but I personally found the overall experience grotesquely tacky. The hideous sculptures, acres of marble and constant irritant of insipid music piping out all over the place made more of a lasting impression on me...

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1Thank Genwen77
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi Genwen77, Thank you for staying with us for your conference and glad you enjoyed discovering everything Atlantis has to offer including our beautiful beaches, pools and marine habitats. We appreciate you sharing your feedback and we do hope you consider us again for your future travels. –Atlantis Management Team

Aldie, Virginia
Reviewed 20 August 2015

My family and I had an amazing time at Atlantis! Dolphin Cay is a must!!! The trainers were amazing and knowledgeable and to see my daughters face light up was priceless. The Cove beach was my favorite, I only wish I had spent more time there. My only complaint is that my husband is in a wheelchair which required us...

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1Thank tiffanyholbert28
AtlantisBahamas, Manager at Atlantis, Royal Towers, Autograph Collection, responded to this review

Hi tiffanyholbert28, We agree with you – Dolphin Cay is a must! We are glad you and your family had an overall great experience at Atlantis. Thank you for your feedback and we will take it into consideration. We hope to see you soon! –Atlantis Management Team

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Concierge
Official Description (provided by the hotel)
The iconic Royal Towers are the most reflective of mythical Atlantis, featuring grand architecture, artwork and design. Standard rooms have one king or two queen beds, a sitting area, and French balconies, while suites have full balconies. All rooms and suites offer terrace, harbour or water views. These towers are closest to Mandara Spa, the Fitness Center, Aquaventure, Atlantis Kids Adventures, The Dig, Casino, two main pools, and several gourmet dining options. ... more   less 

Additional Information about Atlantis, Royal Towers, Autograph Collection

Address: 1 Casino Dr, New Providence Island (Formerly Atlantis Royal Towers, Autograph Collection)
Region: Caribbean > Bahamas > New Providence Island > Paradise Island
Price Range: ₹ 22,467 - ₹ 47,249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Atlantis, Royal Towers, Autograph Collection 4*
Number of rooms: 1201
Reservation Options:
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Also Known As:
Atlantis - Royal Towers Hotel Paradise Island
Atlantis Royal Hotel
Atlantis Royal Paradise Island
Atlantis Paradise Island Royal Towers
Royal Towers Atlantis
Royal Towers Of Atlantis
Atlantis, Royal Towers, Autograph Collection Bahamas/Paradise Island
Hotel Style:
#4 Casino Hotel in Paradise Island
#5 On the Beach Hotel in Paradise Island
#5 Spa Hotel in Paradise Island
#6 Luxury Hotel in Paradise Island
#7 Romantic Hotel in Paradise Island
#8 Family Hotel in Paradise Island
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, Royal Towers, Autograph Collection staff and other travellers.
212 questions
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Villanova, Pennsylvania

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Questions? Get answers from Atlantis, Royal Towers, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We booked this expensive honeymoon package stay all inclusive at the Atlantis royal towers. Let me start off by saying the only positive we have seen: beautiful room, beautiful resort, beautiful beach and water. Negatives 1) all inclusive package was horrible. Limited menu for both fine dining and drinks menu. For almost paying close to $1000 bucks per night for two of us, I would expect to be treated as equal as everyone else and better for all inclusive choices, not a limited menu! Second, the staff everywhere from spa to front guest services to serving you are ALL horrible. Not a single smile from all staff except for one server. Everyone is walking around as if it's their last day on the planet. In addition to ripping you off from every angle and every move, I expect at least a smile! Being a good elite Marriotts reward member, this facility should not be in the autograph collection.”
 of 5 bubbles Honeymoonersfore2017, 19 Jan 2017 | Read review
“The Royal Tower, and beyond appear to be of higher quality”
 of 5 bubbles Sunshine123me, 19 Jan 2017 | Read review
“Royal Tower Even numbered rooms face Ocean. try to get higher up”
 of 5 bubbles michaellU4835KH, 18 Jan 2017 | Read review
“the higher the floor the better and never stay near a elevator or stairs it can be noisy.”
 of 5 bubbles Gee1227201230, 17 Jan 2017 | Read review
“Ask to overlook the waterpark and aquarium pools.”
 of 5 bubbles bigbarry2u, 17 Jan 2017 | Read review
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