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Sandals Royal Bahamian Spa Resort & Offshore Island

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#1 of 37 Hotels in Nassau
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Sandals Royal Bahamian Spa Resort & Offshore Island
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8,303 Reviews from our TripAdvisor Community

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There are newer reviews for Sandals Royal Bahamian Spa Resort & Offshore Island
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Showing 7,936: English reviews
Halifax
Reviewed 13 November 2012

After all the hype about the great Sandals service, my wife and I, along with another couple decided to take the plunge and spend LOTS of money to visist this resort. Although the food was excellent the staff and service were a complete disappointment! For the amount they charge we thought we would be catered to, unfortunately this did not...

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6Thank boxboy12
San Diego
Reviewed 13 November 2012

We checked in the day after Hurricane Sandy. The hotel was understandably effected in anegative manner. The staff were awesome. Our room was great. We did check out after one day and moved to the Cove at Atlantis. The food at Sandals was very good.

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2Thank Thomas H
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

Thank you for your review. After a hurricane or any tropical storm we always try to get all repairs and cleaning completed as quickly and as efficiently as possible to ensure that our guests are not too affected during their stay. Unfortunately, it seems we were not quite up to par during your stay and for that we apologize. Even...

Miami Beach, Florida
Reviewed 12 November 2012

Somehow, this place manages to clean up really well for promos and pictures. I will forever cringe when I see that Sandals commercial come on TV... The best way to describe this place is tired. It looks like it may have once been a nice hotel, but now it just looks forgotten and depressing. The food is horrible.... and no...

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Helpful?
6Thank TravelingGirl44
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

We regret to hear that your stay was not as expected. We strive to uphold the highest standards of service and quality. We have many guests that boast of our luxurious inclusions, water sports, fine dining, accommodations and quality of staff but as hoteliers we realize that there is always room for improvement and your feedback is appreciated. Regarding your...

Overland Park, Kansas
Reviewed 12 November 2012

My wife and I greatly enjoyed this all-inclusive resort for our honeymoon. The restaurants, bars, amenities and activities were excellent. Looking forward to going back someday. I would not upgrade rooms though as we were rarely in the room and could spend the difference on excursions.

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3Thank Matt N
Philadelphia, Pennsylvania
Reviewed 10 November 2012

Saturday (Arrival): We just got here today for my wife's 40th birthday. This is our first trip in 5 years with no kids and we are/were really looking forward to it. We couldn't book the ocean-view room we wanted as they are booked until tomorrow. Not a huge deal as we figured/hoped we could change or pay to get the...

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4Thank Joel M
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

Thank you for notifying us of your concerns while on property. We really appreciate the opportunity given to make things right during the remainder of your stay. I'm so glad that the management and staff at Sandals Royal Bahamian were able to address your concerns and provide you with the kind of customer service we strive for everyday. It's great...

Toronto, Canada
Reviewed 10 November 2012

My boyfriend and I stayed at the Sandals from October 30 2012 to November 6 2012, right after hurricane Sandy. This is our 5th vacation together staying at all inclusive restorts, that are 5 star acommadations. Just a little background information for you readers. We are 27 and 26 years old and go on vacation together once a year and...

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Thank sunshine86861
Washington, DC
Reviewed 9 November 2012

We just returned from our trip to Sandals (Oct. 21 - 27) and unfortunately the negatives far outweigh the few positives. This was our first trip to a Sandals as well as our first time at an all-inclusive resort and we got married on-site while we were there. We also had butler service which turned out to be one of...

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7Thank Bizzleton
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

Thank you for taking the time to write a review of our property. We are grateful for all feedback, as it allows us the opportunity to identify our strengths and weaknesses. Our response to feedback continues to be in word and deed. As you already know, we are currently working with you to address your concerns and ensure that we...

Philadelphia, Pennsylvania
Reviewed 9 November 2012

Arrived 3rd left 8th , Okay they had a staorm a week prior , they seemed to work in slow motion, the private island was a mess & the pool was empty. Just a sign that pool was closed on private island. Oh did I mention it took 1.5 hrs to get to private island that was in eye view...

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2Thank aj c
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

We regret to read that your stay at our resort did not meet your expectations. We've had to make a few adjustments since the hurricane to ensure that we can accommodate all the needs of our guests. We want this process to be as seamless and as hassle-free as possible for our guests. Our clean up since the hurricane on...

Birmingham, Alabama
Reviewed 8 November 2012

My wife and I stayed at the Sandals Royal Bahamian from 10/27/12-11/3/12. We stayed in a butler room. If you are reading this review for information abut your upcoming trip, and you are not staying in a butler room, then maybe you should move on to the next review. From what I can tell the differences between a butler room...

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5Thank Patrick A
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

Patrick, thank you so much for your great review of Sandals Royal Bahamian. We're so happy to read that you and your wife had such an amazing anniversary experience with us. Antonio, Dillon and Everett ensured that you had the best vacation ever with no worries, they took excellent care of you. It's so wonderful to read that they were...

Tewksbury, Massachusetts
Reviewed 8 November 2012

We just returned from this hotel/resort. First time at a sandals, and had to share my experience. It was not at all what we expected. Started with checkin. Way too long of a time with just three other couples checking in at same time. Almost an hour of sitting in the lobby, not offered a drink, in fact most if...

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1Thank Kerry s
Cassie C, Sandals & Beaches Review Coordinator at Sandals Royal Bahamian Spa Resort & Offshore Island, responded to this review

Thank you for posting about your stay with us. I’m so sorry that your experience with us did not meet your expectations. We are known for providing luxury in a friendly and comfortable environment and unfortunately, during your experience, it seems we did not meet those expectations. Your opinion is very important to us and we have noted your dissatisfaction...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
•New, extra comfortable, ultra luxurious Day Beds added poolside on Sandals Cay •Sandals Cay now has Zen Spa and Fire Pits.-----•Butler Service, 24-Hour Room Service, and Rolls Royce or Mercedes Transfers for select suite categories. •Over 10,000 sq. ft. of the Island’s most impressive Freshwater Pools•Sandals Cay – Nassau’s only resort with Private Offshore Island & Restaurant.•Ten Dining Options featuring an array of cuisine from French to Bahamian. •Minutes away from excellent duty free shopping in Downtown Nassau on Bay Street and world class gambling on Paradise Island.•Weekly Late night decadent Chocolate Buffet offering specialty coffee •Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row. •Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row. •Voted Sandals Royal Bahamian “Bahamas’ Leading Spa Resort”. ... more   less 

Additional Information about Sandals Royal Bahamian Spa Resort & Offshore Island

Address: West Bay Street, Cable Beach, Nassau 13005, New Providence Island
Region: Caribbean > Bahamas > New Providence Island > Nassau
Price Range: ₹ 36,028 - ₹ 95,179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Royal Bahamian Spa Resort & Offshore Island 5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Sandals Royal Bahamian Spa Resort & Offshore Island Hotel Nassau
Sandals Royal Bahamian Spa Resort And Offshore Island
Sandals Bahamas
Sandals Royal Bahamian Cable Beach
Sandals Bahamian
Sandal Resort Bahamas
Sandal Royal Bahamian
Sandals Royal Bahamian Spa Resort & Offshore Island Bahamas/Nassau
Hotel Style:
#1 Top resorts Hotel in Nassau
#1 Spa Hotel in Nassau
#1 Luxury Hotel in Nassau
#1 On the Beach Hotel in Nassau
#2 Family Hotel in Nassau
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Royal Bahamian Spa Resort & Offshore Island staff and other travellers.
613 questions
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Questions? Get answers from Sandals Royal Bahamian Spa Resort & Offshore Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not main floor, main section.”
 of 5 bubbles justmesaying2014, 22 Mar 2017 | Read review
“The Balmoral Tower is situated on the quiet pool, so I recommend booking there for a quieter experience.”
 of 5 bubbles janetwD4656GQ, 21 Mar 2017 | Read review
“Oceanfront Balmoral roooms are the best”
 of 5 bubbles mnash4, 19 Mar 2017 | Read review
“Great ocean or pool views”
  • Ocean and island view
 of 5 bubbles HobieMan, 15 Mar 2017 | Read review
“The very best rooms are those with the butler service.”
 of 5 bubbles DuncanWestSussex, 15 Mar 2017 | Read review
5 of 5