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Hillcrest Guest House

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76 Reviews from our TripAdvisor Community

Traveller rating
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Showing 74: English reviews
Boulder City, Nevada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 May 2016 via mobile

I had booked the HGH only 2 months or so prior to our trip. When comparing other places we felt this would be our best option as this was our last stop on out island hopping vacation. If you haven't noticed St John is expensive. We arrived around noon and having read the other reviews felt we were in great... More 

1 Thank ynotgirl
hillcreststjohn, Owner at Hillcrest Guest House, responded to this review

The one apple was left by a previous guest, so it was left there since it was still fresh. If guest request fruits, several fruits are selected and placed in the refrigerator, except the bananas, which would turn black. The bed has a built in topper and is only 2.5 years old. It seems to be a firm mattress. Each... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 March 2016

Phyllis Hall is a great hostess. Full of information and providing a clean and neat atmosphere. The stocked refrig. is great--fixed my breakfast the first day. When a microwave and toaster didn't work, she replaced the same day with new. A real bargain.

1 Thank wilsonemct
hillcreststjohn, Owner at Hillcrest Guest House, responded to this review

Thank you for your kind remarks. Lots of work went into getting all the suites ready at tip top shape for this season. Sounds like it was worth the investment. Phyllis Hall More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 January 2016 via mobile

Hillcrest is the best value on St John. The units are older but have been updated and clean. The owner is very friendly. The fridge is well stocked with breakfast essentials and a wide assortment of libations at no extra charge. A short walk to downtown. We recommend Hillcrest.

Thank Jim S
Fort Atkinson, Wisconsin, United States
Level Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 17 December 2015

We had read reviews before coming, and were pleasantly surprised by this guest house. Phyllis was very welcoming, and put us in the apartment where she grew up, and explained that other rooms had been added as money for additions became available. The space was more than we needed; a living room with table and chairs, couch, other seating and... More 

1 Thank BadgerBob67
Denver, Colorado
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 November 2015

Phylis is very nice and hospitable. The room is clean and bright. The kitchen is small if you intend to do much cooking. There is no stove or oven. We planned on doing much of our own cooking and found it to difficult to create dinners. Hot plates are what you will be using in a very small space. We... More 

1 Thank Brian-AmyinDenver
Nassau, New Providence Island
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 March 2015

i was very unsatisfied by another very expensive hotel for the value on St John Island. And i had a good surprise with this guest house : not luxery, but confortable and fair rate compared to some other hotels on the island. Also closed to the city and a beautiful view on the bay. To be improved ; the wifi... More 

3 Thank melimelo m
hillcreststjohn, Owner at Hillcrest Guest House, responded to this review

Thank you for your kind words. Choice has FINALLY decided to upgrade their service May 5, 2015. Made sure I put the year. LoL. Here is the letter being sent to their customers. [ I PICKED UP THE NEW MODEM LAST WEEK.] Dear Phyllis, We see that you haven’t come to pick up your new modem yet. In order to... More 

New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 February 2015

Phyllis is sweet and very hospitable, and this is a great location if you don't mind the hill, but unfortunately the place is showing signs of neglect and is overpriced. We stayed in the Caribbean Ocean View Suite. The refrigerator was rusty, the furniture was missing handles and the mattress was the worst one I've ever encountered in a hotel... More 

4 Thank Quorm
hillcreststjohn, Owner at Hillcrest Guest House, responded to this review

The Caribbean Ocean View Suite Mattress was updated last year with a BRAND NEW MATTRESS, so not sure what the issue was. Guest sometimes do some minor damage and I may not catch it. The cost of living on St. John determines the price of the suites. Included in the cost is the complimentary menu of bacon, eggs, muffins, international... More 

Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 January 2015 via mobile

This place had great hospitality and the rooms were very nice. The outside deck had an amazing view overlooking the island. It was a short downhill walk to the night life. Negative side is that it is difficult to get a taxi to pick you up here. We had to walk down the hill to find one. Great stay!

2 Thank Matt S
Walnut Creek, CA
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 December 2014

Location, location, location! Hillcrest Guest House is located in downtown Cruz Bay on a hill overlooking the bay. You can walk to restaurants and shopping but will want a taxi back up the hill. We rented a car in St. Thomas at the airport and took the car barge from RedHook to Cruz Bay. Getting to the Hillcrest is difficult... More 

4 Thank ConnieP
1 review
Reviewed 26 December 2014

Phyllis is fabulous! My friend Katie and I had a great stay! The place was so convenient with full kitchen, living area, comfortable bed and clean bathroom. Thd fridge was stocked with complimentary food and drink. A very short distance to downtown with great views. I will definitely be returning to this location!!!!

Thank Emily C

101 photos of this hotel

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Room/Suite (17)
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Pool/Beach Area (4)
Bathroom (2)
Other (33)

Management photos: Courtesy of the property manager

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Room/Suite (7)
Family/Play Areas (1)
Dining (1)
Hotel & Grounds (4)
View from Room (3)
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  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Hillcrest Guest House is a romantic accommodation with million dollar ocean and garden views. $185 to 235/day. 2 day minimum ... more   less 

Additional Information about Hillcrest Guest House

Address: Number 157 Estate Enighed, Cruz Bay 00831-0033, St. John
Region: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Price Range: ₹ 14,158 - ₹ 18,603 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hillcrest Guest House 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hillcrest Guest House Hotel Cruz Bay
Hillcrest Guest House St. John/Cruz Bay
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Questions & Answers

Here's what travellers have asked, with answers from Hillcrest Guest House staff and other travellers.
4 questions
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Questions? Get answers from Hillcrest Guest House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is apparently one rental that has a full kitchenette and might be good for those planning to cook in most of the time.”
 of 5 bubbles wilsonemct, 10 Mar 2016 | Read review
“I would ask for the lower apartment where the owner once lived, but ask if the kitchen sink works.”
 of 5 bubbles BadgerBob67, 17 Dec 2015 | Read review
“The room closest to the window next to the deck shown in picture is probably the best view and provides use of the same said deck.”
 of 5 bubbles Brian-AmyinDenver, 14 Nov 2015 | Read review
“the suite has the best view”
 of 5 bubbles melimelom2014, 24 Mar 2015 | Read review
“Any room here is great.”
 of 5 bubbles TrishaG269, 3 Nov 2014 | Read review
5 of 5
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