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23/10/2017 24/10/2017
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    The Westin St. John Resort Villas

    300b Chocolate Hole Road, 00831, St. John
    Hotel website
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    23/10/2017 24/10/2017
    Traveller (1580)
    Pool & Beach (490)
    Room & Suite (364)
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    Overview
    • Excellent38%
    • Very good34%
    • Average14%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “cruz bay” (499 reviews)
    “trunk bay” (241 reviews)
    “bedroom villa” (139 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from The Westin St. John Resort Villas
    Special Offer: Sunsational Savings
    Hotel deals
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    Rooms
    23 Oct24 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (2,957)
    There are newer reviews for The Westin St. John Resort Villas
    See the most recent reviews
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    1,551 - 1,555 of 2,940 reviews

    Reviewed 13 March 2013

    We stayed for 6 nights. Our room was nice although we have stayed at nicer westins. The location is great and staff was helpful and friendly. The grounds are beautiful. We enjoyed the breakfast buffet every day with nice pastries, fresh fruits and many other...More

    1  Thank drkec
    Response from GMMikeRyan, General Manager at The Westin St. John Resort VillasResponded 20 March 2013

    Thank you for sharing your comments regarding your recent stay. I was pleased to learn that you found the Westin St. John property to be beautiful and that you enjoyed your room accommodations, our helpful and friendly staff, and delicious dining options. I was also...More

    Reviewed 12 March 2013

    We were here for a week and loved what we found. The Westin has begun a large update of the property. Guest rooms now have heavenly beds and showers. The grounds are incredible. Still needs some updates to some common areas and bathrooms. If they...More

    3  Thank DukeofTravel
    Response from GMMikeRyan, General Manager at The Westin St. John Resort VillasResponded 20 March 2013

    Thank you for noticing our improvements and for posting a review on Trip Advisor. We plan to continue improving so that we may ensure we are providing our guests with a refreshing stay, so we sincerely appreciate your feedback. Thank you again and we hope...More

    Reviewed 12 March 2013

    The resort itself was amazing , however, a bit tired, lobby needs help but what kept our rating from being over the top, a number, indeed not all of the staff need to raise the bar on customer service. I was told in a very...More

    Thank AlanArizona
    Response from GMMikeRyan, General Manager at The Westin St. John Resort VillasResponded 20 March 2013

    Many thanks for your feedback and for sharing it both on Trip Advisor and on Starwoodhotels.com. It is my understanding that your Starwood review was also addressed and that your concerns have been passed on to appropriate departments. Again, please accept our apologies for the...More

    Reviewed 11 March 2013

    My husband and I just came back from a very relaxing trip to the Westin on St John.We come here twice a year and things are getting better and better. We stayed in the villas up the hill. They have been recently remodled and look...More

    1  Thank AmericanParadise
    Response from GMMikeRyan, General Manager at The Westin St. John Resort VillasResponded 20 March 2013

    Thank you for your feedback and for your consistent loyalty to The Westin St. John. I thoroughly enjoyed hearing that you visit us twice a year, and even more so, I enjoyed hearing that you continue to see improvement each and every time. I want...More

    Reviewed 9 March 2013

    We have stayed at the Westin on 5 different occasions, but the last trip may be our last. The service is going down hill fast. They are adding new villas, but the rest of the resort including service staff is not changing....same number of treadmills,...More

    5  Thank roberth8867
    Response from GMMikeRyan, General Manager at The Westin St. John Resort VillasResponded 11 March 2013

    We hate to read that your most recent stay with us may be your last and we hope that you will reconsider and return to stay with us again. I want to thank you for sharing your review and for your consistent loyalty to both...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 399 - US$ 1,164 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in St. John
    • #3 Luxury Hotel in St. John
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Priceline, TravelUp, Cancelon, Hotwire, Agoda and HotelQuickly so you can book your The Westin St. John Resort Villas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. John
    • Also Known As
    • The Westin St. John Resort Villas Caribbean
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    Traveller (1580)
    Pool & Beach (490)
    Room & Suite (364)
    Dining (118)
    Hotel & Grounds (940)
    Bathroom (32)
    Family and Play Areas (20)
    Business Centre & Event Rooms (3)
    Nearby
    Emerald Beach Resort
    1,812 reviews
    18.76 km away
     
    Caneel Bay Resort
    764 reviews
    2.31 km away
     
    Gallows Point Resort
    859 reviews
    1.50 km away
     
    Point Pleasant Resort
    727 reviews
    8.68 km away
     
    Nearby Restaurants
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    1.20 km away
    Sam & Jack's Deli
    801 reviews
    .71 km away
    North Shore Deli
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    1.25 km away
    Extra Virgin Bistro
    695 reviews
    1.14 km away
    Nearby Attractions
    Bordeaux Mountain Trail
    16 reviews
    1.14 km away
    Cruz Bay Watersports
    2,056 reviews
    .12 km away
    Kekoa Sailing Expeditions
    816 reviews
    1.24 km away
    St. John Experience Gallery
    28 reviews
    1.25 km away
    Ask a question
    Questions & Answers
    Phyllis P
    11 September 2017|
    Answer
    Response from Margaret S |
    We were at the Westin during Irma. The property is closed for the rest of the year. There was extensive damage all over the property and the island is suffering.
    0
    Votes
    Dbarbarapit
    8 September 2017|
    AnswerShow all 7 answers
    Response from zano321 | Reviewed this property |
    I would contact the resort in a few days and see what they say.
    2
    Votes
    Room Tips
    "We stayed at Building 27 and it was the most spacious of all the other buildings."
    Read review
    "Ask about size of room and window"
    Read review
    "The third floor of Building 21 will give you a nice ocean view, but it is not ocean front."
    Read review
    "Please ask for a room near the pool or with a good view of the Bay."
    Read review
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