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09/07/2017 10/07/2017
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    The Ritz-Carlton Club, St. Thomas

    Great Bay, 00802, St. Thomas
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (220)
          Room & Suite (38)
          Pool & Beach (33)
          The Ritz-Carlton, St. Thomas
          1,024 reviews
          #3 of 22 hotels in St. Thomas
           
          Point Pleasant Resort
          687 reviews
          #1 of 5 hotels in East End
           
          Frenchman's Reef & Morning Star Marriott Beach Resort
          4,277 reviews
          #2 of 7 hotels in Charlotte Amalie
           
          Secret Harbour Beach Resort
          904 reviews
          #1 of 1 hotels in Benner
           
          Overview
          • Excellent76%
          • Very good18%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “coconut cove” (25 reviews)
          “lady lynsey” (19 reviews)
          “grand palazzo” (14 reviews)
          Free Wifi
          Free Parking
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Kitchenette
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Babysitting
          Private Balcony
          All hotel details
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          The Ritz-Carlton, St. Thomas
          1,024 reviews
          #3 of 22 hotels in St. Thomas
           
          Point Pleasant Resort
          687 reviews
          #1 of 5 hotels in East End
           
          Frenchman's Reef & Morning Star Marriott Beach Resort
          4,277 reviews
          #2 of 7 hotels in Charlotte Amalie
           
          Secret Harbour Beach Resort
          904 reviews
          #1 of 1 hotels in Benner
           
          Write a Review
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          Reviews (243)
          Traveller rating
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          There are newer reviews for The Ritz-Carlton Club, St. Thomas See the most recent reviews

          51 - 55 of 241 reviews

          Reviewed 15 May 2016

          We have been to the Ritz Carlton Club in St Thomas 3 times over the past 3 years. The first 2 years were amazing ... 2016?? Not so amazing. The Ritz Carlton has just sold to a new company and you can tell the difference....More

          4  Thank C c
          Response from Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. ThomasResponded 7 June 2016

          Dear C c, Thank you for your review of our property. I apologize for the issues you faced during your stay here at the Ritz-Carlton Club, St. Thomas. I appreciate your feedback and I will pass it along to the respective departments. We hope to...More

          Reviewed 1 May 2016 via mobile

          We just returned from our week long family vacation in a two bedroom residence. We traveled with my parents, a friend of ours and my daughter who celebrated her first birthday on this trip. The service was fantastic, every step of the way. We checked...More

          2  Thank Jenilla
          Reviewed 11 April 2016

          Our week long stay was exceptional. We stayed in a 3 BR unit on the 3rd floor of the Iris Building. We enjoyed the beach and the pool. The beach staff will provide "set ups" that include a chair cover and a towel. Foam rafts...More

          2  Thank Hoyaken
          Response from Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. ThomasResponded 13 April 2016

          Dear Hoyaken, Thank you for review. I am delighted to hear that your week here with us was exceptional! Our Club Reception on Monday nights is one of my favorite events so I am glad that you were able to enjoy it as well. I...More

          Reviewed 7 April 2016

          This is our 5th time staying on the Club side. Had an awesome housekeeper Elvi who did a great job. They've added additional lounge chairs to the beach and these awesome floats for the pool and ocean. Giant Jenga was a great addition and used...More

          3  Thank qwes
          Response from Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. ThomasResponded 13 April 2016

          Dear qwes, Thank you for your detailed review. am especially glad that your family enjoyed our Easter egg hunt. It is an event that the Ladies and Gentlemen look forward to every year during Easter time! I appreciate your feedback and I will make sure...More

          Reviewed 5 April 2016

          We rented a suite in the Haleconia building ,2 bedrooms and 2 bathrooms and honestly, it was like a fully furnished ,deluxe apartment! Spotless clean, fully stocked kitchen with a stove top,microwave, pop up toaster,blender, all the crockery and silverware you could need,cleaning supplies and...More

          1  Thank smile_in
          Response from Ritz-Carlton Cl... S, Manager at The Ritz-Carlton Club, St. ThomasResponded 13 April 2016

          Dear smile_in, I appreciate your very detailed review. I will pass along your feedback to the respective departments so we can work on fixing the problems you encountered during your stay. We hope to see you back in St. Thomas soon! - Bruce Benson, Director...More

          The Ritz-Carlton, St. Thomas
          1,024 reviews
          #3 of 22 hotels in St. Thomas
           
          Point Pleasant Resort
          687 reviews
          #1 of 5 hotels in East End
           
          Frenchman's Reef & Morning Star Marriott Beach Resort
          4,277 reviews
          #2 of 7 hotels in Charlotte Amalie
           
          Secret Harbour Beach Resort
          904 reviews
          #1 of 1 hotels in Benner
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Babysitting
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Self-Serve Laundry
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Room types
          • Suites ,
          • Kitchenette ,
          • Non-Smoking Rooms
          • Number of rooms
          • 105
          • Location
          • Caribbean >
          • U.S. Virgin Islands >
          • St. Thomas >
          • East End
          • Also Known As
          • The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands ,
          • The Ritz-Carlton Club, St. Thomas U.S. Virgin Islands
          Add Photo Photos
          Traveller (220)
          Room & Suite (38)
          Pool & Beach (33)
          Dining (5)
          Hotel & Grounds (148)
          Bathroom (6)
          Nearby
          Sapphire Beach Resort
          695 reviews
          1.56 km away
           
          Crystal Cove Beach Resort on Sapphire Bay
          360 reviews
          1.80 km away
           
          The Ritz-Carlton, St. Thomas
          1,024 reviews
          .24 km away
           
          Elysian Beach Resort
          597 reviews
          .40 km away
           
          Secret Harbour Beach Resort
          904 reviews
          1.02 km away
           
          Nearby Restaurants
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          Caribbean Fish Market
          992 reviews
          .42 km away
          Nearby Attractions
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          Questions & AnswersAsk a question
          DCS
          If we take the ferry to St John on our own can we rent a jeep at the dock/ferry area in St John?
          30 May 2017|
          Answer Show all 2 answers
          Response from peglarryethan | Reviewed this property |
          you can walk 3 or 4 blocks to find several jeep rental sites. I would suggest to book ahead of time and walk to the rental site. Another option would be to print off the addresses and map of the rental sites. Most are... More
          2
          Votes
          DCS
          What is the cost of a taxi, shuttle and/or private car to/from STT airport?
          22 April 2017|
          Answer Show all 2 answers
          Response from Elizabeth O |
          For a private taxi up to six people, its $90. I recommend using Perry Trotman's service, Presidential Limousine.
          0
          Votes
          DCS
          Is there a grocery store within walking distance?
          22 April 2017|
          Answer Show all 3 answers
          Response from Matthew M | Property representative |
          Hello DCS, thank you for your question. Unfortunately there are no grocery stores within walking distance, however, the area Redhook is only a short drive away and they have everything you can possibly need: restaurants a... More
          2
          Votes
          Room Tips
          "Higher floors have nice views of the ocean. First floor units have direct access to the pool deck."
          Read review
          "Make sure the Master Suites doesn't smell and the a/c in that room works"
          Read review
          "choose a top floor too much noise"
          Read review
          "all rooms and locations are terrific we were on first floor across from pools, never a problem with excessive..."
          Read review
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