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The Ritz-Carlton Club, St. Thomas

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233 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Reviewed 2 days ago NEWvia mobile

My family and I had the worst experience ever in the Ritz. The second night of our stay, my son and I couldn't sleep. Our beds were infested with fleas and we were bitten all over our bodies. We asked the management to change rooms and they sent someone to take pictures of bodies to show evidence that this was...

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Helpful?
Thank Conchi V
Overland Park, KS
Reviewed 1 week ago

To start our vacation on St. Thomas we had a couple nights at the Ritz-Carlton Club location and absolutely enjoyed our stay there. Even though the weather didn't allow us to enjoy the full comforts of beach and pool we were still able to relax and enjoy the amenities on the property. All the staff around the pool, the bar...

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1Thank OPtravel4fun
north carolina
Reviewed 2 weeks ago

the ritz club resort is outstanding, the staff is fantastic and the facilities are fantastic. everything is taken care of in a first class manner. the staff is always friendly and helpful. the spa and restaurants are terrific. would definitely recommend the ritz carlton club to anyone needing first class experience

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1Thank crock28459
Chicago, Illinois
Reviewed 2 weeks ago via mobile

This facility is fantastic. The accommodations are luxurious and the view from the balcony of our apartment was magnificent. Plenty of activities for children including kayaking, snorkeling and paddle boarding in the adjacent Ritz Carlton hotel. Nice beach too for relaxing or swimming. The overall service was also very good. The restaurants at the club and hotel are generally very...

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1Thank ZES52
Fishers, Indiana
Reviewed 3 weeks ago via mobile

We thoroughly enjoyed a week here. We ought the week would be good and it exceeded every expectation. The Club area is idyllic. And exploring the island is a lot of fun. Just stay away from Charlotte Amalie when the Cruise ships are in. Otherwise Charlotte Amalie has a lot to offer in the way of shopping and restaurants. Each...

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1Thank DMJA21
Norfolk, England
Reviewed 4 weeks ago

We stayed at the residence resort for 1 week with friends. The service in the breakfast restaurant is very poor. You wait a long time for the waitress and then she forgets half the order. No refills of dinks unless you ask and then ask again. We asked the reception to hold our luggage for a week while we go...

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Thank PilotPA46
Boston, Massachusetts
Reviewed 10 March 2017

From check in to check out everyone and everything was perfect. Will definitely be back again next year. Nicely appointed villas with 2 beds/2baths. Full kitchens along with living rooms, dining rooms, and balconys with Ocean Views.

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1Thank AJ1854
Riverside, Connecticut
Reviewed 20 February 2017

My family just returned from a week's stay at the Ritz Club in St Thomas. We had an amazing time last year and I didn't think it could get any better but I was wrong! This year we were in a very nice 2 bedroom condo with a full kitchen in the Iris building. The rooms themselves were beautiful and...

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2Thank NMoore1228
Los Angeles, California
Reviewed 17 February 2017 via mobile

What an ahhhhhhmazing stay at the Ritz Carlton Vacation Club!!! Our honeymoon has been filled with so much love & an impeccable experience. As we approach our last day, we want to make sure there is no doubt about the top notch service and undeniable amenities offered at this one-of -a-kind resort. From the moment we checked in and our...

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1Thank iTravelview
Boston, Massachusetts
Reviewed 15 February 2017

If you are traveling with other couples look no further. This place is perfect in every way. What a beautifully appointed 2 bedroom condo overlooking the bay. Talk about the best of both worlds-homey and comfortable and the Ritz hotel right next door. Two restaurants on site with excellent food and service. Great pool and beach service that the Ritz...

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1Thank NuclearMamma

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Breathtaking natural beauty right on the beach. A bounty of outdoor adventure with perpetually perfect climate are just a few of the reasons why St. Thomas attracts the savy traveler from around the world. Everything the Ritz Carlton is famous for but raised to a higher level in these stunning private residences. ... more   less 

Additional Information about The Ritz-Carlton Club, St. Thomas

Address: Great Bay, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Number of rooms: 105
Also Known As:
The Ritz-Carlton Club, St. Thomas Hotel u.s. Virgin Islands
The Ritz-Carlton Club, St. Thomas U.S. Virgin Islands
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Club, St. Thomas staff and other travellers.
25 questions
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Questions? Get answers from The Ritz-Carlton Club, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms and locations are terrific we were on first floor across from pools, never a problem with excessive noise etc”
crock28459, 10 Apr 2017 | Read review
“We stayed at the villas, not the hotel. I don't believe there is a bad room/villa on the property. Ocean front.”
AJ1854, 9 Mar 2017 | Read review
“We had a corner room on the top floor”
NuclearMamma, 14 Feb 2017 | Read review
“Glass doors keep pool and ocean noise out. Higher floors have the best views due to palm trees.”
brainman64, 17 Jan 2017 | Read review
“We stayed on the 4th floor in the Iris building. Perfect location to the Villa side bar and pool. Great view.”
Shelly1210, 13 Jul 2016 | Read review
5 of 5