We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sugar Bay Resort & Spa

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sugar Bay Resort & Spa
Sugar Bay Resort & Spa
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,010 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,004: English reviews
Start your review of Sugar Bay Resort & Spa
 Click to rate
Sayreville, New Jersey
Reviewed yesterday NEW

the room was very nice. Fantastic views clean. the staff was friendly, and went out of there way to help in any way they could. the mangers and staff had good advise of places to go, and sites to see out side the resort. overall the experience was very good.

 Report
Helpful?
Thank lopesmal24
Reviewed yesterday NEWvia mobile

The people are so friendly. The food was outstanding. Recommend getting all-inclusive because it pays for itself. The room was great and recently remodeled. Chicken, cats, and iguanas are around the resort but that didn't bother us.

 Report
Helpful?
Thank Nate M
Reviewed yesterday NEW

The resort is very large and our first impression on check-in wasn't the best. The front desk check-in person needs some customer service training. Once we were checked in though, we met some very friendly staff who helped turn our frowns upside down. First, a big shout out to the very happy pool bar server Brei Anna. She was an...

 Report
Helpful?
Thank Kathy K
Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

I booked a massage in the beginning of march. The staff was fantastic, the receptionist Denesa (I think) made me laugh from my entrance to leaving. My massage therapist Brenda was the bomb‼ definitely worth it.

 Report
Helpful?
2Thank lidsayy_2
Reviewed 3 days ago NEW

We got a lot of problems with this hotel except for the staff. The staffs are really nice, especially Donna. She accompanied me to light my way through my room, cause the power is out and my phone is out of battery. My friends and I appreciated her efforts that she's looking for some ways just for our requests. We...

 Report
Helpful?
1Thank Ashley Kelly C
El Dorado Hills, California
Reviewed 3 days ago NEW

We had arrived on 01/21/2017 and departure on 01/28/2017. We have not received a response or a printout of our bill.We were billed twice for the amount of 1756.00.They will not contact us or Citi Bank

 Report
Helpful?
Thank Nona07
Columbia
Reviewed 3 days ago NEW

In my view, this is really a 3.5 star resort. Property is pretty and expansive and all employees seemed quite friendly and were helpful if we asked for something. Ocean view room was nice, clean and I felt the decor was current. Yes there were nicks and dings here and there and the shower leaked but overall the room was...

 Report
Helpful?
2Thank scaim
Charlotte, North Carolina
Reviewed 4 days ago NEW

good resort would return. great staff. food was good but could be better. drinks were okay depends on the bartender and your tips. lol. also please remove the domestic cats and roosters off the resort. heard cat fights 3-6 am in the morning. need resort transportation from airport and back within inclusive package.

 Report
Helpful?
1Thank horaceoli72
Portsmouth, New Hampshire
Reviewed 4 days ago NEW

Our trip home was cancelled on American and we were 1st sent to a hotel with no rooms available before we were booked at Sugar Bay. We arrived exhausted and hungry at 10 pm with a one year old. Because of our canceled flight the restaurant was packed and there was a 45 min wait. My husband asked Lissa at...

 Report
Helpful?
1Thank blueviolet105
Reviewed 5 days ago NEWvia mobile

Austentatious Spa Day Experience Today @ Sugar Bay Resorts' Spa. From appoinyment at 10:30am....well actually I ran late, and it was no problem at all. The entire staff was remarkable: Laura, Gary, Ann, & are so professional and attentive. They turned my stress filled week into a New Beginning Excellent Experience I will never have any where else, believe me...

 Report
Helpful?
Thank Cathy B

1,488 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1105)
Viewed
Pool/Beach Area (192)
Viewed
View from Room (111)
Viewed
Hotel & Grounds (166)
Viewed
Room/Suite (120)
Viewed
Dining (50)
Viewed
Bathroom (26)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
1:10
Videos (1)
Viewed
Other (435)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (362)
Viewed
Amenities (48)
Viewed
Beach (19)
Viewed
Beach Pool (23)
Viewed
Garden Plus Room (29)
Viewed
Interior Pool (26)
Viewed
Oceanview Room (34)
Viewed
Oceanview Suite (40)
Viewed
Premium Oceanview Room (33)
Viewed
Dining (60)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (8)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (6)
Viewed
Room/Suite (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near East End
1.6 km away
Crystal Cove Beach Resort on Sapphire Bay
6.6 km away
Frenchman's Reef & Morning Star Marriott Beach Resort
3.4 km away
The Ritz-Carlton, St. Thomas
The Ritz-Carlton, St. Thomas
#3 of 22 in St. Thomas
954 reviews
Show Prices
Show Prices
Show Prices
5.1 km away
Bolongo Bay Beach Resort
Bolongo Bay Beach Resort
#1 of 1 in South Coast
1,169 reviews
0.3 km away
Point Pleasant Resort
Point Pleasant Resort
#1 of 5 in East End
630 reviews
8.4 km away
The Westin St. John Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more   less 

Additional Information about Sugar Bay Resort & Spa

Address: 6500 Estate Smith Bay, 00802-1350, St. Thomas (Formerly Dreams Sugar Bay)
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Price Range: ₹ 12,680 - ₹ 32,810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sugar Bay Resort & Spa 4*
Number of rooms: 294
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Cheap Tickets, Travelocity and Hotels.com so you can book your Sugar Bay Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Sugar Bay Hotel
Wyndham Sugar Bay Resort St Thomas
Wyndham Hotel St Thomas
Wyndham St Thomas
Wyndham East End
East End Wyndham
Wyndham Sugar Bay St Thomas
Sugar Bay Resort & Spa St. Thomas, U.S. Virgin Islands
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sugar Bay Resort & Spa staff and other travellers.
250 questions
Ask a question

See all questions (250)

Questions? Get answers from Sugar Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with views of the water, very nice.”
 of 5 bubbles lopesmal24, 22 Mar 2017 | Read review
“ocean view”
 of 5 bubbles ashleykellyc, 20 Mar 2017 | Read review
“South side overlooking the ocean”
 of 5 bubbles Nona07, 20 Mar 2017 | Read review
“Ocean View”
 of 5 bubbles scaim, 20 Mar 2017 | Read review
“get the partial ocean view room.”
 of 5 bubbles horaceoli72, 19 Mar 2017 | Read review
5 of 5