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Windward Passage Hotel

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Traveller (290)
Room & Suite (122)
Pool & Beach (38)
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Overview
  • Excellent11%
  • Very good24%
  • Average31%
  • Poor16%
  • Terrible18%
4 Apr 2018
“Nice Place!!!”
9 Aug 2017
“6 week stay - ok, bar staff friendly, breakfast not great and slow”
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Bar/Lounge
3 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (725)
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261 - 265 of 691 reviews
Reviewed 16 March 2015

just a one night stopover underway to BVI and it was ok for that purpose. Hotel probably was great x years ago, but now appears a little worn. Not much smiles and friendliness to see from the staff. Price-wise ok.

1  Thank Christian N
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 20 March 2015

Thank you for the time in submitting your review. Your comments have been forward to the Management Staff which they take very seriously. Regards, Guest Relations

Reviewed 16 March 2015 via mobile

Was in town just one night for business. The pics online look very nice but it is not the same when you arrive. Linens, towels and bathroom were of average cleanliness. My room view looked out to a baseball field with a game in progress...More

1  Thank CaptainPC12
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 20 March 2015

Thank you for taking the time to submit your review. Your comments have been forward to the Management staff which they take very seriously. Regards, Guest Relations

Reviewed 14 March 2015 via mobile

We only stayed here overnight before our weeklong sailing trip and one overnight as we returned before our flight back home. I'm very disappointed in the service (or lack thereof) and also the price you pay for a bed made in the 1980's (squeaky and...More

1  Thank CEY41
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 20 March 2015

Thank you for your time in submitting your review. Your comments have been forward to the Management Staff. Regards, Guest Relations

Reviewed 14 March 2015

We stayed here on a recent trip to St. John. We needed an extra night and the location was great to the downtown shopping district. The room on the water front was ok, the toilet would not flush properly we had to use the waste...More

1  Thank KeyWestJunkie_62
Response from Pam K, Guest Relations Manager at Windward Passage HotelResponded 20 March 2015

Thank you for the time for submitting your review. Your comments have been forwarded to the Management staff which they take very seriously. Regards, Guest Relations

Reviewed 8 March 2015 via mobile

We stayed at sugar bay for three days and then added a fourth so we had to go someplace else, what a mistake, this place is way down the scale.but the party in the alley out side with the loud music was it.We had to...More

Thank duke606
Response from Pam K, Director of Sales at Windward Passage HotelResponded 12 March 2015

Thank you for taking the time to submit your review. Sorry for any inconveniences you endured, your comments have been forward to the Hotel Management Staff. Regards, Pam

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 141 - US$ 291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 141 - US$ 291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (290)
Room & Suite (122)
Pool & Beach (38)
Dining (32)
Amenities (38)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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hockeyeh
25 October 2017|
Answer
Response from Reaganp89 | Reviewed this property |
Reservations at windwardpassage . com is where they are telling people to cancel their rooms. If no response try messageing on Facebook. May take a little bit for refunds due to no internet at the hotel since it will be... More
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Missy050715
21 July 2017|
AnswerShow all 14 answers
Response from LauraVER88 | Reviewed this property |
I would only stay here for a night, period. It's close to the airport and ferry. I definitely wouldn't take small children here for a vacation.
2
Votes
Sarah W
17 July 2017|
AnswerShow all 2 answers
Response from Lilybeth S | Reviewed this property |
$6
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Room Tips
"Waterfont room/ nice water view, with slight noise during the day. I am city guy r so the noise was not an..."
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"Prime vacation location, dining and shopping!!!"
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"Don't stay here... trust me, there are better values on the island."
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"ASK what type of room your getting because they wont tell you, back of hotel is scary"
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