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30/7/2017 31/7/2017
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    Frenchman's Reef & Morning Star Marriott Beach Resort

    5 Estate Bakkeroe, Charlotte Amalie 00802, St. Thomas
    Hotel website
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    30/7/2017 31/7/2017
    US$ 314
    US$ 314
    US$ 314
    Traveller (2597)
    Pool & Beach (615)
    Room & Suite (462)
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    Overview
    • Excellent39%
    • Very good32%
    • Average17%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “morning star” (835 reviews)
    “aqua terra” (210 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Frenchman's Reef & Morning Star Marriott Beach Resort
    Special Offer: Receive $25 F&B credit
    Hotel packages
    Hotel deals
    The Ritz-Carlton, St. Thomas
    1,043 reviews
    #4 of 22 hotels in St. Thomas
     
    Point Pleasant Resort
    697 reviews
    #1 of 5 hotels in East End
     
    Sugar Bay Resort & Spa
    1,190 reviews
    #2 of 5 hotels in East End
     
    Emerald Beach Resort
    1,769 reviews
    #4 of 7 hotels in Charlotte Amalie
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (4,330)
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    There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
    See the most recent reviews

    2,491 - 2,495 of 4,270 reviews

    Reviewed 29 July 2014

    My family and I went in July for our vacation. We chose the Marriott because usually the rooms are clean and service is very good. This was not the case at this Marriott. The hotel and rooms needs a face lift badly. My understanding is...More

    3  Thank lkiech
    Response from Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 3 August 2014

    Thank you for your feedback. I am truly sorry you had to experience frustration due to issues with your room. It’s so important for us that each and every guest have a great experience, reviews like these give us serious pause. I really appreciate you...More

    Reviewed 29 July 2014

    Nice resort, pricey. My husband had ordered room service and the food was really bad so he complained to mgmt. who offered him a free meal with him on the next visit. When we got there, he didn't want anything to do with us. We...More

    2  Thank penny135
    Response from Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 3 August 2014

    Thank you for your loyalty to Marriott Frenchman’s Reef and Morning Star Beach Resort! I sincerely appreciate you taking the time to post this good review which also gives our leadership team the opportunity of improving our service to you. If there is anything further...More

    Reviewed 29 July 2014

    My husband and two young children (ages 4 and 6) decided to take a week long leisure vacation this summer. Despite the conflicting reviews, I booked this resort for its views and Marriott loyalty. On the same day of our arrival, I regret my decision....More

    2  Thank love2travel79
    Response from Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 31 July 2014

    Thank you for taking the time to give us your detailed review. We never want any guest to feel disappointment with their room assignment so on behalf of the team, I apologize. Although many of our members do enjoy Morning Star Resort for the proximity...More

    Reviewed 29 July 2014

    We went to this resort as part of a business travel trip. we were assigned a room in one of the towers overlooking the beach below. Great view.The rooms are pretty dated as this is an older hotel. But it is the best one on...More

    Thank travelintroutts
    Response from Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 3 August 2014

    Thank you for naming Frenchman’s Reef as the best hotel on St. Thomas. You picked the right hotel for business!

    Reviewed 29 July 2014

    I want to thank a Leah, the front desk manager, for making our trip much more enjoyable. Leah you are excellent example of true customer service. Myrtle at Coco Joes was wonderful. Ask for her when eating at this establishment. Yvonne was great too. We...More

    1  Thank K B
    Response from Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach ResortResponded 31 July 2014

    We really appreciate the thought you put into your comments. Thanks for acknowledging Leah, Myrtle, Yvonne and Dee and giving our leadership team feedback as well. It is always so nice to hear compliments of our team members and of course, our beautiful hotel grounds....More

    The Ritz-Carlton, St. Thomas
    1,043 reviews
    #4 of 22 hotels in St. Thomas
     
    Point Pleasant Resort
    697 reviews
    #1 of 5 hotels in East End
     
    Sugar Bay Resort & Spa
    1,190 reviews
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    Emerald Beach Resort
    1,769 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 258 - US$ 564 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 453
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Travelocity, TravelUp, Booking.com, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Frenchman's Reef & Morning Star Marriott Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas >
    • Charlotte Amalie
    • Also Known As
    • Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie ,
    • Marriott Frenchman`s Reef And Morning Star Beach Resort ,
    • Marriott Charlotte Amalie ,
    • Charlotte Amalie Marriott ,
    • Marriott Frenchmans Reef ,
    • Frenchmans Reef St Thomas ,
    • Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
    Add Photo Photos
    Traveller (2597)
    Pool & Beach (615)
    Room & Suite (462)
    Dining (179)
    Hotel & Grounds (1604)
    Bathroom (35)
    Business Centre & Event Rooms (16)
    Family and Play Areas (5)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Phuong D
    11 July 2017|
    Answer Show all 2 answers
    Response from itzrick | Reviewed this property |
    Our room had a small fridge but no microwave. I would guess the suite has them but you could call and ask.
    0
    Votes
    Phuong D
    11 July 2017|
    Answer Show all 6 answers
    Response from MrChrisDonohue | Property representative |
    Our resort does offer a shop for food and drink items, as well as microwaves on the premises. We look forward to welcoming all of you.
    0
    Votes
    leeannemelchor
    8 July 2017|
    Answer Show all 3 answers
    Response from MrChrisDonohue | Property representative |
    We are thrilled to hear that you had an amazing weeks' stay with us! Thank you, and we look forward to having you return again one day soon!
    0
    Votes
    Room Tips
    "Island View"
    Read review
    "Ask for an EVEN numbered room-overlooks the ocean!"
    Read review
    "Morning Star for beach front"
    Read review
    "Beach Villas are worth the extra cost"
    Read review
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