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Frenchman's Reef & Morning Star Marriott Beach Resort

Marriott HotelsUS$ 381*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 381*
US$ 381*
US$ 381*
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Frenchman's Reef & Morning Star Marriott Beach Resort
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4,218 Reviews from our TripAdvisor Community

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There are newer reviews for Frenchman's Reef & Morning Star Marriott Beach Resort
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Showing 4,160: English reviews
Petaluma, California, United States
Reviewed 16 September 2014

I spent a week at Morning Star Beach Resort and had a fabulous time! The staff were friendly and helpful, especially Boadicia, Khalilah, and Antoinette. They were gracious and went above and beyond my expectations. The grounds are beautiful and well-maintained and our room was always kept in good order. Something I have never seen in a hotel room is...

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Helpful?
3Thank Linda S
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

What a lovely review of Morning Star Beach Resort! Hearing your expectations were exceeded by the staff, grounds, cleanliness and room amenities is music to our ears. We’ll let Boadicia, Khalilah and Antoinette know their gracious service was memorable as well. We look forward to welcoming you back!

Idaho
Reviewed 15 September 2014

Our family stayed for 3 days in August. This hotel was recommended by our friend, but it was somewhat a disappointment for our family. Some of the amenities were missing or broken, and it took forever for someone to come fix those problems. Also, restaurants on site were very expensive, and the location was too far to walk to any...

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Helpful?
4Thank Travelpros2
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for your review. I am sorry to read your stay was not exactly what you were hoping it would be. We would welcome any further suggestions for improvement and can be reached at sttfrexperienceteam@marriotthotels.com. We hope for another opportunity to win your loyalty!

Jackson, Mississippi
Reviewed 15 September 2014

From check in to extending the check out because we just didn't want to leave it was friendly, fun and so exciting! The hotel is beautiful! We had an ocean view room! The staff goes above and beyond and is so friendly! The food was fantastic! Don't miss out on havana blue! the surf and turf was to die for!...

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Helpful?
1Thank Asya J
Conyers, Georgia
Reviewed 15 September 2014

So I enjoyed another stay at the Marriott Frenchman's Reef Hotel in St. Thomas US Virgin Islands. Checked in real late at about 1115 pm yet the staff was well awake and responsive. Was pleased to see that they completed the outside beautification/modified walk up and parking project. Lobby was clean and the adjacent bar was populated with folks I...

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Helpful?
Thank TERRENCE M
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you! We were honored to provide another fantastic stay for you and your group!

Glenn Dale, Maryland
Reviewed 12 September 2014

The Marriott personnel - from the front dest (Antoinette Gomez & Khalilah James) to the young lady providing towels to guests at the pool, were always helpful and very pleasant. The grounds and all the amenities were what I expect from any Marriott resort. I would stay here again!!

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Helpful?
1Thank kimjoyoung
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Please come back again soon! We will be recognizing Antoinette & Khalilah for service excellence. Thank you for this recommendation!

Reviewed 12 September 2014

I was surprised to read the negative reviews on here regarding the staff. We found the staff to be very responsive and friendly, who went out of their way to help us. During our week-long stay, we encountered two issues - the hair dryer broke one day and the air conditioning stopped working another day. However, both times I called...

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Helpful?
2Thank Bonny C
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

I am so pleased to read your family was able to enjoy all the amenities the resort has to offer. The infinity pool is not to be missed and I am thrilled your brother got to experience it! Thank you also for mentioning the warm, responsive service you experienced. We hope you will join us again soon!

Lake in the Hills, Illinois
Reviewed 11 September 2014

We stayed here, or actually in a Morning Star Beach room on the beach, back in May/June 2009 and I realized that I had never written a review. We had an absolute incredible time in St. Thomas and loved the resort! We had an all-inclusive package that we booked through a travel website, cheapcaribbean.com We ate at almost every restaurant...

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Helpful?
Thank king25
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Congratulations on the addition to your family! We sincerely appreciate you leaving this review of your honeymoon here on St. Thomas. Be sure to call ahead of your next stay so we can greet you as returning guests!

Reviewed 11 September 2014

Never again to this hotel. The stuff were unprofessional,the building which we staied smell badly and the bathroom it was dirty . The prices in the various stores in the hotel it was 3 and 4 times over from the normal prices. The hotel is a far way from the beach and in conclusion never again in this hotel.

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Helpful?
2Thank Nina L
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

I am sorry to read how your experience came up short. We welcome your comments and appreciate you letting us know what was unsatisfying. Did you know that we offer a complimentary shuttle from Frenchman’s Reef down to the Morning Star Beach? The shuttle runs every 15 minutes or sooner. We offer stairs through the scenic route to Morning Star...

Reviewed 11 September 2014

Beautiful beachfront property stayed at Morning Star Beach Resort April 2013. Celebrating my anniversary. Do not go for timeshare presentation salespeople are rude and pushy. Would have given a higher rating but I was hurt on the property by a staff member by accident. Staff was attentive but I was hurt this ruined my dinner and the rest of my...

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Helpful?
1Thank Mswashington
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

I hope that you are feeling better. Thank you for celebrating your anniversary with us in April and taking the time to share your comments and feedback. Our breakfast buffet at Aqua Terra is to die for and offers an unparalleled view of the Charlotte Amalie harbor. It is always an excellent way to start your day! We hope the...

Orange County, California
Reviewed 11 September 2014

Jeff and Dave were amazing. Very fun and very informative. I got to see a few Sea Turtles and some stingrays. If you want to do a fun activity at night I highly recommend to do the night kayaking and hopefully you will be lucky enough to have these guys as your tour guide! Very safe and fun :)

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Helpful?
1Thank Jade D
Joyce G, Director of Sales at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Thank you for naming your guides Jeff and Dave from the Adventure Center. We will let them know they did a great job! For those seeking a thrill, you can book this trip here on property or go to their webpage. It’s a great way to spend an evening!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Surrounded on three sides by stunning Caribbean ocean views, the Frenchman's Reef Resort combines modern luxury and the unique Virgin Island style of St. Thomas. The hotel features clean, crisp large guest rooms with flat screen 50"TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 

Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: ₹ 15,385 - ₹ 37,557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4*
Number of rooms: 453
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and other travellers.
259 questions
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Questions? Get answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1712 has a great Harbor view. The band in the lobby could be heard in the room but it did not bother us.”
SASMIGuy, 17 May 2017 | Read review
“Waterside, not over the patio bar (although noise ends by 10pm+-)”
Y5878SBbobw, 17 May 2017 | Read review
“Morningstar units are on the beach...high rise units are high up on reef with amazing views and pools. Pick depending on your preference.”
DaveS300, 16 May 2017 | Read review
“Avoid D Wing rooms requiring elevator access if you can't do stairs. The single elevator went out, and we were two flights from our room.”
xLennaMae, 13 May 2017 | Read review
“I did not ask for a special room but my room was super clean, wonderful and it was sunny and big and had a balcony overlooking the water.”
787vivianh, 8 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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