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Frenchman's Reef & Morning Star Marriott Beach Resort

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Frenchman's Reef & Morning Star Marriott Beach Resort
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3,885 Reviews from our TripAdvisor Community

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Showing 3,831: English reviews
Avalon, New Jersey
Reviewed yesterday NEW

We are staying in the Marriott Vacation Club which is associated with the Marriott hotel with a similar name. This place is horrible. We can barely see the water from our room, it's a long hike to any reasonable restaurant and the staff is oblivious to our concerns. I am a Platinum SPG and Gold Marriott member so I travel...

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Helpful?
Thank Nick W
Reviewed yesterday NEWvia mobile

The main hotel is really elegant. The Morningstar is more "beach" house feel. The rooms are large and comfortable free wifi and rum punch as a welcome drink. A shuttle ferries you to and from the main and the morningstar houses. Many bars to choose from too.

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Helpful?
Thank Anect-Rafi M
Dallas, Texas
Reviewed 2 days ago NEWvia mobile

Currently staying here till Friday. The hotel seems old and musty and is in need of a cosmetic makeover. Views are nice but rooms not so nice. Very below average by Marriott standards. I am actually surprised that Marriott puts their brand on this. Drinks are expensive too and although the hotel has several pools they are also in need...

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Helpful?
1Thank Paul F
Lakeside, MT
Reviewed 2 days ago NEWvia mobile

A very nice sail around the harbor area. In spite of a full boat service was speedy and the food was decent considering the logistics. My only complaint: Loud island music blaring the whole time. I would have preferred enjoying the tranquility of the ocean.

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Helpful?
Thank Bob205
Reviewed 3 days ago NEW

Highly recommend the Cat Turtle Cove Sail & Snorkel excursion. We booked the trip through our NCL excursions and were not disappointed. Jodi, Joe, and the rest of the crew were great. Jodi went out of her way to make it a great trip. Definitely one of the highlights of our week long cruise. Saw probably a dozen turtles plus...

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Thank Brian W
UK
Reviewed 4 days ago NEW

We had originally booked for six nights but checked out after just one. Our arrival didn't start well when deciding to have a cold drink at the bar the girl serving totally ignored us and continued her conversation with her friend for over five minutes. Then she turned on the false charm which felt totally insincere. Our room overlooked the...

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Helpful?
1Thank Henryhorn
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Henryhorn, My apologies for not exceeding your expectations. We feel so passionately about wanting every one of our guests to be happy that it’s disappointing to hear when we fall short. As much as we want to be the perfect hotel for everyone, we know that no hotel can be all things to all guests. Different travelers value different...

Reviewed 4 days ago NEW

Very nice hotel in a great location. There are nice rooms with ocean views. The restaurants are good but the service can get a bit overwhelmed and slow. Hard to get a table at times too. Shuttles available to their sister properties but no shuttle to shopping or airport but taxis are available. We enjoyed takng the water taxi to...

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Helpful?
2Thank TravelTalesBlog
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear Traveltalesblog, Thank you for being a guest! Our location is in a brilliant spot on the island. . We’re 5 miles from the airport, just a short scenic taxi ride along the harbor of Charlotte Amalie. The town is noted as being the oldest and most historic, specializing in shopping, dining and jewelry stores. On the other side of...

Jacksonville Beach, Florida
Reviewed 5 days ago NEWvia mobile

Booked this resort based on all the positive reviews and have to say I was overall disappointed given the disrepair of the resort. For close to $300/night I expected a better maintained property. Many public areas with chipped paint, gouges in walls, spider webs on patio balcony railing, moldy smell in room, to name a few items not up to...

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2Thank wdeertz
Cary, North Carolina
Reviewed 5 days ago NEW

Highly recommend going on this outing. The catamaran is a beautiful boat and the crew, Ryan, Mason and Jodi are awesome. We cruised out to Turtle Cove, and the crew had everything we needed including instructions and snorkel gear. Jodi gave a fantastic tour in the water. She is very knowledgeable and goes out of her way to make sure...

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Helpful?
Thank LFD2015
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear LFD2015, Wow! Great recommendations of one of the most popular attractions! I will definitely make sure all those mentioned are given kudos. The Adventure Center attracts excellent team members that truly love the waters of the Caribbean. For those planning a St. Thomas vacation, explore all the tours offered through the Adventure Center website. There is also a dedicated...

Reviewed 6 days ago NEWvia mobile

After reading hundreds of reviews about this property and reading the hotel manager's reply/response, I called the pre-arrival dept several times during their business before we arrived to discuss our reservation and room options during our stay. Calling two weeks ahead did not help us. We never received a return call. Once there, we were assigned an oceanview room (#1734)...

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2Thank PeeJayonthego
FReef_MGMT, Manager at Frenchman's Reef & Morning Star Marriott Beach Resort, responded to this review

Dear PeeJayonthego, Thank you for your recent stay. Your feedback is highly appreciated and I can understand the frustration for not having your calls responded to; certainly that is not what Frenchman's Reef wants to provide to our valuable customers. I am investigating these communications in order to take the appropriate actions needed to avoid the recurrences of this type...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Surrounded on three sides by stunning Caribbean ocean views, the Frenchman's Reef Resort combines modern luxury and the unique Virgin Island style of St. Thomas. The hotel features clean, crisp large guest rooms with flat screen 50"TVs. Experience new resort features including an infinity pool, children's splash zone, adult infinity pool with bar; and private spa pool. Our Lazule Sea Spa is now open featuring extensive treatment rooms, salon, state of the art fitness center, and private spa pool with cabanas. Aqua Terra is one of three restaurants at Frenchman's Reef which features spectacular views of the Charlotte Amalie harbor. Our mission is to host you brilliantly... To make your every event and stay with us unforgettable and effortless. Come visit us at Marriott Frenchman's Reef and Morning Star Beach Resort and discover the most luxurious vacation destination in the US Virgin Islands. ... more   less 

Additional Information about Frenchman's Reef & Morning Star Marriott Beach Resort

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Price Range: ₹ 19,222 - ₹ 45,347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Frenchman's Reef & Morning Star Marriott Beach Resort 4*
Number of rooms: 453
Reservation Options:
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Also Known As:
Marriott Frenchman`s Reef And Morning Star Beach Resort
Marriott Frenchman`s Reef & Morning Star Beach Hotel Charlotte Amalie
Marriott Charlotte Amalie
Charlotte Amalie Marriott
Marriott Frenchmans Reef
Frenchmans Reef St Thomas
Frenchman's Reef & Morning Star Marriott Beach Resort St. Thomas/Charlotte Amalie
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Questions & Answers

Here's what travellers have asked, with answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and other travellers.
198 questions
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Roanoke, Virginia

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Questions? Get answers from Frenchman's Reef & Morning Star Marriott Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply do not stay here. The hotel half of the property is much better.”
 of 5 bubbles nickw606, 8 Dec 2016 | Read review
“Away from elevators”
 of 5 bubbles Coquiviris, 3 Dec 2016 | Read review
“We booked island view but asked for an upgrade when we arrived, if available, and we got a room with sea view.”
 of 5 bubbles tisag_13, 1 Dec 2016 | Read review
“Oceanfront rooms on the upper level of Seacliff Towere are the best.”
 of 5 bubbles amlcoco, 1 Dec 2016 | Read review
“Like high rooms on ocean side for the Reef and beach-front for Morning Star”
  • sunset from room
 of 5 bubbles CraigJ800, 29 Nov 2016 | Read review
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