We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/10/2017 2/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Message from TripAdvisor: This place is temporarily closed.

    The Ritz-Carlton, St. Thomas

    6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
    Hotel website
    Save
    Lowest prices for your stay
    1/10/2017 2/10/2017
    No availability for your dates from these sites
    Traveller (707)
    Pool & Beach (129)
    Room & Suite (100)
    Point Pleasant Resort
    727 reviews
    #1 of 5 hotels in East End
     
    Emerald Beach Resort
    1,812 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    Caneel Bay Resort
    764 reviews
    #1 of 1 hotels in Caneel Bay
     
    Gallows Point Resort
    859 reviews
    #3 of 4 hotels in Cruz Bay
     
    Overview
    • Excellent64%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club level” (88 reviews)
    “lady lynsey” (44 reviews)
    “water sports” (63 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, St. Thomas
    Special Offer: Save up to 30%
    Hotel packages
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Point Pleasant Resort
    727 reviews
    #1 of 5 hotels in East End
     
    Emerald Beach Resort
    1,812 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    Caneel Bay Resort
    764 reviews
    #1 of 1 hotels in Caneel Bay
     
    Gallows Point Resort
    859 reviews
    #3 of 4 hotels in Cruz Bay
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all St. Thomas hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a32c11158c414042bf246e1af96894ad", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":149038,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a32c11158c414042bf246e1af96894ad","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"The Ritz-Carlton, St. Thomas","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImEzMmMxMTE1OGM0MTQwNDJiZjI0NmUxYWY5Njg5NGFkIiwiQUlLIjoiNGQ1ZWE5NGM0NzY5NDVjZDkzY2JhNWM3NzYwZWI4ZWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": null, "hasDates": true, "hacComplete": true, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (1,080)
    There are newer reviews for The Ritz-Carlton, St. Thomas
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    821 - 825 of 1,051 reviews

    Reviewed 9 February 2015

    We stayed there just for one night, but I have to say service was excellent!! People very friendly and very helpfull. Our room was nice, with a baclony and great batroom with double sink, tub and shower. Would definitelly go back, if it would not...More

    1  Thank forjoes01
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 12 February 2015

    Dear forjoes01, Thank you so much for sharing your great experience at our resort. I'm especially happy to see that you enjoyed our service, and agree that our Ladies and Gentlemen are exceptionally friendly and helpful. Thank you again for sharing, and I hope to...More

    Reviewed 9 February 2015

    Stayed club level for 4 nights. Nothing overwhelmed me as being Ritz. The club level was good, but doens't stack up to other Ritz's by any means - for example - running out of certain beverages and simply not really caring, no offer to find...More

    7  Thank LoveToTravelBoonton
    Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 9 February 2015

    Dear LovetoTravelBoonton, Thank you for taking the time to write feedback regarding your stay at our resort. You'll be pleased to hear that we're currently working on heating our swimming pool and will be done with this project very shortly. Thank you also for sharing...More

    Reviewed 8 February 2015

    To be clear, I am NOT a fan of St Thomas. Let's get that out of the way on the front end. St Thomas for us is a place one must stop for a day or an overnight to get to the fabulous other islands...More

    3  Thank keith3213
    Reviewed 5 February 2015

    The staff was wonderful - very friendly and helpful. Food and drinks were available all day. Free equipment to use: paddle boards, catamarans, kayaks, snorkel gear. We were outside playing on the beach or in the pool all day.

    4  Thank S B
    Reviewed 4 February 2015

    I just returned from the ritz and have been to this property at least 7-8 times in the past 6 years. The service and amenities right now are absolutely horrible compared to years past. The main restaurant Bleuwater is now closed for dinner sun-wednes and...More

    17  Thank bloom1246
    Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 6 February 2015

    Dear bloom1246, Thank you for taking the time to share your experience at our resort. I’m sorry that we did not meet your expectations, but know that we will take your comments into consideration as we look to improve the experience for future guests. I...More

    Point Pleasant Resort
    727 reviews
    #1 of 5 hotels in East End
     
    Emerald Beach Resort
    1,812 reviews
    #4 of 7 hotels in Charlotte Amalie
     
    Caneel Bay Resort
    764 reviews
    #1 of 1 hotels in Caneel Bay
     
    Gallows Point Resort
    859 reviews
    #3 of 4 hotels in Cruz Bay
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 361 - US$ 1,479 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in St. Thomas
    • #2 On the Beach Hotel in St. Thomas
    • #3 Top resorts Hotel in St. Thomas
    • #3 Spa Hotel in St. Thomas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, TravelUp, Prestigia, Hotwire, Travelocity, Orbitz, HotelQuickly, Cheap Tickets and getaroom.com so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas
    • Also Known As
    • Ritz-Carlton St. Thomas Hotel St. Thomas ,
    • St. Thomas Ritz-Carlton ,
    • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
    Add Photo Photos
    Traveller (707)
    Pool & Beach (129)
    Room & Suite (100)
    Dining (32)
    Hotel & Grounds (476)
    Bathroom (12)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
    Nearby
    Emerald Beach Resort
    1,812 reviews
    13.00 km away
     
    Caneel Bay Resort
    764 reviews
    6.40 km away
     
    Gallows Point Resort
    859 reviews
    4.68 km away
     
    Point Pleasant Resort
    727 reviews
    3.72 km away
     
    Nearby Restaurants
    Island Time Pub
    687 reviews
    1.24 km away
    Melt Mexican Grill
    176 reviews
    1.29 km away
    Pesce Italian
    1,134 reviews
    1.29 km away
    Caribbean Fish Market
    1,014 reviews
    .34 km away
    Nearby Attractions
    Simplicity Charters
    533 reviews
    1.18 km away
    Island Wilson Excursions
    364 reviews
    1.18 km away
    Rumbaba Charters
    351 reviews
    1.17 km away
    Charter St Thomas
    35 reviews
    1.21 km away
    Ask a question
    Questions & Answers
    tlc6629558
    3 September 2017|
    AnswerShow all 3 answers
    Response from STTRZGM | Property representative |
    Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
    0
    Votes
    Vanessa H
    30 July 2017|
    AnswerShow all 2 answers
    Response from STTRZGM | Property representative |
    Good evening and thank you for your question. The buildings are named after flowers and abbreviated A through F. A is the building closest to the lobby, whereas F is the building closest to the bay. We hope this helps. And... More
    0
    Votes
    Spacedognj
    26 July 2017|
    Answer
    Response from STTRZGM | Property representative |
    Good evening and thank you for your question. The day pass is based on availability and the cost is $175/person, which includes a credit at Sails, our pool and beach restaurant, as well as access to all of our amenities. We... More
    0
    Votes
    Room Tips
    "Building F was great."
    Read review
    "Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
    Read review
    "Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
    Read review
    "The higher the room the better the view but hot elevator."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing