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6/8/2017 7/8/2017
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    The Ritz-Carlton, St. Thomas

    6900 Great Bay | U.S. Virgin Islands, 00802, St. Thomas
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 606
    US$ 606
    US$ 606
    Traveller (682)
    Pool & Beach (119)
    Room & Suite (98)
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    Overview
    • Excellent64%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “club level” (87 reviews)
    “water sports” (61 reviews)
    “lady lynsey” (42 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, St. Thomas
    Special Offer: Save up to 30%
    Hotel packages
    Frenchman's Reef & Morning Star Marriott Beach Resort
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    #1 of 5 hotels in East End
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (1,045)
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    There are newer reviews for The Ritz-Carlton, St. Thomas
    See the most recent reviews

    791 - 795 of 1,017 reviews

    Reviewed 4 February 2015

    I just returned from the ritz and have been to this property at least 7-8 times in the past 6 years. The service and amenities right now are absolutely horrible compared to years past. The main restaurant Bleuwater is now closed for dinner sun-wednes and...More

    17  Thank bloom1246
    Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 6 February 2015

    Dear bloom1246, Thank you for taking the time to share your experience at our resort. I’m sorry that we did not meet your expectations, but know that we will take your comments into consideration as we look to improve the experience for future guests. I...More

    Reviewed 4 February 2015

    A wonderful setting with a view of St. John across the water. The rooms are well furnished and the restaurants have some delicious food. If you are fortunate enough to have Club access, you will find a special concierge, wonderful hospitality, and some delicious food...More

    1  Thank travelbh
    Reviewed 1 February 2015

    Personally, I like the amenities and the view better at the Frenchman's Reef Marriott, but the service at the Ritz is leaps and bounds better. They greet you immediately and make you feel special the entire stay. They even called our taxi driver as we...More

    2  Thank AKEPIL
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 6 February 2015

    Dear AKEPIL, Thank you for your fantastic review of our resort. I’m especially pleased to read that you enjoyed the service from our Ladies and Gentlemen. We truly believe our exceptional service and genuine care set us apart, and I’m so happy you enjoyed your...More

    Reviewed 1 February 2015

    We had a lovely quick trip at the Ritz St. Thomas. Our room was large and had wonderful views from the Freesia building. The hotel is larger than we expected with smaller common areas (i.e beach and pool) It didn't seem to be full so...More

    3  Thank Meg S
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 2 February 2015

    Dear Meg S, Thank you for taking the time to share your fantastic experience at our resort. As you mentioned, our resort is sprawling and provides a wonderful opportunity to walk around and see the plants and wildlife native to this beautiful island. Thank you...More

    Reviewed 1 February 2015

    Just returned from a 4-night vacation birthday splurge at the Ritz-Carlton and it was simply the best! My husband surprised me with this wonderful gift...Wow!! This was our first trip to the Virgin Islands, but surely not our last. We cannot remember the last vacation...More

    1  Thank 164dianeh
    Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 2 February 2015

    Dar 164dianeh, Thank you so much for such a wonderful overview of your stay with us. I’m always pleased to read when people enjoyed the resort, but especially happy to see that it was our phenomenal team who made your stay truly special. I will...More

    Frenchman's Reef & Morning Star Marriott Beach Resort
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Free Parking
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 422 - US$ 1,647 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in St. Thomas
    • #3 Top resorts Hotel in St. Thomas
    • #3 Luxury Hotel in St. Thomas
    • #4 Spa Hotel in St. Thomas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 180
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, TravelUp, Hotels.com, Orbitz, Prestigia, Travelocity, Cheap Tickets, getaroom.com, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your The Ritz-Carlton, St. Thomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • U.S. Virgin Islands >
    • St. Thomas
    • Also Known As
    • Ritz-Carlton St. Thomas Hotel St. Thomas ,
    • St. Thomas Ritz-Carlton ,
    • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
    Add Photo Photos
    Traveller (682)
    Pool & Beach (119)
    Room & Suite (98)
    Dining (30)
    Hotel & Grounds (466)
    Bathroom (11)
    Family and Play Areas (4)
    Business Centre & Event Rooms (4)
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    Ask a question
    Questions & Answers
    Keny1
    8 July 2017|
    Answer Show all 2 answers
    Response from STTRZGM | Property representative |
    Good evening and thank you for your question. While we keep our facilities for the exclusive enjoyment of our resort guests, we do offer day passes based on availability. Guests are also welcome to all of our restaurants for... More
    0
    Votes
    Vanessa H
    5 July 2017|
    Answer Show all 5 answers
    Response from JazzMusic | Reviewed this property |
    Hi Vanessa - There was no sewer stench when we were there. I have a really good sense of smell. However, we weren't focused on that and unfortunately you will be.
    1
    Vote
    tropicalia
    2 July 2017|
    Answer Show all 3 answers
    Response from STTRZGM | Property representative |
    Good afternoon and thank you for your question. There are parts of our beach that are sandy, and parts that are a bit rockier due to the reef in our bay (in the photo, you can see the reef off to the right where the waves... More
    0
    Votes
    Room Tips
    "Eugenia room 647 has views overlooking the property and Bay"
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    "Request a high floor ocean view room."
    Read review
    "Ask for Kendra!!"
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    "There's never a bad view, even when you choose Resort View, you can still get a view of the ocean and the..."
    Read review
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