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The Ritz-Carlton, St. Thomas

1,083 reviews
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
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Overview
  • Excellent64%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“club level”(87 reviews)
“lady lynsey”(46 reviews)
“water sports”(50 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
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Reviews (1,083)Write a Review
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All reviewsclub levellady lynseywater sportscoconut covegreat baybeautiful propertyred hookgolf cartpaddle boardshobie catsnespresso machineincluded in the resort feeturn down servicebreakfast sandwichesinfinity poolblue waterbottle of champagne
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781 - 785 of 1,054 reviews
Reviewed 27 March 2015

We always like Ritz Carlton because of the service. The hotel staff are friendly and the room is comfortable. The location is a little isolated. We ate at the hotel almost every meal except for one day we went to St. John. The restaurants at...More

1  Thank JT3689NJ
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 30 March 2015

Dar JT3689NJ, Thank you for your review of your recent stay at our beautiful resort. Seeing that you are return Ritz-Carlton guests, I'm especially pleased that you were happy with the service of our Ladies and Gentlemen, which I agree truly sets us apart. We...More

Reviewed 26 March 2015

I have nothing but positives to say about the Ritz Carlton St. Thomas. Beautiful grounds. Lovely accommodations. Terrific service and a staff that goes out of the way to please. The food can be expensive but it is general good for the Caribbean. Great Hobie...More

2  Thank eadler12
Response from STTRZGM, General Manager at The Ritz-Carlton, St. ThomasResponded 30 March 2015

Dear eadler12, Thank you so much for your great review of our resort and our fantastic team. I agree that we’re in an ideal place for a perfectly relaxing vacation in paradise. And hopefully we’ll get to welcome you back soon! Bernd Kuhlen General Manager

Reviewed 26 March 2015

Had a great stay here!! Went with my friends for their 35th birthday back in December 2014. The grounds were nice and clean. Beautiful view! The spa was fantastic! Best massage ever!! The food was great as well and the staff was wonderful. very attentive!

Thank Sarah D
Reviewed 26 March 2015

This is an absolutely delightful hotel, a little far from the airport (25 minute drive on not so good roads, but none of the roads on St. Thomas are good...). The "great" (not just good)...the location on a private bay is very nice, the staff...More

3  Thank pjk1954
Reviewed 25 March 2015

The Ritz in st thomas really has everything you want. Beach. Pools. Spa. Restaurants. Privacy. Views. We stayed one night in the hotel and 3 in the residences. The residences returned more value (much more space) but both adjoining properties are spectacular. By far the...More

4  Thank birdseyeben
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 694 - US$ 1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 694 - US$ 1,121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (712)
Pool & Beach (129)
Room & Suite (114)
Dining (32)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Questions & Answers
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Dawn D
30 January 2018|
AnswerShow all 3 answers
Response from jbsss | Reviewed this property |
No and no
1
Vote
lmtspofford
3 December 2017|
Answer
Response from Jennie Y | Reviewed this property |
Last time I called a month ago, they were closed through the winter bc of the hurricane
0
Votes
tlc6629558
3 September 2017|
AnswerShow all 3 answers
Response from STTRZGM | Property representative |
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
0
Votes
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Room Tips
"Building F was great."
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"Be sure to book Cllub Lounge Level. If you do, you may end up not going to the restaurant s. The breakfast..."
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"Try to stay closer to ocean to get more wind and ocean breeze and be away from noisy pools"
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"The higher the room the better the view but hot elevator."
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