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The Ritz-Carlton, St. Thomas

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The Ritz-Carlton, St. Thomas
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958 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, St. Thomas
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Showing 933: English reviews
New York
Reviewed 28 October 2014

This is my favorite Caribbean resort. The rooms and grounds are beautiful and the staff was both courteous and professional. Although we had planned to visit St. John, my children didn't wanted to leave the Ritz-Carlton even for the day. When there was even a minor problem, management worked with us to make sure our stay was nearly perfect. We...

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1Thank Rny321
Cleveland, OH
Reviewed 28 October 2014

Just came back yesterday from a three night stay for a destination wedding. Not to repeat what most other reviewers said, but it is a spectacular resort with the most friendly staff I have EVER encountered. Obviously that is embedded in everyone's training, no matter where they work. The few glitches included a bathroom sink that would not drain. It...

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3Thank Howard62
Richmond, Virginia
Reviewed 28 October 2014

4 days at the end of October. Weather was sunny, hot and humid. The hospitality and helpfulness of the staff was unbelievable. Room was spectacular. Beds are amazing, get in and you don't know a thing til the next moring, The beach was out of this world, clean, plentiful loungers both at beach and poolside. You can paddleboard, kayak, snorkel,...

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1Thank Jennifer W
Reviewed 23 October 2014

My recent stay at the Ritz-Carlton Club in lovely St. Thomas was simply amazing! Prior to booking, I had doubts about going through a third party agent. I decided to go through with it however, and the service that I received from Mr. Matthew McCormack was top notch. I highly suggest reaching out to him (mattusvi@yahoo.com) if you are interested...

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3Thank Marcus A
New York City, New York
Reviewed 17 October 2014

Just got back from 4 nights at the Ritz in St. Thomas. What a wonderful stay!! The staff was fantastic...so lovely, warm and welcoming, the food was delicious and the pool was just incredible. In addition, we were traveling with our 2.5 year-old twins and the hotel was extremely child-friendly with a kiddie pool, a larger pool that starts out...

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4Thank RoxyZoe
Pittsfield, Massachusetts
Reviewed 14 October 2014

First of all, this place Is beautiful!! I don't get treated like this often but my husband and I decided to stay here during the slow season in September and it was totally worth it! Restaurants are a bit pricey but that's what you expect. The food was so great and so were the drinks. The staff was beyond friendly...

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4Thank Nikki_P16
Clermont, Florida
Reviewed 9 October 2014

We stayed in a room with 2 double beds for 4 of us and we had plenty of room. We stayed on the 3rd floor of the Begonia building. We were picked up at airport from an amazing company and delivered to the hotel. They picked us up in an Escalade and for 4 of us with bags was only...

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8Thank Bigdaddyjoel1
new hampshire
Reviewed 8 October 2014 via mobile

If you don't like this place then you there's something wrong. Beautiful location with fantastic friendly staff. Especially Viola who is poolside and Lisa on nighttime dining. 4th year staying here and love every minute. Only complaint is we were missing the pool attendant setting is up with chairs and towels everyday this year.

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3Thank islandgirl072
Newport Beach, California
Reviewed 7 October 2014

Just came back a few days ago from a great last minute trip to St. Thomas! I was initially booked to travel to Cabo, but Hurricane Odile happened, and left us with having to make a quick change of plans. I called the Ritz Carlton directly but was informed that they didn't have any suites available (which I learned afterwards...

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5Thank miro1602
New York
Reviewed 6 October 2014

The property went through a major refurbishment early this year and radically transform the bathrooms and decor of the rooms. Thank god they did away with shower curtains and now have separate bath and glass in shower. The room and bathroom are contemporary modern design,beautifully done;very luxurious. 3 out of the 6 buildings are taken out of service due to...

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7Thank affluent_traveler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more   less 

Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas
Price Range: ₹ 31,348 - ₹ 1,05,628 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#3 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, St. Thomas staff and other travellers.
146 questions
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Questions? Get answers from The Ritz-Carlton, St. Thomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a balcony with a roof. Some have pergolas but rain showers can pop up.”
 of 5 bubbles mariefW5768NH, 12 Mar 2017 | Read review
“Closer to the Lobby, second or third floor, facing the beach.”
 of 5 bubbles TRNBR, 11 Mar 2017 | Read review
“Stay on higher floors to get a better views of the ocean.”
 of 5 bubbles Travelfreakindian, 9 Mar 2017 | Read review
“The property is stunning! Ocean view is always a plus.”
 of 5 bubbles jod5152, 5 Mar 2017 | Read review
“Wait until the new owners catch up with years of deferered maintenance, DEFINETLY NOT WORTH THE PRICE!!”
 of 5 bubbles agvter, 4 Mar 2017 | Read review
5 of 5