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As frequent Ritz Carlton guests, I can not express our disappointment with the St Thomas property. My wife and I went her 15 years ago on our first "joint" vacation. At the time, the St Thomas Ritz was a romantic, serene, high-end getaway.
16 Thank PhilCane77
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 9 May 2015
Thank you for your feedback of your stay at our resort, and for being a loyal Ritz-Carlton guest. I’m obviously very disheartened to read about your experience with us. We are a resort that welcomes all guests, which oftentimes includes families. That said,...More
The staff were very friendly, helpful and had a lot of passion for their island. Our room was very nice and had a great view of the ocean. The pool is very nice and I liked the fact that the water activities (paddle...More
7 Thank Janet F
Response from STTRZGM, Public Relations Manager at The Ritz-Carlton, St. ThomasResponded 9 May 2015
Dear Janet F,
Thank you very much for your thorough review of your time at our resort. I’m pleased that you enjoyed your room, the pool, our restaurants, our wide selection of water sports on the beach, and especially happy to see your compliments regarding...More
I just got back from a week of paradise at the Ritz St. Thomas. Everything was perfect from start to finish, the grounds were immaculate, service was top notch and the food was delish. Everyone who works there, the lovely ladies at the pool and...More
We like staying at the Ritz in St. Thomas because of the east end location and upscale amenities. This was our second stay. The Marriott is nice too but the location is not as good. The Westin in St John is nice too but we...More
Thank Alex F
Response from STTRZGM, Manager at The Ritz-Carlton, St. ThomasResponded 16 May 2015
Dear Alex F,
Thank you for taking the time to leave such a fantastic review of our resort! I’m so pleased that your family enjoyed their vacation. As you mentioned, we offer a great variety of activities for kids and the entire family, on the...More
FWe stayed here earlier this week for one night before our flight back home. Overall we thought this was a great property. Beautiful hotel with great pool area and stunning views. We had a standard garden view room. Room was spacious and completely remodeled with...More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the... More
Good morning and thank you for your question. We do not have poolside cabanas, but we do have beachside ones, as well as a gazbeo that can be rented out for the day. Please visit our website for more information-it's on the homepage if you scroll down to the bottom and click 'an exclusive sanctuary.'
We're looking forward to welcoming you!
The Ladies and Gentlemen of The Ritz-Carlton, St. Thomas