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Renaissance St. Croix Carambola Beach Resort & Spa

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Renaissance St. Croix Carambola Beach Resort & Spa
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1,161 Reviews from our TripAdvisor Community

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Showing 1,137: English reviews
Start your review of Renaissance St. Croix Carambola Beach Resort & Spa
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Minnesota
Reviewed 3 days ago NEWvia mobile

It seems as though some guests come to the hotels specifically to critique it, not nice. This hotel was a great one! Ive read mostly all of the reviews, good and bad. Sometimes, it changes your view of the hotel but it is ALWAYS good to try it yourself. The staff at the saman restaurant works HARD! One morning, my...

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Helpful?
1Thank KateMosc32
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at the Renaissance St. Croix Carambola Beach Resort & Spa. We are happy to learn that our staff made your stay a memorable one. Thank you for your business and we look forward to your return where we will have another opportunity to serve you again.

Fort Collins, Colorado
Reviewed 4 days ago NEW

We loved the property, the amenities, the staff and how helpful they were. My wife fractured on the tidal pool trail which of course, changed our vacation. The staff was very accommodating and compassionate. The manager checked in us a few times, which meant a lot. The staff helped us get around via the golf cart shuttles so she could...

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Helpful?
1Thank gbishop2017
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at The Renaissance St.Croix Carambola Beach Resort & Spa. It was a pleasure having you here and we are delighted to hear that you had an enjoyable stay. We are hoping that all is well with your wife and we wish her a speedy recovery. Thank you for your...

Colorado Springs, Colorado
Reviewed 5 days ago NEW

This is the only Marriott property on the island. It is in a nice secluded and scenic setting. It is a Renaissance but not up to Renaissance or Marriott standards and certainly should not be listed as a category 7. Best described as a category 7 location and a category 5 resort. Hold on for the ride as this will...

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Helpful?
3Thank traveltime92
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share your experience at The Renaissance St. Croix Carambola Beach Resort & Spa. During your travels you deserve the right to have a wonderful experience and exceptional service. We are sorry to learn that we fell short of your experience during your stay with us. Please accept our sincere apology for the challenges...

Reviewed 1 week ago via mobile

We stayed here for five nights during March. I believe this is one of the more beautiful places on the island. The beds were very comfortable and the showers are pretty good. Overall it was a very nice room. The front desk and bellhop staff are very knowledgable and extra friendly. I would have given this resort a five rating...

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Helpful?
2Thank William H
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at The Renaissance St. Croix Carambola Beach Resort & Spa. As we pride ourselves on delivering a memorable experience, we are happy to learn that you had an enjoyable stay with us. We thank you for your business and we look forward to serving you again whenever your travels...

Tuscaloosa, Alabama
Reviewed 1 week ago via mobile

The reviews I read for this property are spot on: Pros: stunning beach. Plenty of beach chairs. Staff was friendly for the most part. Loved the suite style rooms. Cons: lots of broken items in our suite. Cord to fan, cabinet door off hinges. Our room was way away from everything. I walked more than 12 miles in 4 days....

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Helpful?
1Thank 517TH
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at The Renaissance St. Croix Carambola Beach Resort & Spa. We are sorry to learn that we fell short of your expectations during your stay with us. We appreciate your valued feedback and we are hoping to have another opportunity to better your experience whenever your travels bring you...

Frisco, Texas
Reviewed 1 week ago via mobile

Although the property is beautiful, the rooms are very dirty. We checked in Sunday, room was filled with spider webs on ceiling, lamps, etc. There was an inch of dust on the ceiling fan, so unable to use it without getting covered in dirt. Ocean view room obstructed with filthy screen you could barely see through. Door had 1 inch...

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Helpful?
Thank JWats19
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

We are sorry to learn that we fell short of your expectations. Please accept our sincere apology for the challenges you faced during your stay with us. We are hoping to have another opportunity to better your experience whenever your travels bring you back to St. Croix.

VA
Reviewed 1 week ago

First visit to St. Croix. The property grounds are well maintained. The structures are showing signs of ageing. The rooms were "clean enough" but not sparkling. My experience with housekeeping is in line with other reviewers-definitely hit and miss. Out of my 6 day stay, housekeeping visits were apparent twice. One day, the bed was straightened, but I got no...

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Helpful?
2Thank turtlemom5200
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

We appreciate you taking the time to share your recent experience at The Renaissance St. Croix Carambola Beach Resort & Spa. We thank you for your business and we look forward to serving you again whenever your travels bring you back to St. Croix.

Bow, NH
Reviewed 1 week ago

A lovely property with well maintained gardens. James and Akim met us when we arrived and took us to our room. Check in was somewhat fast and easy but I had heard and even saw some people checking in that had to wait a while. There's only two desks and if you arrive with the masses then I can understand...

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Helpful?
1Thank mep43221
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

We appreciate the time taken to share your recent experience with us here at The Renaissance St. Croix Carambola Beach Resort & Spa. It was a pleasure having you here and we are happy that you had an enjoyable stay with us. Thank you for your business and we look forward to serving you again whenever your travels bring you...

Albuquerque
Reviewed 2 weeks ago via mobile

This was our second visit. We stayed here for 3 nights before going to a work retreat on the other end of the island. The location cannot be beat if you are looking for a spot to decompress. Our unit was oceanfront and the sound of the waves was amazing. This location is breathtaking but is on the north side...

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Helpful?
2Thank Jody W
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share your experience with us here at The Renaissance St. Croix Carambola Beach Resort & Spa. It was a pleasure serving you again. We thank you for your business and we look forward to serving you again whenever your travels bring you back to St. Croix.

Lancaster, Ohio
Reviewed 2 weeks ago

The resort had a nice physical plant and all of the staff was friendly and helpful. It seemed like they were trying very hard to anticipate your needs and meet them. The only criticism relates to the food. It is twice the price as other locations on the island and about 1/2 as good. There is a Friday night buffet...

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Helpful?
2Thank danieljfruth
Adam L, Manager at Renaissance St. Croix Carambola Beach Resort & Spa, responded to this review

Thank you for taking the time to share your recent experience at The Renaissance St. Croix Carambola Beach Resort & Spa. Thank you for your business and we are hoping to have another opportunity to better your dining experience whenever your travels bring you back to St. Croix.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Renaissance St. Croix Carambola Beach Resort & Spa

Address: | Estate Davis Bay, 00851-3031, St. Croix
Region: Caribbean > U.S. Virgin Islands > St. Croix
Price Range: ₹ 13,745 - ₹ 31,810 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance St. Croix Carambola Beach Resort & Spa 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Travelocity and Jetsetter so you can book your Renaissance St. Croix Carambola Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance St. Croix Carambola Beach Resort And Spa
Renaissance St. Croix Carambola Beach Hotel St. Croix
Carambola Beach Hotel
Carambola Beach Resort
Renaissance St. Croix Carambola Beach Resort & Spa Caribbean
Hotel Style:
#3 On the Beach Hotel in St. Croix
#3 Top resorts Hotel in St. Croix
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance St. Croix Carambola Beach Resort & Spa staff and other travellers.
117 questions
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Questions? Get answers from Renaissance St. Croix Carambola Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on the west side of complex with an ocean view”
 of 5 bubbles traveltime92, 21 Mar 2017 | Read review
“The rooms closest to the best part of the beach are the furthest away from the parking lot. I think the extra walking is worth it.”
 of 5 bubbles danieljfruth, 8 Mar 2017 | Read review
“Rooms farther away from the restaurant are more quiet.”
 of 5 bubbles kmeinid, 2 Mar 2017 | Read review
“I'd suggest a room on the west end of the resort and on an upper floor facing the beach.”
 of 5 bubbles 741kimberlyp, 1 Mar 2017 | Read review
“Request a bungalow close to the pool.”
 of 5 bubbles 568alynt, 28 Feb 2017 | Read review
5 of 5