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Alexandra Resort

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Alexandra Resort
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1,615 Reviews from our TripAdvisor Community

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Showing 1,571: English reviews
St. Johns, Florida
Reviewed 12 January 2016

Our family of 8 stayed at the Alexandra resort for 4 nights in a 2 bedroom and studio and had an amazing time. We booked at the last minute so it was a bit pricey but that's the price you pay for paradise :). The staff was wonderful and would like to give a special shout out to Tyrone who...

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Helpful?
Thank Cary C
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your visit and your kind review. We look forward to sharing your review with the staff, especially those you were kind enough to mention by name. We hope we are able to welcome your family back very soon.

San Francisco, CA
Reviewed 10 January 2016 via mobile

I booked two rooms in this resort through booking.com and got a different price from what I originally selected. I paid about $30 more for a king size garden view and $100 more for a king size with sofa bed suite. I called booking.com but they said they needed proof like a captured picture of the price but I did...

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1Thank nyan777
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your positive review. We are pleased that you had a pleasant stay at the Alexandra Resort after the issues you experienced with the private villa rental. While we appreciate the kind feedback you shared about the overall service you received, we apologize that there were a few service shortfalls with one beach attendant and one Asú server....

Mississauga, Canada
Reviewed 8 January 2016

The resort is right on the world-renowned grace bay. The weather was sunny and nice. This is the second stay in this resort. Last time we came (again in January), the service was mediocre. This time everywhere you go, people were nice and professional. The most visible improvement was the front desk and reception area. Very happy to see such...

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Helpful?
Thank Ed_Mississauga
Resort_Team, Manager at Alexandra Resort, responded to this review

We are so delighted that you came back to stay with us a second time. Thank you for noting the improvements that have been put into place over the last year. We look forward to your third visit.

Boston, Massachusetts
Reviewed 7 January 2016

To celebrate our 10th wedding anniversary, my husband and I traveled with our 4.5yo son and 2yo daughter the first week of November 2015. This is considered the very beginning of their busy season, just after the threat of hurricanes passes. It was not very crowded and just the right amount of relaxed so we could at times have the...

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3Thank MJF1015
Resort_Team, Manager at Alexandra Resort, responded to this review

We are touched that you selected Alexandra for such a momentous occasion and we appreciate receiving your glowing review of not only our resort, but our restaurant and two sister resorts as well. We hope we will have the opportunity to welcome you back for many anniversaries.

Any Town
Reviewed 7 January 2016

Our family of 6 (parents and 4 teen/young adult kids) have just returned from a wonderful 2 week vacation at the Alexandra. We have been there several times during Christmas Break. Although it is the busiest time of the year, it never seems to be too crowded. We are able to relax and enjoy ourselves thanks to the wonderful people...

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2Thank AnyGuest
Resort_Team, Manager at Alexandra Resort, responded to this review

We cannot thank you enough for your continued patronage over the years. We look forward to sharing your review with the staff, especially those you were kind enough to mention by name. We will certainly address your concerns with Caicos Dream Tours. We hope we are able to welcome all of you back next Christmas.

New York City, New York
Reviewed 6 January 2016

Stayed in a 2bdrm 2 1/2bath room with full kitchen steps from a pure white sand beach. Nice patio, pool with swim up bar and restaurant on premises. This hotel is a short drive from other restaurants and activities but the beach makes it all worthwhile. Clean white sand all the way out into the water, no rocks. Wonderful place.

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Helpful?
Thank simone g
Resort_Team, Manager at Alexandra Resort, responded to this review

We are so pleased to hear that you enjoyed your 2 bedroom suite at Alexandra Resort. We think our guests are wonderful too.

Nashvillle
Reviewed 5 January 2016

Here are tips to get the most out of your stay at the Alexandra: 1. You are situated on the beach that other hotel guests will admire as the beach is situated in the center of Grace Bay and is perhaps the widest beach also. 2. Make sure to get the breakfast as part of your package - usually $18/person...

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7Thank Denise L
Resort_Team, Manager at Alexandra Resort, responded to this review

We are truly delighted to know that you enjoyed both the Alexandra Resort and our new restaurant, Asú. Your tips will no doubt be useful for future travelers. We are pleased that you were able to take advantage of our dining shuttle to Blue Haven (this shuttle also goes to Beach House so guests can try their dining options as...

Charlotte, North Carolina
Reviewed 4 January 2016 via mobile

We stayed in a 1 bedroom oceanfront condo and had a great 1st time visit to Providenciales. Would definitely return to the island. Service staff while quite friendly seemed to not have a good understanding of the service industry & needs training in prioritizing their service and efficiency. (One of our servers that did an excellent job and is a...

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Helpful?
Thank SherryR34
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your positive review and for pointing out the good value that is offered at the Alexandra. We apologize for the service issues you encountered and we will address these with the staff. Your tips will no doubt be useful for future travelers.

Reviewed 4 January 2016 via mobile

Great place to stay at! Not crowded so you can easily find sun launches anytime of the day! Beach is clean, service is excellent and the staff is very friendly and helpful. Pool was ok, like the " tunnel" effect. Go for it if you want a piece full vacation!

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Thank Nick G
Resort_Team, Manager at Alexandra Resort, responded to this review

We are pleased to hear that you enjoyed your stay with us at Alexandra Resort. We hope we are able to be of service again soon.

Reviewed 3 January 2016

This was my first time at Alexandra Resort and we stayed in the Marylin building which has a nice view of Grace Bay. My wife and daughter were there back in March and had excellent service then and felt that the new restaurant on property, ASU, was slightly better than the previous restaurant. I had the best coconut shrimp ever!...

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Helpful?
Thank GusseyIsland
Resort_Team, Manager at Alexandra Resort, responded to this review

Thank you for your recent stay at Alexandra Resort and for your kind words about our new restaurant, Asú. It was our pleasure to be able to help you and your family after so many flight delays. We will certainly let the staff know that their efforts were appreciated. We look forward to your next visit.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Located directly on Grace Bay Beach, one of the most beautiful beaches in the world, The Alexandra offers the dream vacation of a lifetime; spacious accommodations, warm friendly service, and amazing oceanfront dining. Guest can also take our complimentary dining shuttle to our two on-island sister resorts to enjoy their restaurants facilities. The Alexandra provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including complimentary non motorized water sports, tennis courts, free use of pedal bikes, and so much more! ... more   less 

Additional Information about Alexandra Resort

Address: Princess Drive | Grace Bay, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: ₹ 18,237 - ₹ 39,180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexandra Resort 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Alexandra Resort Providenciales
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Hotel Style:
#9 Top resorts Hotel in Providenciales
#13 Spa Hotel in Providenciales
#16 On the Beach Hotel in Providenciales
#16 Luxury Hotel in Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Alexandra Resort staff and other travellers.
159 questions
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Questions? Get answers from Alexandra Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beachfront is not necessary. Quiet garden-view rooms are lovely as well.”
gr8mom59, 26 Apr 2017 | Read review
“Beach front are the best”
alsies2, 25 Apr 2017 | Read review
“Our room was on the 5th floor, and the view was fantastic. The balconies are very large with plenty of furniture on them.”
BudSpitz, 22 Apr 2017 | Read review
“High floors 3 and up and beachfront building”
892nancyl, 19 Apr 2017 | Read review
“Beach front rooms are the best”
georgebm333, 18 Apr 2017 | Read review
5 of 5