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The Atrium Resort

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180 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Boston, Massachusetts
Reviewed 8 August 2016

I stayed at this property for a week in July during a girl's trip with my mother and aunts. Overall, we were impressed with the property and felt it was a good value. Seems like most of the complaints here on TA for this property are from people who didn't do their research to understand the amenities on this property....

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1Thank Kerrys45
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Kerrys45, Thank you for contributing a review on TripAdvisor. In response to your comments and feedback: (1) Most hotels/resorts on the island are condominium resorts. The Atrium Resort features a variety of resort amenities, which include: Ayur Spa (full service spa and the only spa in Providenciales which offers ayurvedic treatments), Atrium Bazaar (onsite café and convenience store, conveniently...

Richmond Hill, Canada
Reviewed 6 August 2016 via mobile

Facilities are close to Sunset beach, kitchen poorly equipped, small wares are very light on pans, whips, glasses, plates etc. Bedrooms lack drawers, you're leaving out of your suitcase, Pool area is very good, overall space is okay, Very affordable for a family of 4 or more. I'll probably come back and request a few items more for a stay...

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Thank PeterDa1956
atrium_11, Manager at The Atrium Resort, responded to this review

Dear PeterDa1956, Thank you for your review. Based on the room type, every unit is equipped with a standard package/quantity of cookware (pots and pans), kitchen utensils, glasses, dishes, cutlery and plates, which is sufficient for most guests. We do not usually receive requests for additional kitchen items, but when we do, we accommodate guest requests. Units feature spacious closets...

Reviewed 15 July 2016 via mobile

Booked this trip using Priceline express deals thinking that this was a 4-star hotel and boy was I upset when I found out this was my place. This was more like a timeshare than an actual resort, as there was no daily maid service included (had to do my own laundry and take out my own garbage). There was also...

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5Thank Brad W
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Brad W, Thank you for your review. In response to your comments: (1) We do not advertise on any website that daily housekeeping is included in the room rate. Our partners are well aware of this. Daily housekeeping is available as an optional reservation add-on. It appears that you did not conduct any research (including reading previous TripAdvisor reviews)...

Fairfax, Virginia
Reviewed 11 July 2016

The worse hotel I have ever been in. Pool closes at night, no swim up bar although it was built to have one, the snack store looked like a closer, it was very dead when we went. Staff was not friendly, far from civilization, management was never to be seen. Found a roach in our room. Will choose another hotel...

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6Thank Jam M
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Jam M, Your review claims that you stayed at the resort in November 2015. We have checked our records, and we do not have anyone with a first name starting with Jam, or anyone with the initials J M stay at the resort in November 2015. In addition, our maintenance/work orders log from November 2015 does not show any...

Reviewed 28 June 2016

The condo was spacious and after a couple of maintenance repairs, all appropriate. We really didn't realize that this resort was a little drive from everything in town. You really should have a vehicle, so you can drive to the supermarket and or other areas. The taxi fares are high and it is per person, so be ready... The island...

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1Thank Cigarclassic
Elkridge, Maryland
Reviewed 25 June 2016

My group of three stayed at this Resort. First I want to highlight a few things. This is more of a condo than a resort. The room is nice. It offers a full kitchen to include microwave, coffee maker, toaster, full oven with stove and full sized refrigerator. There is also a washer and dryer in your room. We had...

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2Thank Rachelle J
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Rachelle J, Thank you for contributing a review on TripAdvisor. Please note that we do not advertise onsite bicycle rentals. We offer golf cart service to beach usually during the busy winter season (from mid/end of December to end of March) only. Because we only offer the golf cart service for this specific time period, we do not advertise...

Reviewed 21 June 2016

Our original studio room booked had a view of the elevator and stairwell. As first time visitors to the island I didn't wanted to at least have a view of a palm tree, the pool, the sky, something.. After speaking with the property manager about moving us to different room he informed me that there were no studio rooms available...

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Thank Sean Q
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Sean Q, Thank you for contributing a review on TripAdvisor. Please note that all studio units are located on the ground floor and do not feature a patio or balcony. This is clearly advertised at our website. When travelers inquire about studio units, this is clearly communicated to them. We normally do not offer complimentary upgrades, but offer upgrade...

Gilroy, California
Reviewed 7 June 2016

No employee with any answers on site. Fire alarm has gone off several times over the first three of four days I have been here. Unit had very little or no materials for kitchen use. Other then the fire alarms the resort was very quiet.

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3Thank bwdavis2016
atrium_11, Manager at The Atrium Resort, responded to this review

Dear bwdavis2016, Thank you for contributing a review of The Atrium Resort on TripAdvisor. We have a full staff team at the resort, which include an Operations Manager and Front Desk Attendant/Concierge. In addition, there is a 24 hour uniformed security guard on the premises. The fire alarm went off during your stay because one of the guests at the...

Toronto, Canada
Reviewed 30 May 2016

Condo was excellent, clean and the owner paid attention to the smallest detail. We will definitely return. The island itself is by far the best I have enjoyed to date. The Conch shack on a Wednesday night is a great time. Get there early. Conch fritters are awesome. Turks Head beer is local and the way to go on the...

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Thank sean o
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Sean O, Thank you for contributing a review of The Atrium Resort on TripAdvisor. We are delighted to hear that you enjoyed your stay and that you will definitely return. Once again, thank you for contributing your experience of The Atrium Resort on TripAdvisor and we look forward to welcoming you back at the resort in the future. Sincerely,...

Houston, Texas
Reviewed 24 May 2016 via mobile

We stayed in the studio unit which we knew about beforehand. It has no balcony and although it's the smallest room, there was plenty of room for my girlfriend and I. It came with a fully equipped kitchenette, washer, drier which was a big plus. The resort is pretty far from the Grave Bay Area so it is advisable to...

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Helpful?
Thank Javier A
atrium_11, Manager at The Atrium Resort, responded to this review

Dear Javier A, Thank you for contributing a review of The Atrium Resort on TripAdvisor. We are delighted to hear that you enjoyed your stay and that it felt like paradise. Once again, thank you for contributing a review of The Atrium Resort on TripAdvisor and we look forward to welcoming you back at the resort in the future. Sincerely,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Atrium Resort

Address: Governor's Road, Leeward, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: ₹ 10,546 - ₹ 32,032 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Atrium Resort 3.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Atrium Hotel Providenciales
The Atrium Resort Turks And Caicos/Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from The Atrium Resort staff and other travellers.
30 questions
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Piscataway
Brooklyn, New York
over a year ago
TX

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Questions? Get answers from The Atrium Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor I recommend a deluxe is also a good choice”
 of 5 bubbles anthonym550, 14 Mar 2017 | Read review
“I would definitely choose a ground floor condo”
 of 5 bubbles winecritic, 1 Mar 2017 | Read review
“Second floor rooms have balconies with a little more privacy. We stayed in R2-3 and it was very clean.”
 of 5 bubbles 944anonymous, 28 Feb 2017 | Read review
“First floor rooms are the way to go!”
 of 5 bubbles 250alexiss, 11 Jan 2017 | Read review
“Try to rent a third (top) floor unit”
 of 5 bubbles vacationgirl07, 8 Jan 2017 | Read review
5 of 5