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Terrible customer service!!! Have never been treated so poorly before. Never checked in, asked for refund and left. The front desk was no help at all and was making it difficult to communicate our concerns and questions about the reservation. DON'T STAY HERE!
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The hotel is a secluded gem. Very well maintained amid lush vegetation. We had a private patio with an outdoor kitchenette. Breakfast was inexpensive. The hotel was a five minute walk from the wonderful Grace Beach. Bed was comfortable. Would definitely stay here again.
We loved this hotel from the moment we saw it. We were made to feel really welcome by all the staff, particularly Wen, who was especially helpful. We enjoyed the short walk to the beautiful beach and also to nearby restaurants and shops.
Comfortable stay, nice rooms with working AC and cable. A bit further from the beach then we would have liked however they did have beach side chairs and umbrellas. The resturants near the hotel were great, highly recommend coco bistro and cocovan
This was not an experience I want to repeat ... although it wasn't all bad.
The pool looked nice, although I didn't get chance to use it. My room was clean, there was a good sized balcony you could sit out on overlooking the pool,...More
Hi Jennifer- my girlfriend and I walked to restaurants and walked the beach at night and did not take any 'shortcuts ' like we did in the afternoons. We told the hotel where we were going and expected return time but we did... More
Hi Jennifer- my girlfriend and I walked to restaurants and walked the beach at night and did not take any 'shortcuts ' like we did in the afternoons. We told the hotel where we were going and expected return time but we did not encounter any problems. Where we stayed there was a casino (heavily guarded) and a liquor store - some locals were drinking and breaking bottles but never felt threatened.
Hope that helps.