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Grace Bay Suites

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251 Reviews from our TripAdvisor Community

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Showing 214: English reviews
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mississauga
Reviewed 3 days ago NEW

This hotel was great with its location. Customer service was great and all workers were very helpful. TV didn't work one night and they let us use another room which was great. We paid for a king bed and got what seemed like a double. NOTE TO GUESTS, always keep your AC on. We found cockaroaches at times and a...

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Thank shellyMississauga
Seattle, Washington
Reviewed 1 week ago

I showed up for my room and they told me there wasn't one available. I had booked on their website. When they heard that they said that is a problem. Apparently the manager is supposed to contact you 3 weeks before check in to get payment. They never did that so my reservation got cancelled. THANKS FOR TELLING ME!! We...

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Thank wolfiswilder
Seattle, Washington
Reviewed 1 week ago

We reserved a room directly with the hotel (versus Travelocity) which apparently involves a different process for them which they didn't follow thus they gave away our room. The person at the front desk was very apologetic and helped us find another place but keeping a reservation seemed like a pretty basic thing that they ought to have nailed down....

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1Thank mikeonvashon
Reviewed 3 weeks ago

I am a local and booked this hotel to surprise my husband with a nice romantic children less night for his birthday, the manager was very helpful. for the price this place is great as I paid same price in Miami and room wasn't half as good compare to this hotel room..... only thing that need to be worked on...

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1Thank Zoila R
New Jersey
Reviewed 3 weeks ago

My wife and I recently spent a 3-day weekend at this property. After reading the previous reviews, we were dreading our upcoming stay. But when we arrived, we were pleasantly surprised. It's not a luxurious oceanfront resort. But it does have decent sized, somewhat "boutique", well appointed rooms. The location is excellent. It's at the center of Grace Bay and...

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1Thank NewJerseyColin
Reviewed 4 weeks ago

When we first showed up, they looked like they were in the middle of doing work on the place and we weren't keen on having a vacation in a construction zone - but to our delight, it subsided after the first two days. The room was clean, the location was fantasitic (about 300 steps from the beach) and it was...

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1Thank Sarah G
Plantation, Florida
Reviewed 20 January 2017 via mobile

I booked this hotel because the price was ok for a 3 star hotel. Pictures were deceiving because there is not beach access or view. Gracebay beach is a 5 minute walk crossing the road and behind other resorts. The hotel has no restaurant but the rooms are equipped with small fridge, microwave, toaster and a sink. Is dated with...

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Thank rashad40
Manager567, Manager at Grace Bay Suites, responded to this review

Thank you for the review! The Management and staff of Grace Bay Suites takes all guest reviews very seriously as we aim to improve our little piece of Paradise.

Reviewed 10 January 2017

This has to be the worst hotel I have ever seen... Unfortunately I trusted the reviews here and thought this was going to be just a below average hotel.. boy was I wrong!! This is way below any level of anything. When I arrived, the front desk man (totally clueless and not helpful at all) told me I did not...

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6Thank Dadylle S
Manager567, General Manager at Grace Bay Suites, responded to this review

We are very much concern when we receive reviews of this nature and would do our very best to avoid them, whilst we do appreciate all guest reviews. This guest obviously were not please and we do apologize as their stay started out with confusion from the time of booking and it continued. During their stay the restaurant next door...

Richmond Hill, Ontario
Reviewed 5 January 2017 via mobile

This was the only hotel available in Grace Bay within the low price range. The room was large and clean although the overall appearance of the apartment was a bit run down. We found cachroach and lizard in the room. The manager was rather accommodating when we asked for extra bed. The location is quite good near the centre of...

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2Thank rowena_morin
Toronto, Ontario
Reviewed 3 January 2017

This hotel could be great if fixed up. It is in a great location. But.... sewage smell so strong that you cannot sit on balcony. Pool is dirty and cloudy. Safe is broken. Wifi hardly works. If they fix up this hotel I would stay here again. I do not understand how people could give this place 5 star reviews!!?!!

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2Thank slonsky3
Manager567, General Manager at Grace Bay Suites, responded to this review

We do thank you for your review as the Management and staff of Grace Bay Suites aims for Excellency. We do apologize for your experience as the restaurant next were experiencing a problem with their Septic/Grease trap system which has since been rectified and our pool has also been treated as we all knows how pools work! We are currently...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Grace Bay Suites is Provo's newest affordable hotel located in the heart of Provo's Golden Mile, less than a 5 minute stroll from world renowned Grace Bay Beach. The hotel features 18 Studios and 6 one bedroom suites. All with private patio or balcony facing the swimming pool. All rooms are spacious and comfortable with modern facilities including a small kitchenette, wall-mounted flat screen TV in each room and large walk-in shower. Room Service is available from Danny Buoy's Irish Restaurant and Pub located on the same property as Grace Bay Suites. You could not stay in a better location on Providenciales. There are plenty of restaurants, shops, dive and tour operators, spas and lots more within easy walking distance from the hotel, a fitness club next door, Provo's 18-hole championship golf course within a mile. We are all about comfort, convenience and affordability. ... more   less 

Additional Information about Grace Bay Suites

Address: Grace Bay Rd, TKCA 1ZZ, Providenciales
Region: Caribbean > Turks and Caicos > Providenciales
Price Range: ₹ 9,360 - ₹ 17,917 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grace Bay Suites 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Grace Bay Hotel Providenciales
Grace Bay Suites Turks And Caicos/Providenciales
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Questions & Answers

Here's what travellers have asked, with answers from Grace Bay Suites staff and other travellers.
7 questions
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Questions? Get answers from Grace Bay Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a king bed”
 of 5 bubbles shellyMississauga, 23 Feb 2017 | Read review
“Iliked the 2nd floor!”
 of 5 bubbles WalkaboutBob, 3 Nov 2016 | Read review
“The first floor is great by the pool”
 of 5 bubbles Cece1313, 13 Sep 2016 | Read review
“Ground floor rooms have easy access to pool.”
 of 5 bubbles Timber53, 11 Jul 2016 | Read review
“All rooms face the pool.”
 of 5 bubbles sherrywyse57, 13 Jun 2016 | Read review
5 of 5