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As always, the Regent Grand provided outstanding service to ensure a relaxing, enjoyable vacation in TCI. Can't beat the prime location for walking to beach, shops, restaurants, and grocery store. Breakfast at Vic's was an added bonus - staff there are outstanding and food is...More
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2 Thank mhinman
Response from Regent-Grand, team at The Regent GrandResponded 2 days ago
Hello mhinman! Thank you for your recent comment regarding the Regent Grand. We pride ourselves in providing the very best service and we take your comments very seriously. Our senior management team and staff will be reviewing these comments at our next training session. I...More
We were at the Regent Grand a few weeks ago for our 25th Wedding Anniversary and a birthday. We booked a one bedroom, ocean front premium suite. The accommodations were outstanding. Large living room, dining room, kitchen, two bathrooms, bedroom and best of all, large...More
4 Thank Harry S
Response from Regent-Grand, team at The Regent GrandResponded 10 December 2017
Hello Harry S! Thank you for sharing your amazing review! The Regent Grand team is so happy to hear that you had a special and memorable experience with us, from the incredible views from your room to the professional service you experienced from our team....More
Beautiful place but the security and wait staff just walk around looking for things to harp at you about. At $1000 per night you wouldn't expect so many rules and negativity coming from the staff. It's almost like you are bothering them just being there....More
5 Thank William B
Response from Regent-Grand, Team at The Regent GrandResponded 2 weeks ago
Hello William B - I am truly sorry that you encountered this poor experience during your vacation here in the Turks and Caicos Islands. Unfortunately - your review is actually posted on The Regent Grand section of Trip Advisor when you should have posted this...More
Great place with breakfast included, nice gym and pool area. Free bottled water and towels. Like paradise. Walking distance to stores and restaurants. Very friendly staff. Quiet and relaxing. Rooms have microwaves and refrigerators. Bar service at beach and pool.More
2 Thank cstark7
Response from Regent-Grand, team at The Regent GrandResponded 9 March 2018
Hello cstark7! Thank you very much for taking the time to write such an amazing review of the Regent Grand!! It is always an amazing experience to travel to the Turks and Caicos Islands. Especially if you choose the Regent Grand to carter to all...More
This was a perfect getaway for the week, with the prodigious staff, the stellar view on any and every floor, and the beach that will not make you want to leave, though we came the week it was incredibly windy and choppy.
Staff: Every hard-working...More
/We had a 3-bedroom unit with a "lock off" which was a 1 bedroom on the 5th floor, it was on the corner and was fabulous! Very roomy, the balcony was large and faced the ocean, it ran the entire length of the unit. All... More
/We had a 3-bedroom unit with a "lock off" which was a 1 bedroom on the 5th floor, it was on the corner and was fabulous! Very roomy, the balcony was large and faced the ocean, it ran the entire length of the unit. All units are individually owned so the furnishings can be different, our unit was furnished very nicely, with a great kitchen. The lock-off was connected to the main unit, so you could just unlock the door and they would have full access to the bigger unit, however, there is also a private entrance in the hallway. This unit faced the pool so there was no balcony, but again, the occupants could come into the bigger unit. The Regent Grand was a fabulous property. We didn't get a car, we could walk almost anywhere we wanted to go and if you need a driver, just talk to the front desk reps. Hope this is helpful.
Not sure if things have changed, but last March we were not able to buy drinks from the poolside bar. First time in 5 visits we have not been able to. Towels were available to us as they always have been and as they are to... More
Not sure if things have changed, but last March we were not able to buy drinks from the poolside bar. First time in 5 visits we have not been able to. Towels were available to us as they always have been and as they are to all guests.
We have always had wifi in our unit. I have been there 6 times and each visit has been booked directly with an owner instead of through the resort. It seems management has tried to discourage this by limiting the service for non resort guests. I would be pleased if they allowed drink purchases again this year.