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Palm's Hotel Trinidad

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57 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Reviewed 5 August 2016

I stayed at this hotel one night in July 2016 was tired and just wanted to rest, the staff were very welcoming, they provided extra pillows and the breakfast was excellent it is now one of my favorites

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Helpful?
Thank Brian S
Brad B, Manager at Palm's Hotel Trinidad, responded to this review

Dear Brian S, We thanks you for your review and we are so happy to hear your stay with us was en enjoyable one. Please keep us posted on your next visit, we will love the chance to welcome you again.

Reviewed 29 July 2016 via mobile

Het personeel is heel vriendelijk. The employees are very kind. Hun werkwijze is op niveau. But the hotel was not what we wanted.... it looks like a big house with many rooms. But the girls were very cool. They gave me a birthday card etc.

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Helpful?
Thank Soulamy S
Brad B, Manager at Palm's Hotel Trinidad, responded to this review

Dear Soulamy S, We appreciate you feedback. We are glad to hear your reviews in regards to our team. We are currently in the process of upgrading our facilities. So we hope on your next visit to Trinidad we can live up to your exceptions.

Christoffel National Park, Curacao
Reviewed 20 June 2016

Our experience with the Palms hotel was not so good in the beginning. Our first room had a really bad smell, i could barely breath. The second room, the air conditioner was leaking very close to the electrical circuit, which is extremely dangerous, with lot of water on the floor because of the..The 3rd room which was not ready for...

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2Thank Shandaira
Brad B, Manager at Palm's Hotel Trinidad, responded to this review

Dear Shandaira, Thank you for staying with us and for letting us know of your experience. Our team tries its utmost best to ensure our guest are as comfortable as possible and we are glad to hear they were friendly and tried to resolve these discrepancies. We are disappointed to hear about your experience on changing rooms. Your feedback is...

Buenos Aires, Argentina
Reviewed 11 April 2016

I had been to this hotel in the year 2009 I believe it was and was honestly disappointed (maybe my young self in 2009 didn't notice everything that was wrong with the hotel) Let my first of all start off by saying that the hotel is EXTREMELY close to the airport and it is EXTREMELY affordable...adding to the fact that...

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1Thank Glen M
Brad B, General Manager at Palm's Hotel Trinidad, responded to this review

Glen M, We sincerely apologise for your experience here at the Palms Hotel Trinidad. It is our mission to ensure each of our guests enjoy their stay with us as though they were at home. Our breakfast has always been a Complimentary Continental Breakfast since inception. We take your review seriously. Please feel free to contact me to discuss further....

Coral Springs, Florida
Reviewed 27 January 2016

Palm's Hotel is located near airport, the hotel is well maintained for the area. The landscape is caribbean with palms. The staff was friendly. The room was not that large but clean. The decor needs updated. The atmosphere of the neighbor needs some whitewash.

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1Thank 387indy
Brad B, Operations Manager at Palm's Hotel Trinidad, responded to this review

Good morning Mr. 387indy, We will like to thank you for your review and we hope to welcome you back soon .

Bern, Schweiz
Reviewed 3 November 2015

This hotel's only asset is the relative proximity to the airport. We arrived on a Friday evening around 6pm and were greeted with maximal disinterest by a young lady who very obviously hated nothing more than here job. A warm welcome would be the exact opposite. The only positive thing about her was that she gave us a cash advance...

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1Thank phhuber
Brad B, Operations Manager at Palm's Hotel Trinidad, responded to this review

Dear Mr. Schweiz On behalf of the Palms Hotel, I would like to offer our sincerest apologies for the process to which your reservation was handled and the manner in which you were welcomed upon check in.We are grateful for your remarks because our success is measured by our guests’ feedback on how we can improve our services. From your...

Los Angeles
Reviewed 28 June 2015

When I arrived in the evening after a flight from the States my husband and I were given Room 103 which was on the ground floor. We stayed 2 nights in a large enough room with a double bed. Room and bathroom were clean enough but for the price linens, towels and furnishings could have been less tired-looking. The bed...

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5Thank jauchzet
Chico, California
Reviewed 1 April 2015

We were a little put off when we arrived at the hotel at night. It's in a pretty seedy looking section...but then we saw a lot of that when we were on Trinidad. The room we were in was spartan, but the bed very comfortable and it was quiet. We slept in after a long day of travel so were...

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3Thank kacondor
Reviewed 23 March 2015

I over night at this hotel with my bf to relax away from everything.when i checked in at night the frontdesk staff was nt friendly,she had an attitude.customer service is to be provided these ppl.after all i ask to extend my stay the next frontdesk staff said i have to check out at 3pm because the housekeeper has to clean...

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6Thank Brendon R
Arnhem, The Netherlands
Reviewed 22 March 2015

We stayed in a double room. Hotel room and bathroom were spacious and clean and the bed very comfortable. Very little noise from the street, only fron the hallway and early in the morning at breakfast time the staff apparently found it necessary to play loud Indian music.. The breakfast is poor, don't expect anything: plastic plates and cutlery, hardly...

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2Thank george b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
New hotel located 5 minutes from Piarco International Airport. ... more   less 

Additional Information about Palm's Hotel Trinidad

Address: Eastern Main Road, Trincity # 35A | Arouca, Port of Spain, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range: ₹ 6,058 - ₹ 9,529 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palm's Hotel Trinidad 3*
Number of rooms: 22
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Also Known As:
Trinidad Palms Hotel
Palm's Hotel Trinidad Port Of Spain
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Questions & Answers

Here's what travellers have asked, with answers from Palm's Hotel Trinidad staff and other travellers.
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Earth
2 months ago
over a year ago

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Questions? Get answers from Palm's Hotel Trinidad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make a reservation”
 of 5 bubbles 387indy, 27 Jan 2016 | Read review
“Try to get a room with a refrigerator if you want cold drinks.”
 of 5 bubbles jauchzet, 27 Jun 2015 | Read review
“The largest room holds four persons and is great for a bridal party.”
 of 5 bubbles 506sandraf, 10 Feb 2015 | Read review
“Don't go at all.”
 of 5 bubbles HalK579, 3 Jan 2015 | Read review
“There, is no pool or fitness centre, which is ok. But they had a nice little bar, and store and ice machine. All the room were quite. Take a Superior Room, little more room for a couple”
 of 5 bubbles 211alanaa, 11 Sep 2013 | Read review
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