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Hilton Trinidad and Conference Centre

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Hilton Trinidad and Conference Centre
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1,480 Reviews from our TripAdvisor Community

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Showing 1,408: English reviews
Arlington, Virginia
Level Contributor
345 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed yesterday NEW

Failure to launch quality customer service and assist guests. This should not be a Hilton maybe a double tree or even a Homewood Suites. I had a serious of mishaps that could have been prevented if staff paid attention to details or were interested in customer service and not turning over guests for profit. I attempted to check in early... More 

Helpful?
Thank jdreynoldsjr
Baie-Mahault, Guadeloupe
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 days ago NEW via mobile

The hotel is nice in the outside but inside it must be seriously renovated! Room are very old, smell is not good, paint and bathroom not clean. It's confortable but not good looking and not for vacation.

Helpful?
Thank master_flex2000
Trinidad-Hilton, Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear master_flex2000, Thank you for the review. Please allow me to express my sincere apologies for not delivering services up to your expectation. We appreciate your feedback and rest assured these are being addressed with leadership team. Thank you again for visiting and we hope to have the pleasure of hosting you in the future, as we continue to improve... More 

Travellers are raving about these Port of Spain hotels

Stavanger, Norway
Level Contributor
10 reviews
4 hotel reviews
Reviewed 3 days ago NEW

Spacious, well equipped and comfortable rooms although the lack of a bath might be a concern for some. Bar food excellent with generous portions although 'hot' breakfast items may be quite cool even if up very early. Given the unusual layout of the floors set into the hillside the very fast lifts are a useful feature. Great views from the... More 

Helpful?
Thank ChiefCynic
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear ChiefCynic, Thank you for your review. We are happy to know that you had a good experience while doing business at the hotel. We thank you for the feedback for improvements as well, we appreciate this and take it seriously. We look forward to seeing you again soon. Warm regards, Jaap van Dam Director of Operations More 

Port of Spain, Trinidad and Tobago
1 review
Reviewed 4 days ago NEW

The quality of the hotel has dropped! Hilton Trinidad is not the same as it used to be. The service of the staff was okay, no one went out of they way to offer good customer service. It was disappointing indeed as I stayed for 10 days.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 784unhappycustomer
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear 784unhappycustomer, Thank you for sharing your experiences, advising us of the deficiencies you encountered surrounding your recent visit to our hotel. We strive to exceed our guest's expectations and certainly wish to apologize for falling short of delivering to you what should have been a memorable experience. You’re valuable feedback will be shared with the appropriate departments, as this... More 

Arima, Trinidad
1 review
Reviewed 4 days ago NEW

My wife and I recently spent a night at this Hotel. The service overall was excellent and the breakfast was great. We are looking forward to returning soon and I can recommend this hotel to anyone who maybe looking for a place to get away from all their for a time of relaxation.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ryantV9KA
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear ryantV9KA, Thank you for this fantastic review. It is a pleasure to know our staff have provided excellent service and made your stay a memorable one. We look forward to welcoming you back. Warm regards, Jaap van Dam Director of Operations More 

Roseau, Dominica
1 review
Reviewed 4 days ago NEW

the hotel is a very excite hotel, the location might be a problem for tourist and visitors , perfect for executive and business tyoe person. the breakfast area was very good , meal excellent, like that there was fresh fruits every morning and local dishes. Room was excellent.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank J2138CBryana
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear J2138CBryana, Thank you for this great review. I am excited to read your compliments about our hotel providing a beautiful view of the park and the city. Your comments about the breakfast and excellent room is well appreciated. We look forward welcoming you again. Warm regards, Jaap van Dam Director of Operations More 

Tempe, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

I recently stayed here for 5 nights. Since i had stayed here before, i knew to ask for the rooms with the mountain/pool view...{TIP: ...they are the newer rooms and the interior is much more modern than the savannah view rooms.} Arika and Emily were two of the front desks agents that i dealt with on a daily basis, if... More 

Helpful?
1 Thank Kaveish S
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Thank you for your review and thank you for the shout out for Arika and Emily. I will definitely pass on your compliments. We would kindly like to apologize for the inconvenience of your experience in our bar and restaurant. Our primary focus is to provide all of our guests with excellent customer service at all times. We hope to... More 

Halifax, Canada
1 review
Reviewed 5 days ago NEW

The location is not good for walking excursions, which are dicey in Port of Spain anyway. But a nice hotel, clean and well run. Expensive drinks. The terrace has a great view out over the city and off to the west. Its floors are numbered from top to bottom hence the locals call it the upside-down hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank U7879YXdanl
Port of Spain, Trinidad and Tobago
1 review
Reviewed 6 days ago NEW

check in and check out was simple and quick. The room was clean, well equipped and comfortable. I think that they should put a microwave in the room or in a common area on each floor. Service was excellent and I would definitely recommend.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 186aliciaf
Trinidad-Hilton, General Manager at Hilton Trinidad and Conference Centre, responded to this review

Dear 186aliciaf, Thank you for this fantastic review. It is a pleasure to know our staff have provided excellent service and made your stay a memorable one. We look forward to welcoming you back. Warm regards, Jaap van Dam Director of operations More 

Port of Spain, Trinidad and Tobago
1 review
Reviewed 1 week ago

From the moment I walked in the door I was treated like I was special. It was wonderful! The staff who greeted me and checked me in remembered me throughout the week and continued to call out to me, ensuring I was having a great stay. I had more people check in on me than ever before at a stay;... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank pamelacZ3417BU

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel offers 418 guestrooms, a State of the Art Fitness Centre, Executive Club lounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. Enjoy dinning in the cool Caribbean ambiance of the Pool Terrace Garden Restaurant or in the modern contemporary décor of LUCE Sushi Bar & Lounge. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more   less 

Additional Information about Hilton Trinidad and Conference Centre

Address: Lady Young Rd. | St. Ann's, Port of Spain, Trinidad
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Price Range: ₹ 10,213 - ₹ 16,245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Trinidad and Conference Centre 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Trinidad and Conference Centre staff and other travellers.
27 questions
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Montezuma, Indiana, United States
1 month ago
Indianapolis, Indiana
over a year ago

See all questions (27)

Questions? Get answers from Hilton Trinidad and Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If on business bring a good laptop and cables”
 of 5 bubbles ChiefCynic, 30 Nov 2016 | Read review
“best view is of the pool area”
 of 5 bubbles shondenb, 13 Nov 2016 | Read review
“Ask for a room that would provide a view of the Savanah.”
 of 5 bubbles 230christinem, 9 Nov 2016 | Read review
“Hotel is upside down so if you want a higher floor pick a lower number.”
 of 5 bubbles Ledroc, 8 Nov 2016 | Read review
“View of the dity”
 of 5 bubbles ozziemckenzie, 1 Nov 2016 | Read review
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