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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,650 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,588: English reviews
Livingston, New Jersey
Reviewed 1 week ago

Even by Caribbean standards, this property seems designed solely to maximize the dollars taken from its guests. This is clear in both obvious ways-- ($34.50 for a quesadilla and a soda, 10% room charge for tips for the housekeeper and "front of house," $75/day room charge as a "resort fee", the "club" that is nothing more a mediocre airport lounge...

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Helpful?
2Thank Karl475
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Karl475, Thank you for sharing your feedback with the TripAdvisor community. I was so disappointed to learn that you overall experience did not meet your expectations. I am anxious to speak with you greater detail. Please call me directly at 345-815-6006. I look forward to hearing from you. Sincerely, Marc Langevin General Manager

Chicago, Illinois
Reviewed 1 week ago

This place is amazing. Beautiful Easter spot. Great pool, great place for kids. We stayed in the rooms that were not on the beach side. Liked it better as the pool is very nice on this side, quiet, nice hammocks, has a kids area with slides, splash pad. Small marina dock and great Italian restaurant on this side. Make great...

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Thank wicky36
Reviewed 1 week ago

Absolutely everything was perfect! The Club Lounge, beach, pool, service, it was all totally enjoyable! Can not say enough good things about our stay. This was our first time visiting Grand Cayman and staying at a Ritz Carlton, and we have already decided that we will be returning very soon!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank elizabethmM1141BU
Overland Park, Kansas
Reviewed 1 week ago

The Title of this review comes from my 11 yr old daughter who stated while we were by the pool one late afternoon "mommy, this place must be practice for Heaven". That made my whole trip! We stayed for 6 nights in March and had the typical beautiful 80 degree weather. The water was so clear and the beach and...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Lisa S
Reviewed 2 weeks ago via mobile

For SOOOO many reason, find another place! You pay SO much for terrible service... beach cabana - a person shows up every 90 minutes. I have been locked out of my room the ENTIRE time... my key NEVER works! Just please don't stay here!

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2Thank Kbainbridge3
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Kbainbridge3, We appreciate your sharing feedback with the TripAdvisor community! I was disappointed to learn that your overall experience did not meet your expectations. Please allow me the opportunity to discuss your visit in greater detail. I can be reached at 345-815-6006. I am looking forward to speaking with you soon. Sincerely, Marc Langevin General Manager

charleston, United States
Reviewed 2 weeks ago

Just returned. I travel almost every week of the year and stay in very nice hotels... However, I have never experienced a staff as good as the one we interacted with while we were there. Always professional and friendly. I simply can't say enough about Luis in Guest Services. He was always there to greet us with a warm smile,...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank D6228RFkennethb
Bellevue, Washington, United States
Reviewed 2 weeks ago

I have traveled the world and stayed at amazing places (Bali, Maldives, Hawaii, etc.) so I had an expectation of the Ritz Carlton brand. I was sorely disappointed. This resort is very large and packs in the people. We had a top floor ocean view room. Room was equivalent to any 3 star hotel. Nothing "Ritzy" about it, but the...

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1Thank Tess W
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Tess W, Thank you for sharing your feedback with the TripAdivsor community. I was truly disappointed to learn that your overall experience did not meet your expectations, yet appreciate that you enjoyed our high level of service and the food/beverage offerings. I would be delighted to speak with you personally about your feedback. Please contact me at 345-815-6006. I...

Windham, New Hampshire
Reviewed 2 weeks ago

Highly recommend this hotel and would absolutely return. Wonderful trip. The accommodations were beautiful, the staff was attentive and made our stay personalized. The spa is one of the best Ive attended at a hotel and the club lounge staff anticipated our every need.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank O6822PSdianad
Westchester County, New York
Reviewed 2 weeks ago via mobile

We stayed at Cayman Ritz over Feb break (with 3 tween/teen kids). Definitely would return again! We've stayed at many 5 star resorts worldwide & this deserves its top rating. Impeccable service. Concierge was excellent, all staff very friendly & helpful. A maid from Jamaica even overheard me talking in hallway how I loved the jerk chicken that night &...

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Thank hoexgirl
Reviewed 2 weeks ago

The property is huge, with lots of stuff to offer. The staff is unbelievable helpful, kind, and make you feel very welcome. Beach is perfect seats are very comfy and they will bring you drinks and food right to your seats. Defiantly recommend it and it is a perfect place to stay!

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1Thank Michael N

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: ₹ 34,094 - ₹ 1,48,110 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Caribbean - Cayman Islands
Hotel Style:
#1 Romantic Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
109 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request ocean view rooms”
 of 5 bubbles TLF11, 29 Mar 2017 | Read review
“Ocean view rooms are fantastic!”
 of 5 bubbles parispls, 23 Mar 2017 | Read review
“stay in the beach side of the hotel”
 of 5 bubbles J7886ULjasonb, 23 Mar 2017 | Read review
“Stay on the side not on the beach..it's quieter.”
 of 5 bubbles wicky36, 18 Mar 2017 | Read review
“Resort Tower is FAR from ocean. Ocean Tower rooms have nice views, but WAY overpriced.”
 of 5 bubbles TessW621, 15 Mar 2017 | Read review
5 of 5